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Unable to install from installer

Ungraid

By Ungraid
in General/Windows

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Carlo Emby Team

Carlo   4330

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18 minutes ago, Happy2Play said:

Sure it is look at the provide log from portable.

Two separate issues in this thread.

One is about updates and that's a communication/blocking issue.

Second is the installer is pulling old versions of the setup.

Unrelated and caused by different things.

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Happy2Play

Happy2Play   8271

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1 minute ago, cayars said:

Two separate issues in this thread.

One is about updates and that's a communication/blocking issue.

Second is the installer is pulling old versions of the setup.

Unrelated and caused by different things.

 

But they are both talking to github.  So that specific machine has issues, as it worked flawlessly on another machine.

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Carlo Emby Team

Carlo   4330

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Are the old 3.0 setup files still on GitHub to pull down for install?  In any case there is a different problem causing the installer to try and pull down 3.0 version and that and only that is what I was replying to.

Sorry for any confusion.

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Happy2Play

Happy2Play   8271

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3 minutes ago, cayars said:

Are the old 3.0 setup files still on GitHub to pull down for install?  In any case there is a different problem causing the installer to try and pull down 3.0 version and that and only that is what I was replying to.

Sorry for any confusion.

Looks like the older release is 3.2.5.0 (https://api.github.com/repos/MediaBrowser/Emby.Releases/releases), 

 

@Ungraid I have never tested this location but update issue were mentions as reason why Emby does not install there. 

	Data path: C:\Program Files (x86)\Emby Server\programdata
	Application path: C:\Program Files (x86)\Emby Server\system

 

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Ungraid

Ungraid   0

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Just now, Happy2Play said:

Looks like the older release is 3.2.5.0 (https://api.github.com/repos/MediaBrowser/Emby.Releases/releases), 

 

@Ungraid I have never tested this location but update issue were mentions as reason why Emby does not install there. 


	Data path: C:\Program Files (x86)\Emby Server\programdata
	Application path: C:\Program Files (x86)\Emby Server\system

 

Since the installer itself never worked, I didn't know where else to put the files. Where does the installer actually install the files? I'll move them there and try that out.

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Carlo Emby Team

Carlo   4330

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If you like we can do a remote session and help you get squared away.  If you'd like to do this download and install Teamviewer from www.teamviewer.com and then send me a PM and we'll set this up.  We should be able to help you get this all resolved.

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Happy2Play

Happy2Play   8271

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1 minute ago, Ungraid said:

Since the installer itself never worked, I didn't know where else to put the files. Where does the installer actually install the files? I'll move them there and try that out.

The users hidden appdata folder. example C:\Users\Media\AppData\Roaming\Emby-Server

 

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Ungraid

Ungraid   0

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4 minutes ago, Happy2Play said:

The users hidden appdata folder. example C:\Users\Media\AppData\Roaming\Emby-Server

 

Same errors: 

2020-09-29 19:49:58.557 Error HttpClient: Error getting response from https://api.github.com/repos/MediaBrowser/Emby.Releases/releases
	*** Error Report ***
	Version: 4.5.1.0
	Command line: C:\Users\Nic\AppData\Roaming\Emby-Server\system\EmbyServer.dll
	Operating system: Microsoft Windows 10.0.19041
	Framework: .NET Core 3.1.8
	OS/Process: x64/x64
	Runtime: C:/Users/Nic/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll
	Processor count: 12
	Data path: C:\Users\Nic\AppData\Roaming\Emby-Server\programdata
	Application path: C:\Users\Nic\AppData\Roaming\Emby-Server\system
	System.Net.Http.HttpRequestException: System.Net.Http.HttpRequestException: An error occurred while sending the request.
	 ---> System.IO.IOException: Cannot determine the frame size or a corrupted frame was received.
	   at System.Net.Security.SslStream.ReadAsyncInternal[TReadAdapter](TReadAdapter adapter, Memory`1 buffer)
	   at System.Net.Http.HttpConnection.FillAsync()
	   at System.Net.Http.HttpConnection.ReadNextResponseHeaderLineAsync(Boolean foldedHeadersAllowed)
	   at System.Net.Http.HttpConnection.SendAsyncCore(HttpRequestMessage request, CancellationToken cancellationToken)
	   --- End of inner exception stack trace ---
	   at System.Net.Http.HttpConnection.SendAsyncCore(HttpRequestMessage request, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.SendWithNtConnectionAuthAsync(HttpConnection connection, HttpRequestMessage request, Boolean doRequestAuth, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.SendWithRetryAsync(HttpRequestMessage request, Boolean doRequestAuth, CancellationToken cancellationToken)
	   at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)
	   at System.Net.Http.DecompressionHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)
	   at System.Net.Http.HttpClient.FinishSendAsyncUnbuffered(Task`1 sendTask, HttpRequestMessage request, CancellationTokenSource cts, Boolean disposeCts)
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)
	Source: System.Net.Http
	TargetSite: Void MoveNext()
	InnerException: System.IO.IOException: Cannot determine the frame size or a corrupted frame was received.
	Source: System.Net.Security
	TargetSite: Void MoveNext()
	   at System.Net.Security.SslStream.ReadAsyncInternal[TReadAdapter](TReadAdapter adapter, Memory`1 buffer)
	   at System.Net.Http.HttpConnection.FillAsync()
	   at System.Net.Http.HttpConnection.ReadNextResponseHeaderLineAsync(Boolean foldedHeadersAllowed)
	   at System.Net.Http.HttpConnection.SendAsyncCore(HttpRequestMessage request, CancellationToken cancellationToken)
	
