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Subtitle error


norbo80
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norbo80

Hi,

i would like to run Emby for windows, I installed it and configured, but Emby don't download  the subtitles. In log i can find an error: 

Method not found: 'MediaBrowser.Model.Globalization.CultureDto MediaBrowser.Model.Globalization.ILocalizationManager.FindLanguageInfo(System.String)'

thank you for any help

log.txt

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norbo80
54 minutes ago, ebr said:

Hi. Try uninstalling the "Napisub" plugin.

Thank you. Now i receive this in log:

2020-08-16 17:21:00.283 Info HttpServer: HTTP POST http://192.168.1.5:8096/emby/Sessions/Playing/Progress. UserAgent: Emby-Kodi/4.1.19
2020-08-16 17:21:00.286 Info HttpServer: HTTP Response 204 to 192.168.150.149. Time: 4ms. http://192.168.1.5:8096/emby/Sessions/Playing/Progress
2020-08-16 17:21:38.399 Info LibraryMonitor: Movies (D:\Movies) will be refreshed.
2020-08-16 17:21:45.620 Info HttpServer: HTTP POST http://192.168.1.5:8096/emby/Sessions/Playing/Progress. UserAgent: Emby-Kodi/4.1.19
2020-08-16 17:21:45.623 Info HttpServer: HTTP Response 204 to 192.168.150.149. Time: 3ms. http://192.168.1.5:8096/emby/Sessions/Playing/Progress
2020-08-16 17:21:54.680 Info HttpServer: HTTP GET http://192.168.1.5:8096/emby/Users/f4365e92c3654ab993468bb9ddcb9ac9. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.125 Safari/537.36
2020-08-16 17:21:54.682 Info HttpServer: HTTP GET http://192.168.1.5:8096/emby/ScheduledTasks?isHidden=false. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.125 Safari/537.36
2020-08-16 17:21:54.683 Info HttpServer: HTTP Response 200 to 192.168.1.10. Time: 3ms. http://192.168.1.5:8096/emby/Users/f4365e92c3654ab993468bb9ddcb9ac9
2020-08-16 17:21:54.684 Info HttpServer: HTTP Response 200 to 192.168.1.10. Time: 2ms. http://192.168.1.5:8096/emby/ScheduledTasks?isHidden=false
2020-08-16 17:21:59.098 Info HttpServer: HTTP POST http://192.168.1.5:8096/emby/ScheduledTasks/Running/2c66a88bca43e565d7f8099f825478f1. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.125 Safari/537.36
2020-08-16 17:21:59.100 Info HttpServer: HTTP Response 204 to 192.168.1.10. Time: 2ms. http://192.168.1.5:8096/emby/ScheduledTasks/Running/2c66a88bca43e565d7f8099f825478f1
2020-08-16 17:21:59.163 Info HttpServer: HTTP GET http://192.168.1.5:8096/emby/ScheduledTasks?isHidden=false. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.125 Safari/537.36
2020-08-16 17:21:59.165 Info HttpServer: HTTP Response 200 to 192.168.1.10. Time: 2ms. http://192.168.1.5:8096/emby/ScheduledTasks?isHidden=false
2020-08-16 17:21:59.363 Info HttpClient: POST https://api.opensubtitles.org/xml-rpc
2020-08-16 17:21:59.958 Info HttpClient: POST https://api.opensubtitles.org/xml-rpc
2020-08-16 17:22:00.310 Info HttpClient: POST https://api.opensubtitles.org/xml-rpc
2020-08-16 17:22:00.664 Info HttpClient: POST https://api.opensubtitles.org/xml-rpc
2020-08-16 17:22:01.023 Info HttpClient: POST https://api.opensubtitles.org/xml-rpc
2020-08-16 17:22:01.398 Info HttpClient: POST https://api.opensubtitles.org/xml-rpc
2020-08-16 17:22:01.814 Info HttpClient: POST https://api.opensubtitles.org/xml-rpc
2020-08-16 17:22:02.225 Info HttpClient: POST https://api.opensubtitles.org/xml-rpc
2020-08-16 17:22:02.601 Info HttpClient: POST https://api.opensubtitles.org/xml-rpc
2020-08-16 17:22:02.965 Info HttpClient: POST https://api.opensubtitles.org/xml-rpc
2020-08-16 17:22:03.334 Info HttpClient: POST https://api.opensubtitles.org/xml-rpc
2020-08-16 17:22:03.771 Info HttpClient: POST https://api.opensubtitles.org/xml-rpc
2020-08-16 17:22:04.227 Info HttpClient: POST https://api.opensubtitles.org/xml-rpc
2020-08-16 17:22:04.556 Info HttpClient: POST https://api.opensubtitles.org/xml-rpc
2020-08-16 17:22:07.287 Info HttpServer: HTTP GET http://192.168.1.5:8096/emby/System/Configuration. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.125 Safari/537.36
2020-08-16 17:22:07.288 Info HttpServer: HTTP Response 200 to 192.168.1.10. Time: 2ms. http://192.168.1.5:8096/emby/System/Configuration
2020-08-16 17:22:07.356 Info HttpServer: HTTP GET http://192.168.1.5:8096/emby/System/Logs?SortBy=IsFolder%2CSortName&SortOrder=Ascending&Fields=BasicSyncInfo&ImageTypeLimit=1&EnableImageTypes=Primary%2CBackdrop%2CThumb&StartIndex=0. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.125 Safari/537.36
2020-08-16 17:22:07.358 Info HttpServer: HTTP Response 200 to 192.168.1.10. Time: 2ms. http://192.168.1.5:8096/emby/System/Logs?SortBy=IsFolder%2CSortName&SortOrder=Ascending&Fields=BasicSyncInfo&ImageTypeLimit=1&EnableImageTypes=Primary%2CBackdrop%2CThumb&StartIndex=0
2020-08-16 17:22:09.760 Info HttpServer: HTTP GET http://192.168.1.5:8096/emby/System/Logs/embyserver.txt/Lines?SortBy=IsFolder%2CSortName&SortOrder=Ascending&Fields=BasicSyncInfo%2CProductionYear%2CStatus%2CEndDate&ImageTypeLimit=1&EnableImageTypes=Primary%2CBackdrop%2CThumb&StartIndex=0&Limit=100. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.125 Safari/537.36

