Davey's 12 Posted September 24, 2020 Share Posted September 24, 2020 I updated to mthe latest version 4.5 and cannont read some folders or cannont acces some folders on volume of the nas, if I try to reassign those folders (see attached) Emby seems to "hang" if I try to appply some settings like libraries of users The error is in dutch meaning: Something went wrong adding the media path. Check whether the path is correct and whether Emby server process can access the path Link to comment Share on other sites More sharing options...
Luke 37060 Posted September 24, 2020 Share Posted September 24, 2020 Hi there, what folder path did you try to add? Can you please attach the emby server log from when this happened? Thanks. Link to comment Share on other sites More sharing options...
Davey's 12 Posted September 24, 2020 Author Share Posted September 24, 2020 (edited) embyserver.txt Edited October 10, 2020 by Davey's old data Link to comment Share on other sites More sharing options...
Happy2Play 8281 Posted September 24, 2020 Share Posted September 24, 2020 (edited) Permissions issues within Emby installation on all library/library configs. 2020-09-24 09:30:30.175 Error BaseItem: Error deserializing /volume2/Emby/root/default/Telefilm/options.xml *** Error Report *** Version: 4.5.0.50 Command line: /volume2/@appstore/EmbyServer/system/EmbyServer.dll -programdata /volume2/Emby -ffdetect /var/packages/EmbyServer/target/bin/ffdetect -ffmpeg /var/packages/EmbyServer/target/bin/ffmpeg -ffprobe /var/packages/EmbyServer/target/bin/ffprobe -nolocalportconfig -updatepackage emby-server-synology_{version}_x86_64.spk -noautorunwebapp Operating system: Linux version 4.4.59+ (root@build3) (gcc version 4.9.3 20150311 (prerelease) (crosstool-NG 1.20.0) ) #25426 SMP PREEMPT Wed Jul 8 03:21:29 CST 2020 Framework: .NET Core 3.1.7 OS/Process: x64/x64 Runtime: volume2/@appstore/EmbyServer/system/System.Private.CoreLib.dll Processor count: 4 Data path: /volume2/Emby Application path: /volume2/@appstore/EmbyServer/system System.UnauthorizedAccessException: System.UnauthorizedAccessException: Access to the path '/volume2/Emby/root/default/Telefilm/options.xml' is denied. ---> System.IO.IOException: Permission denied --- End of inner exception stack trace --- at Interop.ThrowExceptionForIoErrno(ErrorInfo errorInfo, String path, Boolean isDirectory, Func`2 errorRewriter) at Microsoft.Win32.SafeHandles.SafeFileHandle.Open(String path, OpenFlags flags, Int32 mode) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options) at Emby.Server.Implementations.IO.ManagedFileSystem.OpenRead(String path) at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromFile(Type type, String file) at MediaBrowser.Controller.IO.FileData.GetPathsFromOptionsFile(String path, ILogger logger) Source: System.Private.CoreLib TargetSite: Void ThrowExceptionForIoErrno(ErrorInfo, System.String, Boolean, System.Func`2[Interop+ErrorInfo,Interop+ErrorInfo]) InnerException: System.IO.IOException: Permission denied Source: TargetSite: Currently only seeing issue on this specific folder "/volume2/Emby/root/default/" from log. I would think this would help reseting permissions. https://emby.media/community/index.php?/topic/89609-23-doesnt-start-on-synology/&tab=comments#comment-920623 https://emby.media/community/index.php?/topic/89609-23-doesnt-start-on-synology/&do=findComment&comment=920671 Edited September 24, 2020 by Happy2Play Link to comment Share on other sites More sharing options...
Davey's 12 Posted September 24, 2020 Author Share Posted September 24, 2020 Thanks, Ill take a look at it! Link to comment Share on other sites More sharing options...
Luke 37060 Posted September 28, 2020 Share Posted September 28, 2020 @Davey's Sorry, one more time. Can you please try downloading the spk from our website and trying to install again? https://emby.media/download Please let us know if this resolves the issue. Thanks ! Link to comment Share on other sites More sharing options...
Davey's 12 Posted October 1, 2020 Author Share Posted October 1, 2020 I did reinstall Emby 4.5.0.50, 2 times. Also today the upgrade to 4.5.01 but without any results. meanwhile this is a bit complicated for me, because this requires quite a bit of knowledge. When I see the attachments Happy2Play sent. I have to do a telnet session or something? https://emby.media/community/index.php?/topic/89609-23-doesnt-start-on-synology/&tab=comments#comment-920623 https://emby.media/community/index.php?/topic/89609-23-doesnt-start-on-synology/&do=findComment&comment=920671 Link to comment Share on other sites More sharing options...
Luke 37060 Posted October 2, 2020 Share Posted October 2, 2020 @Davey's what version do you have now? Link to comment Share on other sites More sharing options...
Davey's 12 Posted October 3, 2020 Author Share Posted October 3, 2020 currently 4.5.0.1 Link to comment Share on other sites More sharing options...
Davey's 12 Posted October 3, 2020 Author Share Posted October 3, 2020 where can I get the latest stable version before 4.5.0.50? Link to comment Share on other sites More sharing options...
Davey's 12 Posted October 4, 2020 Author Share Posted October 4, 2020 Can I get some help please? Link to comment Share on other sites More sharing options...