2020-09-29 19:49:58.561 Error TaskManager: Error
	*** Error Report ***
	Version: 4.5.1.0
	Command line: C:\Users\Nic\AppData\Roaming\Emby-Server\system\EmbyServer.dll
	Operating system: Microsoft Windows 10.0.19041
	Framework: .NET Core 3.1.8
	OS/Process: x64/x64
	Runtime: C:/Users/Nic/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll
	Processor count: 12
	Data path: C:\Users\Nic\AppData\Roaming\Emby-Server\programdata
	Application path: C:\Users\Nic\AppData\Roaming\Emby-Server\system
	System.Net.Http.HttpRequestException: System.Net.Http.HttpRequestException: An error occurred while sending the request.
	 ---> System.IO.IOException: Cannot determine the frame size or a corrupted frame was received.
	   at System.Net.Security.SslStream.ReadAsyncInternal[TReadAdapter](TReadAdapter adapter, Memory`1 buffer)
	   at System.Net.Http.HttpConnection.FillAsync()
	   at System.Net.Http.HttpConnection.ReadNextResponseHeaderLineAsync(Boolean foldedHeadersAllowed)
	   at System.Net.Http.HttpConnection.SendAsyncCore(HttpRequestMessage request, CancellationToken cancellationToken)
	   --- End of inner exception stack trace ---
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod)
	   at MediaBrowser.Common.Updates.GithubUpdater.CheckForUpdateResult(String organzation, String repository, Version minVersion, PackageVersionClass updateLevel, String assetFilename, String packageName, String targetFilename, TimeSpan cacheLength, CancellationToken cancellationToken)
	   at Emby.Server.Implementations.ApplicationHost.CheckForApplicationUpdate(CancellationToken cancellationToken, IProgress`1 progress)
	   at Emby.Server.Implementations.ScheduledTasks.SystemUpdateTask.Execute(CancellationToken cancellationToken, IProgress`1 progress)
	   at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal(TaskOptions options)
	Source: System.Net.Http
	TargetSite: Void MoveNext()
	InnerException: System.IO.IOException: Cannot determine the frame size or a corrupted frame was received.
	Source: System.Net.Security
	TargetSite: Void MoveNext()
	   at System.Net.Security.SslStream.ReadAsyncInternal[TReadAdapter](TReadAdapter adapter, Memory`1 buffer)
	   at System.Net.Http.HttpConnection.FillAsync()
	   at System.Net.Http.HttpConnection.ReadNextResponseHeaderLineAsync(Boolean foldedHeadersAllowed)
	   at System.Net.Http.HttpConnection.SendAsyncCore(HttpRequestMessage request, CancellationToken cancellationToken)

I'm going to wait until Luke responds with any insight, then I'll try a refresh of my Windows install.

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Happy2Play

Happy2Play   8271

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6 minutes ago, Ungraid said:

Same errors: 


