AriaGloris 1 Posted September 24, 2020 Share Posted September 24, 2020 Hi Team, I did the update from 4.4.3.0 to 4.5.0.5 and the metadata search is horrible now. It all of a sudden won't find any new TV/Anime/Movies series names or images. Even if I tried to manual search it just showed a blank screen, also typed in the correct code to manual search and nothing. I had a look in the library settings to then find the option to select preferred metadata providers gone. I then tried to re-install metadata plugins and they just failed every time. I had to revert back to the older version and it went back to normal. Is this a new feature or am I missing something from the new update settings? Regards Link to comment Share on other sites More sharing options...
FrostByte 5049 Posted September 24, 2020 Share Posted September 24, 2020 The preferred metadata providers is still there. You have to turn on Show advanced settings though to see them Link to comment Share on other sites More sharing options...
AriaGloris 1 Posted September 24, 2020 Author Share Posted September 24, 2020 Ok, so I went and re-installed the latest version and still nothing, here's a screenshot of mine. It only gives me fanart selection but no more AniDB or TVDB to select from, same goes for my Movies and TV Shows library. Link to comment Share on other sites More sharing options...
Luke 37046 Posted September 24, 2020 Share Posted September 24, 2020 Hi there, please attach the emby server log. thanks ! Link to comment Share on other sites More sharing options...
AriaGloris 1 Posted September 24, 2020 Author Share Posted September 24, 2020 Here are the logs from the new install, I have checked again to make sure and 100% certain there is no where for me to select a preferred metadata provider anymore in the library settings, only image fetcher. Its the same for all 3 of my folders (anime/movies/tv) embyserver.txt Link to comment Share on other sites More sharing options...
Luke 37046 Posted September 24, 2020 Share Posted September 24, 2020 Hi there, please attach the complete emby server log as this is only a short snippet. thanks. Link to comment Share on other sites More sharing options...
AriaGloris 1 Posted September 24, 2020 Author Share Posted September 24, 2020 round 2. I grabbed the rest, hope that all you need. hardware_detection-63736594899.txt embyserver-63736595011.txt embyserver (1).txt Link to comment Share on other sites More sharing options...
Happy2Play 8271 Posted September 24, 2020 Share Posted September 24, 2020 Look like your system is having a permissions issue like others have on the the Synology data/programdata path. Failed copying and/or load of /volume1/Emby/plugins 2020-09-25 01:41:30.155 Error App: Error in CopyPreInstalledPlugins *** Error Report *** Version: 4.5.0.50 Command line: /volume1/@appstore/EmbyServer/system/EmbyServer.dll -programdata /volume1/Emby -ffdetect /var/packages/EmbyServer/target/bin/ffdetect -ffmpeg /var/packages/EmbyServer/target/bin/ffmpeg -ffprobe /var/packages/EmbyServer/target/bin/ffprobe -nolocalportconfig -updatepackage emby-server-synology_{version}_x86_64.spk Operating system: Linux version 4.4.59+ (root@build3) (gcc version 4.9.3 20150311 (prerelease) (crosstool-NG 1.20.0) ) #25426 SMP PREEMPT Wed Jul 8 03:21:27 CST 2020 Framework: .NET Core 3.1.7 OS/Process: x64/x64 Runtime: volume1/@appstore/EmbyServer/system/System.Private.CoreLib.dll Processor count: 4 Data path: /volume1/Emby Application path: /volume1/@appstore/EmbyServer/system System.UnauthorizedAccessException: System.UnauthorizedAccessException: Access to the path '/volume1/Emby/plugins/MovieDb.dll' is denied. ---> System.IO.IOException: Permission denied --- End of inner exception stack trace --- at Interop.ThrowExceptionForIoErrno(ErrorInfo errorInfo, String path, Boolean isDirectory, Func`2 errorRewriter) at Microsoft.Win32.SafeHandles.SafeFileHandle.Open(String path, OpenFlags flags, Int32 mode) at System.IO.FileStream.OpenHandle(FileMode mode, FileShare share, FileOptions options) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share) at Emby.Server.Implementations.ApplicationHost.CopyPlugin(String src, String dest) at Emby.Server.Implementations.ApplicationHost.CopyPlugins(String source, String target) at Emby.Server.Implementations.ApplicationHost.CopyPreInstalledPlugins() at Emby.Server.Implementations.ApplicationHost.GetPluginAssemblies() Source: System.Private.CoreLib TargetSite: Void ThrowExceptionForIoErrno(ErrorInfo, System.String, Boolean, System.Func`2[Interop+ErrorInfo,Interop+ErrorInfo]) InnerException: System.IO.IOException: Permission denied Source: TargetSite: I would think this would help. https://emby.media/community/index.php?/topic/89609-23-doesnt-start-on-synology/&tab=comments#comment-920623 https://emby.media/community/index.php?/topic/89609-23-doesnt-start-on-synology/&do=findComment&comment=920671 Link to comment Share on other sites More sharing options...
