SamES 890 Posted May 19, 2022 Share Posted May 19, 2022 41 minutes ago, grbharati said: Actually, I created a fresh beta server and added the library, so I think the metadata were created by the beta server and not using the old ones. Anyway, I refreshed metadata for a video and ipad emby app played it in landscape mode, (the thumbnail is correct though: portrait) So it's still wrong on the Samsung TV, or just wrong on iPad now? Can you please upload or PM a photo of how it looks now, and the media info from the details screen for the file Link to comment Share on other sites More sharing options...
grbharati 2 Posted May 19, 2022 Share Posted May 19, 2022 9 minutes ago, SamES said: So it's still wrong on the Samsung TV, or just wrong on iPad now? Can you please upload or PM a photo of how it looks now, and the media info from the details screen for the file Actually, I had different issue before. The video was stretched so was not able to view it in samsung TV. With the beta version, the video is good it’s just, it plays in different orientation. In the example video shown below, the video is taken in portrait mode, and emby thumbnail is correct. Now If I play, I would expect it to play in portrait mode, (as it was recorded). But it plays in landscape mode, either I have to rotate my head or the ipad. The example might not be good but I hope you understand what I am explaining. Here is the screenshot of it playing in landscape mode rather than portrait. Link to comment Share on other sites More sharing options...
grbharati 2 Posted May 19, 2022 Share Posted May 19, 2022 I do not have screenshot but previously, the video would play in portrait orientation but stretched (in 16:9) aspect ration such that you would not be able to recognize the actual face. Link to comment Share on other sites More sharing options...
grbharati 2 Posted May 19, 2022 Share Posted May 19, 2022 (edited) This is the same video played in nextcloud app. And I am expecting it to be played exactly like that (in portrait mode - unstretched) as shown below: Edited May 19, 2022 by grbharati Link to comment Share on other sites More sharing options...
SamES 890 Posted May 20, 2022 Share Posted May 20, 2022 Can you please refresh the metadata on the server for this video, then try playing it again on Samsung TV and report back? Link to comment Share on other sites More sharing options...
grbharati 2 Posted May 20, 2022 Share Posted May 20, 2022 (edited) I refreshed the metadata for that epecif video and this is how it looks in the samsyng TV. It is same in all devices we have tried (iPhone, iPad, web and TV) IMG_2728.MOV Edited May 20, 2022 by grbharati Link to comment Share on other sites More sharing options...
SamES 890 Posted May 20, 2022 Share Posted May 20, 2022 4 hours ago, grbharati said: It is same in all devices we have tried (iPhone, iPad, web and TV) So now all the devices are the same, showing like your video? All incorrect rotation can you post the media details from the details screen on the server for that file? Link to comment Share on other sites More sharing options...
grbharati 2 Posted May 21, 2022 Share Posted May 21, 2022 7 hours ago, SamES said: So now all the devices are the same, showing like your video? All incorrect rotation can you post the media details from the details screen on the server for that file? Yes, all devices are showing incorrect rotation. A quick question. Does emby ios play anything in portrait mode? I see whenever I select a video to play the app defaults to landscape mode, may be that is the issue, I am not sure. Do you mean like this media info? If not can you guide me how to get one? Link to comment Share on other sites More sharing options...
SamES 890 Posted May 21, 2022 Share Posted May 21, 2022 if you play that video directly on your PC, not with emby, but maybe VLC player or the OS built-in video player, how does it look? Link to comment Share on other sites More sharing options...
grbharati 2 Posted May 21, 2022 Share Posted May 21, 2022 2 hours ago, SamES said: if you play that video directly on your PC, not with emby, but maybe VLC player or the OS built-in video player, how does it look? If I play that video in VLC in ipad, it looks like this: Link to comment Share on other sites More sharing options...
grbharati 2 Posted May 21, 2022 Share Posted May 21, 2022 This is how it looks if I play in windows PC in windows media player. Link to comment Share on other sites More sharing options...
SamES 890 Posted May 29, 2022 Share Posted May 29, 2022 Are you happy to PM a copy of that video, or create another short random video that has the same problem? Thanks Link to comment Share on other sites More sharing options...
grbharati 2 Posted May 30, 2022 Share Posted May 30, 2022 On 5/29/2022 at 5:06 AM, SamES said: Are you happy to PM a copy of that video, or create another short random video that has the same problem? Thanks Just sent you a PM with the video. Thank you Link to comment Share on other sites More sharing options...
SamES 890 Posted May 31, 2022 Share Posted May 31, 2022 Can you please put that video on a USB stick, connect it directly to the TV and play it using the internal video player. What does the rotation look like? BTW, what model is your TV? Link to comment Share on other sites More sharing options...
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