But the searching for new subtitles takes only 2-3 second, and no new subtitles are downloaded.

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Hi,

Have you configured the Open Subtitles plugin with your account info from their website?

Can you post pics of one of your libraries that you want subtitle support for? I'm referring to the config screen in the admin section when you click on Library menu then select a library to edit.

Thanks

 

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norbo80
13 minutes ago, cayars said:

Hi,

Have you configured the Open Subtitles plugin with your account info from their website?

Can you post pics of one of your libraries that you want subtitle support for? I'm referring to the config screen in the admin section when you click on Library menu then select a library to edit.

Thanks

 

Sure, thank you.

 

The  plugin is configured, creedentials are correct.

2020-08-16 19_01_03-Library.png

2020-08-16 19_00_49-Library.png

2020-08-16 19_00_30-Library.png

2020-08-16 19_00_14-Library.png

2020-08-16 19_00_02-Library.png

2020-08-16 18_59_51-Library.png

2020-08-16 18_59_38-Library.png

2020-08-16 18_59_24-Library.png

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Thank you.

I'm wondering if somehow it's getting confused by the difference in languages where Poland is set for metadata but subtitles set for English.  Could you try setting these to be the same "Engish" then also again "Poland" to see if subs downloading works?

Then try a manual download or two with each language combination.

Could you upload the log file after trying this test?

