NDInnova 0 Posted September 25, 2020 Share Posted September 25, 2020 Hello, new user here configuring Emby for the first time. I've selected my HDHR's, set my list of favorite channels, and then added my cable provider. After refreshing the guide data I am however missing data from a number of channels. 090 - Independent Film Channel 844 - OWN HD 856 - TVLND D 879 - FS2 HD 888 - BBC HD 917 - NBATVD 926 - OUTHD 949 - DIY HD 951 - Investigation D The cable provider is "Grande Communications Digital" with id of USA-TX63900-X Link to comment Share on other sites More sharing options...
Carlo 4330 Posted September 26, 2020 Share Posted September 26, 2020 Do these channels show up in the list of channels if you access your HDHR via web browser. Do any of these show up with DRM listed? Link to comment Share on other sites More sharing options...
NDInnova 0 Posted September 26, 2020 Author Share Posted September 26, 2020 Sorry for not being clear. They show up in the emby ui and are not protected channels. They just have no guide data. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted September 26, 2020 Share Posted September 26, 2020 You may need to manually try to map those channels. Have you tried that? Here's an article from our knowledge base on channel mapping https://support.emby.media/a/solutions/articles/44001848809 If the channels don't show up in the guide data let us know. Link to comment Share on other sites More sharing options...
NDInnova 0 Posted September 26, 2020 Author Share Posted September 26, 2020 I was able to map the missing HD channels to their SD equivalent. Only channel 90 - IFC is missing. @ebr Link to comment Share on other sites More sharing options...
NDInnova 0 Posted October 9, 2020 Author Share Posted October 9, 2020 Hi. Are you going to request that grace note indexes channel 90 IFC? @ebr Link to comment Share on other sites More sharing options...
Luke 37052 Posted October 9, 2020 Share Posted October 9, 2020 Hi, yes we'll pass this along to Gracenote. Thanks for reporting. 1 Link to comment Share on other sites More sharing options...
NDInnova 0 Posted November 19, 2020 Author Share Posted November 19, 2020 Hi Luke, @ebr There is still no guide data for channel 90 IFC. Has gracenote given any response at all? Link to comment Share on other sites More sharing options...
Carlo 4330 Posted November 19, 2020 Share Posted November 19, 2020 Hi, Have you tried finding IFC on an alternate provider in your area? If so you could load that guide and use it to map the channel. Link to comment Share on other sites More sharing options...
ebr 14910 Posted November 19, 2020 Share Posted November 19, 2020 1 hour ago, NDInnova said: Hi Luke, @ebr There is still no guide data for channel 90 IFC. Has gracenote given any response at all? Hi. I'm afraid they don't give us much feedback on these. I'm sure it is a constant process of maintenance for them. Link to comment Share on other sites More sharing options...
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