kennyb3653 5 Posted September 26, 2020 Share Posted September 26, 2020 I have logged out and logged on my NAS and this is all I get trying to Install the Updated Emby Server. Link to comment Share on other sites More sharing options...
FrostByte 5041 Posted September 26, 2020 Share Posted September 26, 2020 Try shutting down Emby server from the Dashboard (Not DSM), then go to Package Center and make sure it isn't running then try again. Link to comment Share on other sites More sharing options...
Luke 36999 Posted September 27, 2020 Share Posted September 27, 2020 @kennyb3653 has this helped? If not, would you mind downloading it again and trying again and seeing if it is able to install? Thanks ! Link to comment Share on other sites More sharing options...
kennyb3653 5 Posted September 27, 2020 Author Share Posted September 27, 2020 I will and I'll try both NAS's and Let you know shortly. Link to comment Share on other sites More sharing options...
kennyb3653 5 Posted September 27, 2020 Author Share Posted September 27, 2020 (edited) Both NAS's still states operation failed. I did do a fresh download of the file 10 mins ago. Edited September 27, 2020 by kennyb3653 Link to comment Share on other sites More sharing options...
Luke 36999 Posted September 27, 2020 Share Posted September 27, 2020 What models are they? Link to comment Share on other sites More sharing options...
kennyb3653 5 Posted September 27, 2020 Author Share Posted September 27, 2020 Synology DS218+ Link to comment Share on other sites More sharing options...
Luke 36999 Posted September 28, 2020 Share Posted September 28, 2020 Sorry, one more time. Can you please try downloading the spk from our website and trying to install again? https://emby.media/download Please let us know if this resolves the issue. Thanks ! Link to comment Share on other sites More sharing options...
kennyb3653 5 Posted September 28, 2020 Author Share Posted September 28, 2020 Sorry to say this again but install is still failing on both NAS's Link to comment Share on other sites More sharing options...
Luke 36999 Posted September 28, 2020 Share Posted September 28, 2020 Did you make sure to stop emby server before trying this? Link to comment Share on other sites More sharing options...
kennyb3653 5 Posted September 28, 2020 Author Share Posted September 28, 2020 Just now, Luke said: Did you make sure to stop emby server before trying this? Yes Sir I did from the Dashboard. I also verified in the NAS that it was stopped. My other NAS has never had an instance of Emby installed and it's also giving this error. I have been trying both of them when you asked me to try again. Link to comment Share on other sites More sharing options...
alucryd 214 Posted September 29, 2020 Share Posted September 29, 2020 Just to be sure, do you have enough privileges to use manual install? Are you able to manually install packages others than ours? Link to comment Share on other sites More sharing options...
kennyb3653 5 Posted September 29, 2020 Author Share Posted September 29, 2020 I have had no issues installing other packages from other venders. I have been logging in as admin on my NAS’s. Link to comment Share on other sites More sharing options...
kennyb3653 5 Posted September 29, 2020 Author Share Posted September 29, 2020 I did a search of privileges' on my NAS and found this: "Not all packages and services support By IP access privilege settings" Link to comment Share on other sites More sharing options...
kennyb3653 5 Posted September 29, 2020 Author Share Posted September 29, 2020 I have submitted a support ticket with Synology: After more digging around it appears that, only packages from the Pacakage Center are the only ones that I can install. Can't manually install any packages from any vendor. I will advised on their findings. My last resort before I do a reset on this NAS. Link to comment Share on other sites More sharing options...
kennyb3653 5 Posted September 29, 2020 Author Share Posted September 29, 2020 On 9/28/2020 at 10:58 AM, Luke said: Did you make sure to stop emby server before trying this? I got it to work. Synology gave me some steps that did not work. But after Trying all browser, I thought of one I did not try. Internet Explorer. Synology will be working on a fix for why the other browsers will not work. I'm thinking its something to do with the latest DSM update. So the step is 1. Shutdown Emby 2. Manual Install with Internet Explorer Link to comment Share on other sites More sharing options...
Luke 36999 Posted September 29, 2020 Share Posted September 29, 2020 That's very strange. Thanks for the feedback ! Link to comment Share on other sites More sharing options...
Solution kennyb3653 5 Posted September 30, 2020 Author Solution Share Posted September 30, 2020 (edited) Synology Updated and this absolutely did the trick using the chrome browser. I successfully was able to install the update on my other NAS Drive after doing a Reset and cleanup. From Synology "If it works with one browser and does not work with others, this would point to a browser-specific issue rather than a problem with the NAS itself. could you please clear cache and cookies on your chrome browser. Clearing them fixes certain problems, like loading or formatting issues on sites. Please see visit this page to clear cookies an cache on chrome." https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en Edited September 30, 2020 by kennyb3653 Link to comment Share on other sites More sharing options...
Luke 36999 Posted September 30, 2020 Share Posted September 30, 2020 Thanks for the feedback. Link to comment Share on other sites More sharing options...
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