jdewoody71 8 Posted September 7, 2020 Share Posted September 7, 2020 Hello. My wife was trying to play a TV series but with Emby, I get this error: Here is the media info from Emby: And from VLC: It works fine on Plex and in VLC. I couldn't find anything in the logs but they are attached. Let me know if I can provide any other info. Thanks! logs.zip Link to comment Share on other sites More sharing options...
Happy2Play 8139 Posted September 7, 2020 Share Posted September 7, 2020 Someone more knowledgeable on this platform will have to assist but here is the problem. System.Exception: System.Exception: No video encoder found for 'h264' Link to comment Share on other sites More sharing options...
Luke 36881 Posted September 8, 2020 Share Posted September 8, 2020 What OS are you on? Link to comment Share on other sites More sharing options...
jdewoody71 8 Posted September 8, 2020 Author Share Posted September 8, 2020 4 hours ago, Luke said: What OS are you on? Emby is running on Linux Link to comment Share on other sites More sharing options...
Luke 36881 Posted September 8, 2020 Share Posted September 8, 2020 What distro and version? Link to comment Share on other sites More sharing options...
jdewoody71 8 Posted September 8, 2020 Author Share Posted September 8, 2020 2 hours ago, Luke said: What distro and version? 4.19.107. It's an unRAID docker, based on Arch LInux Link to comment Share on other sites More sharing options...
Luke 36881 Posted September 9, 2020 Share Posted September 9, 2020 Does this only happen with certain files? Link to comment Share on other sites More sharing options...
jdewoody71 8 Posted September 12, 2020 Author Share Posted September 12, 2020 On 9/9/2020 at 1:23 AM, Luke said: Does this only happen with certain files? Currently it is only occurring with this particular series. Link to comment Share on other sites More sharing options...
Luke 36881 Posted September 16, 2020 Share Posted September 16, 2020 Ok we're getting close to having a new Emby Server 4.5 release. Can you please try that once available? Thanks. 1 Link to comment Share on other sites More sharing options...
jdewoody71 8 Posted September 16, 2020 Author Share Posted September 16, 2020 3 hours ago, Luke said: Ok we're getting close to having a new Emby Server 4.5 release. Can you please try that once available? Thanks. Can do. I'll report back after I get to try it out. Thanks! Link to comment Share on other sites More sharing options...
yoyo77yo 12 Posted September 21, 2020 Share Posted September 21, 2020 i have the same problem ...when emby 4.5 is available ? Link to comment Share on other sites More sharing options...
Luke 36881 Posted September 21, 2020 Share Posted September 21, 2020 It will begin rolling out today. Link to comment Share on other sites More sharing options...
yoyo77yo 12 Posted September 21, 2020 Share Posted September 21, 2020 ok thanks I hope that will solve the problem Link to comment Share on other sites More sharing options...
yoyo77yo 12 Posted September 21, 2020 Share Posted September 21, 2020 i know my problem : can you help me ? It is with the plugin movie theme song because i can see that : the "theme.mp3" have 0 ko when it is created... how resolve this problem ? Link to comment Share on other sites More sharing options...
Luke 36881 Posted September 21, 2020 Share Posted September 21, 2020 Just now, yoyo77yo said: i know my problem : can you help me ? It is with the plugin movie theme song because i can see that : the "theme.mp3" have 0 ko when it is created... how resolve this problem ? Please delete the 0kb file, then run a library scan. If you're using the theme song downloader plugins, please consult with the developer to ensure this doesn't happen again. Thanks. Link to comment Share on other sites More sharing options...
yoyo77yo 12 Posted September 21, 2020 Share Posted September 21, 2020 ok Link to comment Share on other sites More sharing options...
jdewoody71 8 Posted September 26, 2020 Author Share Posted September 26, 2020 On 9/16/2020 at 12:54 PM, Luke said: Ok we're getting close to having a new Emby Server 4.5 release. Can you please try that once available? Thanks. I wanted to report the update resolved the issue. Thanks! Link to comment Share on other sites More sharing options...
Luke 36881 Posted September 26, 2020 Share Posted September 26, 2020 Thanks for the feedback ! Link to comment Share on other sites More sharing options...
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