AriaGloris 1 Posted September 25, 2020 Author Share Posted September 25, 2020 Thanks for update. So I followed the steps from the links and its all back to normal now. Awesome help once again. Thanks so much! Link to comment Share on other sites More sharing options...
Robert_84 4 Posted September 25, 2020 Share Posted September 25, 2020 I have no idea why but metadata links are broken for some unknown reason.... also Identify IMDB is not working anymore I addes few images.... for some movies posters are there but they are not set as Primary.... also IMDB and other "movie databases" are gone Maybe I done something wrong but I ahve no idea what!? @Robert_84 embyserver-63736668016.txt hardware_detection-63736668050.txt embyserver.txt Link to comment Share on other sites More sharing options...
Happy2Play 8271 Posted September 25, 2020 Share Posted September 25, 2020 (edited) 16 minutes ago, Robert_84 said: I have no idea why but metadata links are broken for some unknown reason.... also Identify IMDB is not working anymore I addes few images.... for some movies posters are there but they are not set as Primary.... also IMDB and other "movie databases" are gone Maybe I done something wrong but I ahve no idea what!? embyserver-63736668016.txt 2.14 MB · 0 downloads hardware_detection-63736668050.txt 164.94 kB · 0 downloads embyserver.txt 521.16 kB · 1 download You do not have provider plugins installed (TMDB, OMDB, TVDB). 2020-09-25 00:00:00.177 Info App: Plugins: Bluray Folder Support 1.0.0.0 Dlna 1.0.39.0 Dvd Folder Support 1.0.0.0 Fanart.tv 1.0.8.0 MusicBrainz 1.0.13.0 Open Subtitles 1.0.27.0 Port Mapper 1.0.4.0 Studio Images 1.0.3.0 Webhooks 1.0.12.0 Same issue as posts above. 2020-09-25 22:00:17.561 Error App: Error getting version number from /volume1/Emby/plugins/MovieDb.dll *** Error Report *** Version: 4.5.0.50 Command line: /volume1/@appstore/EmbyServer/system/EmbyServer.dll -programdata /volume1/Emby -ffdetect /var/packages/EmbyServer/target/bin/ffdetect -ffmpeg /var/packages/EmbyServer/target/bin/ffmpeg -ffprobe /var/packages/EmbyServer/target/bin/ffprobe -nolocalportconfig -updatepackage emby-server-synology_{version}_x86_64.spk Operating system: Linux version 4.4.59+ (root@build3) (gcc version 4.9.3 20150311 (prerelease) (crosstool-NG 1.20.0) ) #25426 SMP PREEMPT Wed Jul 8 03:21:29 CST 2020 Framework: .NET Core 3.1.7 OS/Process: x64/x64 Runtime: volume1/@appstore/EmbyServer/system/System.Private.CoreLib.dll Processor count: 4 Data path: /volume1/Emby Application path: /volume1/@appstore/EmbyServer/system System.UnauthorizedAccessException: System.UnauthorizedAccessException: Access to the path '/volume1/Emby/plugins/MovieDb.dll' is denied. ---> System.IO.IOException: Permission denied --- End of inner exception stack trace --- at Interop.ThrowExceptionForIoErrno(ErrorInfo errorInfo, String path, Boolean isDirectory, Func`2 errorRewriter) at Microsoft.Win32.SafeHandles.SafeFileHandle.Open(String path, OpenFlags flags, Int32 mode) at System.IO.FileStream.OpenHandle(FileMode mode, FileShare share, FileOptions options) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, Boolean useAsync) at System.Diagnostics.FileVersionInfo.TryLoadManagedAssemblyMetadata() at System.Diagnostics.FileVersionInfo.GetVersionInfo(String fileName) at Emby.Server.Implementations.ApplicationHost.GetDllVersion(String path) Source: System.Private.CoreLib TargetSite: Void ThrowExceptionForIoErrno(ErrorInfo, System.String, Boolean, System.Func`2[Interop+ErrorInfo,Interop+ErrorInfo]) InnerException: System.IO.IOException: Permission denied Source: TargetSite: Edited September 25, 2020 by Happy2Play Link to comment Share on other sites More sharing options...