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norbo80
2020-08-16 19:26:05.999 Info HttpServer: HTTP GET http://192.168.1.5:8096/emby/Users/f4365e92c3654ab993468bb9ddcb9ac9/Views?IncludeHidden=true. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.125 Safari/537.36
2020-08-16 19:26:06.055 Info HttpServer: HTTP Response 200 to 192.168.1.10. Time: 56ms. http://192.168.1.5:8096/emby/Users/f4365e92c3654ab993468bb9ddcb9ac9/Views?IncludeHidden=true
2020-08-16 19:26:06.055 Info HttpServer: HTTP POST http://192.168.1.5:8096/emby/Users/f4365e92c3654ab993468bb9ddcb9ac9/Configuration. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.125 Safari/537.36
2020-08-16 19:26:06.059 Info HttpServer: HTTP Response 204 to 192.168.1.10. Time: 4ms. http://192.168.1.5:8096/emby/Users/f4365e92c3654ab993468bb9ddcb9ac9/Configuration
2020-08-16 19:26:06.509 Info HttpServer: HTTP GET http://localhost:8096/emby/ScheduledTasks?IsEnabled=true. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:76.0) Gecko/20100101 Firefox/76.0
2020-08-16 19:26:06.515 Info HttpServer: HTTP Response 200 to 127.0.0.1. Time: 6ms. http://localhost:8096/emby/ScheduledTasks?IsEnabled=true
2020-08-16 19:26:07.513 Info HttpServer: HTTP GET http://localhost:8096/emby/ScheduledTasks?IsEnabled=true. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:76.0) Gecko/20100101 Firefox/76.0
2020-08-16 19:26:07.524 Info HttpServer: HTTP Response 200 to 127.0.0.1. Time: 10ms. http://localhost:8096/emby/ScheduledTasks?IsEnabled=true
2020-08-16 19:26:08.511 Info HttpServer: HTTP GET http://localhost:8096/emby/ScheduledTasks?IsEnabled=true. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:76.0) Gecko/20100101 Firefox/76.0
2020-08-16 19:26:08.517 Info HttpServer: HTTP Response 200 to 127.0.0.1. Time: 7ms. http://localhost:8096/emby/ScheduledTasks?IsEnabled=true
2020-08-16 19:26:09.516 Info HttpServer: HTTP GET http://localhost:8096/emby/ScheduledTasks?IsEnabled=true. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:76.0) Gecko/20100101 Firefox/76.0
2020-08-16 19:26:09.533 Info HttpServer: HTTP Response 200 to 127.0.0.1. Time: 18ms. http://localhost:8096/emby/ScheduledTasks?IsEnabled=true
2020-08-16 19:26:10.873 Info HttpServer: HTTP GET http://localhost:8096/emby/ScheduledTasks?IsEnabled=true. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:76.0) Gecko/20100101 Firefox/76.0
2020-08-16 19:26:10.882 Info HttpServer: HTTP Response 200 to 127.0.0.1. Time: 9ms. http://localhost:8096/emby/ScheduledTasks?IsEnabled=true
2020-08-16 19:26:12.496 Info HttpServer: HTTP GET http://localhost:8096/emby/ScheduledTasks?IsEnabled=true. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:76.0) Gecko/20100101 Firefox/76.0
2020-08-16 19:26:12.501 Info HttpServer: HTTP Response 200 to 127.0.0.1. Time: 5ms. http://localhost:8096/emby/ScheduledTasks?IsEnabled=true
2020-08-16 19:26:13.501 Info HttpServer: HTTP GET http://localhost:8096/emby/ScheduledTasks?IsEnabled=true. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:76.0) Gecko/20100101 Firefox/76.0
2020-08-16 19:26:13.507 Info HttpServer: HTTP Response 200 to 127.0.0.1. Time: 5ms. http://localhost:8096/emby/ScheduledTasks?IsEnabled=true
2020-08-16 19:26:13.699 Info HttpServer: HTTP GET http://192.168.1.5:8096/emby/Users/f4365e92c3654ab993468bb9ddcb9ac9. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.125 Safari/537.36
2020-08-16 19:26:13.701 Info HttpServer: HTTP Response 200 to 192.168.1.10. Time: 2ms. http://192.168.1.5:8096/emby/Users/f4365e92c3654ab993468bb9ddcb9ac9
2020-08-16 19:26:13.720 Info HttpServer: HTTP GET http://192.168.1.5:8096/emby/DisplayPreferences/usersettings?userId=f4365e92c3654ab993468bb9ddcb9ac9&client=emby. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.125 Safari/537.36
2020-08-16 19:26:13.721 Info HttpServer: HTTP Response 200 to 192.168.1.10. Time: 1ms. http://192.168.1.5:8096/emby/DisplayPreferences/usersettings?userId=f4365e92c3654ab993468bb9ddcb9ac9&client=emby
2020-08-16 19:26:13.723 Info HttpServer: HTTP GET http://192.168.1.5:8096/emby/System/Configuration. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.125 Safari/537.36
