Provide more clear description that user MUST configure Open Subtitles to download subs

[keat 1]

Currently help messages are not stating clearly that Open Subtitles login/password must be set in order to download subtitles. While this is obviously out of Emby's scope, "Open Subtitles" name doesn't imply that registration is necessary, so for some time i thought there are no subtitles i'm looking for rather than there are additional steps to complete.

[Carlo 4330]

Hello keat,

It's covered in the knowledge base article for Open Subtitles https://support.emby.media/support/solutions/articles/44001160043-open-subtitles

In the catalog it could use something like this:

Edited August 12, 2020 by cayars

[Luke 37049]

This is already there. Are you saying this isn't enough?

 

[Carlo 4330]

Wouldn't hurt to be in both places.  Best thing would be to not allow the user to enable Open Subtitles if there isn't a username present.

[keat 1]

On 16/08/2020 at 17:23, Luke said:

This is already there. Are you saying this isn't enough?

 

Sorry for late answer. It is in the settings, but user obviously tries to download subtitles for particular media first, and then gets empty search response with "you may need to configure open subtitles". Best thing to do would be explicitly tell user what's wrong, "Found subtitle A at site.org, subtitle B at data.xyz, could not run search in open subtitles due to missing user info, please revise your settings"