2020-09-29 19:49:58.557 Error HttpClient: Error getting response from https://api.github.com/repos/MediaBrowser/Emby.Releases/releases
	*** Error Report ***
	Version: 4.5.1.0
	Command line: C:\Users\Nic\AppData\Roaming\Emby-Server\system\EmbyServer.dll
	Operating system: Microsoft Windows 10.0.19041
	Framework: .NET Core 3.1.8
	OS/Process: x64/x64
	Runtime: C:/Users/Nic/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll
	Processor count: 12
	Data path: C:\Users\Nic\AppData\Roaming\Emby-Server\programdata
	Application path: C:\Users\Nic\AppData\Roaming\Emby-Server\system
	System.Net.Http.HttpRequestException: System.Net.Http.HttpRequestException: An error occurred while sending the request.
	 ---> System.IO.IOException: Cannot determine the frame size or a corrupted frame was received.
	   at System.Net.Security.SslStream.ReadAsyncInternal[TReadAdapter](TReadAdapter adapter, Memory`1 buffer)
	   at System.Net.Http.HttpConnection.FillAsync()
	   at System.Net.Http.HttpConnection.ReadNextResponseHeaderLineAsync(Boolean foldedHeadersAllowed)
	   at System.Net.Http.HttpConnection.SendAsyncCore(HttpRequestMessage request, CancellationToken cancellationToken)
	   --- End of inner exception stack trace ---
	   at System.Net.Http.HttpConnection.SendAsyncCore(HttpRequestMessage request, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.SendWithNtConnectionAuthAsync(HttpConnection connection, HttpRequestMessage request, Boolean doRequestAuth, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.SendWithRetryAsync(HttpRequestMessage request, Boolean doRequestAuth, CancellationToken cancellationToken)
	   at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)
	   at System.Net.Http.DecompressionHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)
	   at System.Net.Http.HttpClient.FinishSendAsyncUnbuffered(Task`1 sendTask, HttpRequestMessage request, CancellationTokenSource cts, Boolean disposeCts)
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)
	Source: System.Net.Http
	TargetSite: Void MoveNext()
	InnerException: System.IO.IOException: Cannot determine the frame size or a corrupted frame was received.
	Source: System.Net.Security
	TargetSite: Void MoveNext()
	   at System.Net.Security.SslStream.ReadAsyncInternal[TReadAdapter](TReadAdapter adapter, Memory`1 buffer)
	   at System.Net.Http.HttpConnection.FillAsync()
	   at System.Net.Http.HttpConnection.ReadNextResponseHeaderLineAsync(Boolean foldedHeadersAllowed)
	   at System.Net.Http.HttpConnection.SendAsyncCore(HttpRequestMessage request, CancellationToken cancellationToken)
	
2020-09-29 19:49:58.561 Error TaskManager: Error
	*** Error Report ***
	Version: 4.5.1.0
	Command line: C:\Users\Nic\AppData\Roaming\Emby-Server\system\EmbyServer.dll
	Operating system: Microsoft Windows 10.0.19041
	Framework: .NET Core 3.1.8
	OS/Process: x64/x64
	Runtime: C:/Users/Nic/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll
	Processor count: 12
	Data path: C:\Users\Nic\AppData\Roaming\Emby-Server\programdata
	Application path: C:\Users\Nic\AppData\Roaming\Emby-Server\system
	System.Net.Http.HttpRequestException: System.Net.Http.HttpRequestException: An error occurred while sending the request.
	 ---> System.IO.IOException: Cannot determine the frame size or a corrupted frame was received.
	   at System.Net.Security.SslStream.ReadAsyncInternal[TReadAdapter](TReadAdapter adapter, Memory`1 buffer)
	   at System.Net.Http.HttpConnection.FillAsync()
	   at System.Net.Http.HttpConnection.ReadNextResponseHeaderLineAsync(Boolean foldedHeadersAllowed)
	   at System.Net.Http.HttpConnection.SendAsyncCore(HttpRequestMessage request, CancellationToken cancellationToken)
	   --- End of inner exception stack trace ---
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod)
	   at MediaBrowser.Common.Updates.GithubUpdater.CheckForUpdateResult(String organzation, String repository, Version minVersion, PackageVersionClass updateLevel, String assetFilename, String packageName, String targetFilename, TimeSpan cacheLength, CancellationToken cancellationToken)
	   at Emby.Server.Implementations.ApplicationHost.CheckForApplicationUpdate(CancellationToken cancellationToken, IProgress`1 progress)
	   at Emby.Server.Implementations.ScheduledTasks.SystemUpdateTask.Execute(CancellationToken cancellationToken, IProgress`1 progress)
	   at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal(TaskOptions options)
	Source: System.Net.Http
	TargetSite: Void MoveNext()
	InnerException: System.IO.IOException: Cannot determine the frame size or a corrupted frame was received.
	Source: System.Net.Security
	TargetSite: Void MoveNext()
	   at System.Net.Security.SslStream.ReadAsyncInternal[TReadAdapter](TReadAdapter adapter, Memory`1 buffer)
	   at System.Net.Http.HttpConnection.FillAsync()
	   at System.Net.Http.HttpConnection.ReadNextResponseHeaderLineAsync(Boolean foldedHeadersAllowed)
	   at System.Net.Http.HttpConnection.SendAsyncCore(HttpRequestMessage request, CancellationToken cancellationToken)

I'm going to wait until Luke responds with any insight, then I'll try a refresh of my Windows install.

Can you open that url in a browser?

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Ungraid

Ungraid   0

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1 minute ago, Happy2Play said:

Can you open that url in a browser?

The api.github url? Yeah, I get a ton of html code . It goes on for a long time.

image.png

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Ungraid

Ungraid   0

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9 hours ago, Happy2Play said:

@Ungraid I would take cayars offer to do a remote session and he may be able to find the underlying issue.

I tried to run a Windows refresh and a Windows reset and both failed, so I ended up doing a fresh Windows install. Both issues are fixed. Sorry that the solution isn't a great one. Thanks for your guys' time and effort.

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