Tidus1000 0 Posted September 10, 2020 Share Posted September 10, 2020 Hi. Until the last update of the app, 13/08/2020 I can't play anything because of I need to purchase the app / premium / suscription but I can't do. All the option make and error. One example. Try play a video, error1 I go unlock the app and go to the option Desbloquear APP (Unlock APP) error2 Warning advice, OK I only need the APP to the fire tv error3 Press desbloquear app and at few minutes nothing happens error4 and return to the home without error or nothing. The same happens with the rest of purchase options. I search in the fire stick options for options to block/unblock payments or siimlars and don't see anything. Maybe this is the problem. Any idea? Help me please. Thanks Link to comment Share on other sites More sharing options...
ebr 14851 Posted September 10, 2020 Share Posted September 10, 2020 Hi. Those last two screen shots are not an error. They are just confirming that you only want to unlock playback instead of getting Emby Premiere which will give you more features. Hit the "Unlock app" button on that dialog. Link to comment Share on other sites More sharing options...
Tidus1000 0 Posted September 10, 2020 Author Share Posted September 10, 2020 Hi, nothings happens when hit the unlock button. The screen freeze few seconds and return to the home emby screen without requesting my credit card details to make the payment. Thats my problem. Link to comment Share on other sites More sharing options...
ebr 14851 Posted September 10, 2020 Share Posted September 10, 2020 1 minute ago, Tidus1000 said: Hi, nothings happens when hit the unlock button. The screen freeze few seconds and return to the home emby screen without requesting my credit card details to make the payment. Thats my problem. When you hit that button, you are launching the Amazon purchase process. I think you have to already have a purchase method setup in your Amazon account and that account has to be authorized to make purchases. Can you purchase anything from this Fire device? Link to comment Share on other sites More sharing options...
Tidus1000 0 Posted September 10, 2020 Author Share Posted September 10, 2020 I have never purchase anything in the fire stick, I only use it with EMBY. but in my amazon account I have associated the credit card for purchases. Link to comment Share on other sites More sharing options...
ebr 14851 Posted September 11, 2020 Share Posted September 11, 2020 What happens if you try to purchase any in-app product in any other app? Link to comment Share on other sites More sharing options...
Tidus1000 0 Posted September 15, 2020 Author Share Posted September 15, 2020 Any cheap option to try? Any app or buy something in amazon prime video? Link to comment Share on other sites More sharing options...
ebr 14851 Posted September 15, 2020 Share Posted September 15, 2020 I'm sorry, I don't really know... I'm not sure if the Prime video uses the same process but may be worth a try. Link to comment Share on other sites More sharing options...
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