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Watched progress resets in Android TV app.


Exist2Resist

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Exist2Resist

I have encountered an issue where the Android TV (non paid) app resets the watched progress of TV shows if you leave and come back into the app. 

I will play something, stop it, leave the app, and when I come back it will be reset to 00:00.

I have even observed this while inside the app. 

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vdatanet

Maybe the minimum resume time is not reached. That's configured in the Library. If you are using non paid app and you are not Premiere, with 1 minute playback, you will hardly reach the minimum resume time

 

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Happy2Play
42 minutes ago, Exist2Resist said:

 Android TV (non paid) app

There is no free Android TV app.

If not unlocked or Premiere the app should only be providing a 1 min playback, so the Resume limit is never met.

resume.jpg.470332d43a3bc9ec6f381e2a9c917d75.jpg

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Exist2Resist
10 hours ago, vdatanet said:

Maybe the minimum resume time is not reached. That's configured in the Library. If you are using non paid app and you are not Premiere, with 1 minute playback, you will hardly reach the minimum resume time

 

Yes I have premiere, there is an unlock app feature on Android TV though. 

You pay $5 or something to unlock additional features.

Definitely not a server issue either, because the watched state progress saves when using the web interface.

9 hours ago, Happy2Play said:

There is no free Android TV app.

If not unlocked or Premiere the app should only be providing a 1 min playback, so the Resume limit is never met.

resume.jpg.470332d43a3bc9ec6f381e2a9c917d75.jpg

Premiere. Is that option on the server, or the app?

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vdatanet

If you have Premiere and you have available Devices (25), you don’t need app unlock. With Premiere you can have 25 devices, app unlock is there in case there are not Premiere slots available.

Edited by vdatanet
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Exist2Resist
7 hours ago, vdatanet said:

Can you play more than 1 min?

Yes I can play entire episodes and movies. 

I was watching a 1hr TV episode and stopped at about 35 min and observed the progress being reset.

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vdatanet
Just now, Exist2Resist said:

Yes I can play entire episodes and movies. 

I was watching a 1hr TV episode and stopped at about 35 min and observed the progress being reset.

Do you use Trakt plugin?

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Exist2Resist
On 9/8/2020 at 7:13 AM, vdatanet said:

Do you use Trakt plugin?

Yes, I will disable it. Didn't know it was a thing.

Edited by Exist2Resist
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