Luke 37060 Posted October 4, 2020 Share Posted October 4, 2020 Hi there, I apologize for the delay. We are currently looking into this and hope to have it resolved asap. Link to comment Share on other sites More sharing options...
Luke 37060 Posted October 4, 2020 Share Posted October 4, 2020 @Davey's what would help, since you've installed 4.5.1, would you mind providing the server log from that? Again I apologize for the disruption and I'm hoping we can have a fix in the next day or two. Thanks. Link to comment Share on other sites More sharing options...
Davey's 12 Posted October 4, 2020 Author Share Posted October 4, 2020 15 minutes ago, Davey's said: Can I get some help please? I have noticed that the created shares in EMBY are somehow blocked. In contrast, if I create a new library and point to the same folder on the NAS, EMBY can create a new folder without any permission. Than I get my content the way I wanted, but does Emby loss its statistics than ? Link to comment Share on other sites More sharing options...
Davey's 12 Posted October 4, 2020 Author Share Posted October 4, 2020 (edited) here are the new logs Edited January 17, 2023 by Davey's old data Link to comment Share on other sites More sharing options...
Happy2Play 8281 Posted October 4, 2020 Share Posted October 4, 2020 1 hour ago, Davey's said: here are the new logsembyserver.txt Your install is still having permissions issues. System.UnauthorizedAccessException: System.UnauthorizedAccessException: Access to the path '/volume2/Emby/config/users/c03ed60fc2c24bd489ad199d4164c66d/poster.jpg' is denied. ---> System.IO.IOException: Permission denied System.UnauthorizedAccessException: System.UnauthorizedAccessException: Access to the path '/volume2/Emby/data/playlists/Top 2000 (2016) [playlist]/poster.jpg' is denied. ---> System.IO.IOException: Permission denied Link to comment Share on other sites More sharing options...
Luke 37060 Posted October 4, 2020 Share Posted October 4, 2020 Our package developer is looking at this. Thanks. Link to comment Share on other sites More sharing options...
alucryd 216 Posted October 5, 2020 Share Posted October 5, 2020 What version were you using prior to that? If coming from 4.4, did you change the embysvr user in any way? And with the new package, did you change the emby user? Can you SSH into the nas and check who owns /volume2/Emby and what its permissions are (as well as the above directory where you get an access denied?). Link to comment Share on other sites More sharing options...
alucryd 216 Posted October 5, 2020 Share Posted October 5, 2020 Also what is the output of the following commands: sudo synoshare --get Emby sudo synoshare --list_acl Emby Link to comment Share on other sites More sharing options...
Davey's 12 Posted October 6, 2020 Author Share Posted October 6, 2020 @alucryd What version were you using prior to that? If coming from 4.4, did you change the embysvr user in any way? And with the new package, did you change the emby user? yess, I'd make some changes before installing 4.4 again ( i had to reinstall/build up my Synology)Can you SSH into the nas and check who owns /volume2/Emby and what its permissions are (as well as the above directory where you get an access denied?). how can I see this? what should I insert in the command line (I don't have much experience with SSH / Putty and working in a linux environment) - - I used PuTTy and have some results, from the below: sudo synoshare --get Emby sudo synoshare --list_acl Emby I dont want to share these results in public, can i email those results? do you have a mailadress for me? Link to comment Share on other sites More sharing options...
Davey's 12 Posted October 6, 2020 Author Share Posted October 6, 2020 @Luke @Happy2Play some content is still accessible! just a few examples of the different volumes (Name in emby - folder on NAS) Muziek (/volume1/Audio) Films in hoge kwaliteit (/volume3/Films-HI.RES) Films- Madieke (/volume2/Films-Maddy) these are still working, if I edit /or put more content in the folder on the NAS it will be (still) automaticly be "scraped" and added into Emby unfortunately most of it does'nt work anymore Link to comment Share on other sites More sharing options...
Happy2Play 8281 Posted October 6, 2020 Share Posted October 6, 2020 I would PM the requested info to alucryd. Pretty sure once all the permissions are resolved everything will work properly. Link to comment Share on other sites More sharing options...
alucryd 216 Posted October 6, 2020 Share Posted October 6, 2020 5 hours ago, Davey's said: @alucryd What version were you using prior to that? If coming from 4.4, did you change the embysvr user in any way? And with the new package, did you change the emby user? yess, I'd make some changes before installing 4.4 again ( i had to reinstall/build up my Synology)Can you SSH into the nas and check who owns /volume2/Emby and what its permissions are (as well as the above directory where you get an access denied?). how can I see this? what should I insert in the command line (I don't have much experience with SSH / Putty and working in a linux environment) - - I used PuTTy and have some results, from the below: sudo synoshare --get Emby sudo synoshare --list_acl Emby I dont want to share these results in public, can i email those results? do you have a mailadress for me? ls -la /volume2/Emby should do the trick. You can PM me the results or send them to alucryd@archlinux.org. Link to comment Share on other sites More sharing options...
Luke 37060 Posted October 6, 2020 Share Posted October 6, 2020 yes please send it to alucryd for review. thanks. Link to comment Share on other sites More sharing options...
Davey's 12 Posted October 6, 2020 Author Share Posted October 6, 2020 5 hours ago, alucryd said: ls -la /volume2/Emby should do the trick. You can PM me the results or send them to alucryd@archlinux.org. just send you the pm, thumbs up Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now