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Chromecast freezes (loading circle) when playing content from DS418play

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First of all I love all the work that has been done for this great product and I’ve been using Emby for 2 months without a hitch.

However, yesterday I noticed Emby server was only sending stereo audio to my chromecast where surround sound with a range of different transcoded codecs always worked before. I could not find an easy fix, I had the feeling it was ffmpeg related but no errors occurred and software I believe was not updated. However, the Emby logs said it was sending out a stereo signal. I reinstalled Emby Server and everything works except when Emby is casting, the chromecast freezes (loading circle) when I play a movie. I tried a range of files with different audio codecs and containers, AC3, AAC stereo, DTS, Dolby, DTS-HD etc. It keeps freezing

What works:

  • Other apps cast fine to the chromecast including surround sound.
  • Casting is initialised by Emby through the android app and the item metadata appears on the casted screen.
  • Emby server plays the items perfectly on my android phone or Mac laptop.
  • Everything worked perfectly until some change somewhere this week.

What doesn't work:

  • Once I press play the chromecast shows the circle loading icon over the Emby interface and nothing happens.


- Chromecast, Firmware 1.42.172094

- Synology DS418play, DSM 6.2.3-25426

- Emby Server (4.4.3)

- Emby Client Android (3.1.23)

- Marantz SR6006

I believe it has something to do with ffmpeg but don't know why this would just change from one day to another. I attached the log files where the embyserver.txt log ends with the chromecast freezing.

Any tips would be highly appreciated.

hardware_detection-63735854706.txt embyserver.txt

Edited by draaideur

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HI there, what were you trying to play?

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All content freezes. Most of it are x264 1080p video files in mkv container. Audio tracks vary, most of it is AC3 5.1 audio.

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