2020-08-16 19:26:13.723 Info HttpServer: HTTP Response 200 to 192.168.1.10. Time: 0ms. http://192.168.1.5:8096/emby/System/Configuration
2020-08-16 19:26:13.744 Info HttpServer: HTTP GET http://192.168.1.5:8096/emby/System/Logs?SortBy=IsFolder%2CSortName&SortOrder=Ascending&Fields=BasicSyncInfo&ImageTypeLimit=1&EnableImageTypes=Primary%2CBackdrop%2CThumb&StartIndex=0. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.125 Safari/537.36
2020-08-16 19:26:13.745 Info HttpServer: HTTP Response 200 to 192.168.1.10. Time: 1ms. http://192.168.1.5:8096/emby/System/Logs?SortBy=IsFolder%2CSortName&SortOrder=Ascending&Fields=BasicSyncInfo&ImageTypeLimit=1&EnableImageTypes=Primary%2CBackdrop%2CThumb&StartIndex=0
2020-08-16 19:26:13.770 Info HttpServer: HTTP POST http://192.168.1.5:8096/emby/Users/f4365e92c3654ab993468bb9ddcb9ac9/Configuration. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.125 Safari/537.36
2020-08-16 19:26:13.773 Info HttpServer: HTTP Response 204 to 192.168.1.10. Time: 3ms. http://192.168.1.5:8096/emby/Users/f4365e92c3654ab993468bb9ddcb9ac9/Configuration
2020-08-16 19:26:13.821 Info HttpServer: HTTP POST http://192.168.1.5:8096/emby/DisplayPreferences/usersettings?userId=f4365e92c3654ab993468bb9ddcb9ac9&client=emby. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.125 Safari/537.36
2020-08-16 19:26:13.834 Info HttpServer: HTTP Response 204 to 192.168.1.10. Time: 13ms. http://192.168.1.5:8096/emby/DisplayPreferences/usersettings?userId=f4365e92c3654ab993468bb9ddcb9ac9&client=emby
2020-08-16 19:26:15.513 Info HttpServer: HTTP GET http://localhost:8096/emby/ScheduledTasks?IsEnabled=true. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:76.0) Gecko/20100101 Firefox/76.0
2020-08-16 19:26:15.519 Info HttpServer: HTTP Response 200 to 127.0.0.1. Time: 6ms. http://localhost:8096/emby/ScheduledTasks?IsEnabled=true
2020-08-16 19:26:16.513 Info HttpServer: HTTP GET http://localhost:8096/emby/ScheduledTasks?IsEnabled=true. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:76.0) Gecko/20100101 Firefox/76.0
2020-08-16 19:26:16.517 Info HttpServer: HTTP Response 200 to 127.0.0.1. Time: 5ms. http://localhost:8096/emby/ScheduledTasks?IsEnabled=true
2020-08-16 19:26:17.513 Info HttpServer: HTTP GET http://localhost:8096/emby/ScheduledTasks?IsEnabled=true. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:76.0) Gecko/20100101 Firefox/76.0
2020-08-16 19:26:17.517 Info HttpServer: HTTP Response 200 to 127.0.0.1. Time: 4ms. http://localhost:8096/emby/ScheduledTasks?IsEnabled=true
2020-08-16 19:26:18.092 Info HttpServer: HTTP GET http://192.168.1.5:8096/emby/Users/f4365e92c3654ab993468bb9ddcb9ac9. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.125 Safari/537.36
2020-08-16 19:26:18.094 Info HttpServer: HTTP Response 200 to 192.168.1.10. Time: 2ms. http://192.168.1.5:8096/emby/Users/f4365e92c3654ab993468bb9ddcb9ac9
2020-08-16 19:26:18.121 Info HttpServer: HTTP GET http://192.168.1.5:8096/emby/System/Logs/embyserver.txt/Lines?SortBy=IsFolder%2CSortName&SortOrder=Ascending&Fields=BasicSyncInfo%2CProductionYear%2CStatus%2CEndDate&ImageTypeLimit=1&EnableImageTypes=Primary%2CBackdrop%2CThumb&StartIndex=0&Limit=100. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.125 Safari/537.36

Thank you. Still not working. How may I search subtitles manually?

Edited by norbo80
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I'm not seeing anything in the logs.

I'd be happy to do a TeamViewer session with you to take a look and see if I notice something.  If you want to do this download TeamViewer form www.teamviewer.com, install it then send me a PM with the UserID and one-time use password you get on launch.

Carlo

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norbo80

Thank you. After  I unchecked "require a hash match"  I was able to download subtitles. Thank you very much for your support. 

I assume that my original problem was due the NapiSub plugin + require hash match. For debug the problem with NapiSub should I ask plugin developer or may I ask here for the support? 

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