Robert_84 4 Posted September 25, 2020 Share Posted September 25, 2020 Why are they gone?! Becasue I installed beta? Link to comment Share on other sites More sharing options...
Happy2Play 8271 Posted September 25, 2020 Share Posted September 25, 2020 Just now, Robert_84 said: Why are they gone?! Becasue I installed beta? As the log shows Emby can not load them do to Persmissions issues that are affecting users differently. As Luke commented there looks to be a "one time upgrade to chmod it" coming soon. You have to manually reset these permissions currently per the other linked topic discussing how to. Link to comment Share on other sites More sharing options...
Robert_84 4 Posted September 25, 2020 Share Posted September 25, 2020 I have 2 Emby users Emby and embysrv i think, now I added all permissions to them for every drive/folder related to Emby Link to comment Share on other sites More sharing options...
FrostByte 5049 Posted September 25, 2020 Share Posted September 25, 2020 4 minutes ago, Robert_84 said: I have 2 Emby users Emby and embysrv i think, now I added all permissions to them for every drive/folder related to Emby Not sure if your install completed correctly. The new server install "should" have deleted the old embysrv account and left your with just the new emby user Link to comment Share on other sites More sharing options...
Luke 37046 Posted September 28, 2020 Share Posted September 28, 2020 If you're still having an issue, can you please try downloading the spk from our website and trying to install again? https://emby.media/download Please let us know if this resolves the issue. Thanks ! Link to comment Share on other sites More sharing options...
Robert_84 4 Posted September 28, 2020 Share Posted September 28, 2020 hi, no problem is still there I also noticed in pluggin section IMDB is missing as happy mentioned above. How i tested. I deleted images from 2 movies and one time I scanned the library, another time I checked and updated metadata both replace and missing images Link to comment Share on other sites More sharing options...
Luke 37046 Posted September 28, 2020 Share Posted September 28, 2020 1 hour ago, Robert_84 said: hi, no problem is still there I also noticed in pluggin section IMDB is missing as happy mentioned above. How i tested. I deleted images from 2 movies and one time I scanned the library, another time I checked and updated metadata both replace and missing images Hi, did you download the spk again and install over the top? Link to comment Share on other sites More sharing options...
Robert_84 4 Posted September 28, 2020 Share Posted September 28, 2020 Hi I did Link to comment Share on other sites More sharing options...
FrostByte 5049 Posted September 28, 2020 Share Posted September 28, 2020 (edited) Not saying you didn't, but the pic doesn't really show that you reloaded the new 4.6.0.1 because there was a second version with the same build number. The second 4.6.0.1 was supposed to do a chmod on the data folder to fix permissions. You could look at the folder permissions to see if it worked, but if you just redownloaded it again today then you should have the latest Edited September 28, 2020 by FrostByte Link to comment Share on other sites More sharing options...
Luke 37046 Posted September 28, 2020 Share Posted September 28, 2020 When did you do this? Link to comment Share on other sites More sharing options...
Robert_84 4 Posted September 28, 2020 Share Posted September 28, 2020 I'm checking now libraries, for now problem is not fixed, but it is still on 90% also yes for user Emby permissions were changed, I then enable access to another folder just to yes if your dev, when there is new version then U add at least one number more... or V.2 at the end. then users know is it new or older version. As it is shown on images below there is a timestamp when it was downloaded For one "standard" user who is not advanced, this is all little bit complicated Link to comment Share on other sites More sharing options...
Robert_84 4 Posted September 28, 2020 Share Posted September 28, 2020 (edited) last time today 21.52 as shown on the image. before this when u posted can I do it few hour before Edited September 28, 2020 by Robert_84 Link to comment Share on other sites More sharing options...
Robert_84 4 Posted September 28, 2020 Share Posted September 28, 2020 problem is still there but now even with more movies, Poster is removed and replaced with scenes from the video material embyserver.txt Link to comment Share on other sites More sharing options...
Happy2Play 8271 Posted September 28, 2020 Share Posted September 28, 2020 Your plugins still have a Permissions issue. System.UnauthorizedAccessException: System.UnauthorizedAccessException: Access to the path '/volume1/Emby/plugins/MovieDb.dll' is denied. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now