MAX92 59 Posted August 4, 2020 Share Posted August 4, 2020 Hello everybody @ebr @AdrianW, Where can I find the "Emby for WMC Configurator". I want to change the player to an external player. Indeed I change my server from PC to Synology. Now video freeze on WMC after 2 seconds. It's always buffering. Although, videos work fine in WMC. Thanks for your help. Link to comment Share on other sites More sharing options...
ebr 14903 Posted August 4, 2020 Share Posted August 4, 2020 Hi. There should be a shortcut to it in Windows on the machine where EMC was installed. However, I doubt an external player is the proper solution to your problem. My bet is that your EMC machine can no longer directly access the media files so it is transcoding and the NAS isn't fast enough to do that. Link to comment Share on other sites More sharing options...
MAX92 59 Posted August 4, 2020 Author Share Posted August 4, 2020 If I am on Chrome or WMC (not EMBY) or my LG TV, the video works fine. Link to comment Share on other sites More sharing options...
ebr 14903 Posted August 4, 2020 Share Posted August 4, 2020 Neither of those would negate my suspicion for what this problem is. An EMC log when you play something would tell us. Link to comment Share on other sites More sharing options...
MAX92 59 Posted August 4, 2020 Author Share Posted August 4, 2020 (edited) Ok I will send you this in few hours. Thanks Edited August 4, 2020 by MAX92 Link to comment Share on other sites More sharing options...
MAX92 59 Posted August 4, 2020 Author Share Posted August 4, 2020 embyserver.txtffmpeg-transcode-65a6e042-c511-433f-b98a-43c8666e137b_1.txt Here they are. Thanks a lot. Actually I think there is a problem. 2020-08-04 17:52:18.059 Error HttpServer: Error processing request *** Error Report *** Version: 4.4.3.0 Command line: /var/packages/EmbyServer/target/server/EmbyServer.exe -package synology -programdata /var/packages/EmbyServer/target/var -ffmpeg /var/packages/EmbyServer/target/ffmpeg/bin/ffmpeg -ffprobe /var/packages/EmbyServer/target/ffmpeg/bin/ffprobe -ffdetect /var/packages/EmbyServer/target/ffmpeg/bin/ffdetect -restartexitcode 121 Operating system: Unix 4.4.59.0 64-Bit OS: True 64-Bit Process: True User Interactive: False Mono: 6.8.0.105 (tarball Sun Mar 29 12:50:10 UTC 2020) Runtime: file:///volume1/@appstore/EmbyServer/3rdparty/mono/6.8.0.105/lib/mono/4.5/mscorlib.dll System.Environment.Version: 4.0.30319.42000 Processor count: 4 Program data path: /var/packages/EmbyServer/target/var Application directory: /volume1/@appstore/EmbyServer/releases/4.4.3.0 System.NullReferenceException: System.NullReferenceException: Object reference not set to an instance of an object at Emby.Server.Implementations.Dto.DtoService.AttachPeople (MediaBrowser.Model.Dto.BaseItemDto dto, MediaBrowser.Controller.Entities.BaseItem item, MediaBrowser.Controller.Dto.DtoOptions options) [0x00014] in <4b2b35e458474e708c04b3533f59ad82>:0 at Emby.Server.Implementations.Dto.DtoService.GetBaseItemDtoInternal (MediaBrowser.Controller.Entities.BaseItem item, MediaBrowser.Controller.Dto.DtoOptions options, MediaBrowser.Controller.Entities.User user) [0x0002e] in <4b2b35e458474e708c04b3533f59ad82>:0 at Emby.Server.Implementations.Dto.DtoService.GetBaseItemDto (MediaBrowser.Controller.Entities.BaseItem item, MediaBrowser.Controller.Dto.DtoOptions options, MediaBrowser.Controller.Entities.User user) [0x00000] in <4b2b35e458474e708c04b3533f59ad82>:0 at MediaBrowser.Api.UserLibrary.UserLibraryService.Get (MediaBrowser.Api.UserLibrary.GetItem request) [0x000f7] in <412630a1177c491e9d64fd85eb0a625f>:0 at Emby.Server.Implementations.Services.ServiceController.GetTaskResult (System.Threading.Tasks.Task task) [0x00081] in <4b2b35e458474e708c04b3533f59ad82>:0 at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync (Emby.Server.Implementations.HttpServer.HttpListenerHost appHost, MediaBrowser.Model.Services.IRequest httpReq, MediaBrowser.Model.Services.IResponse httpRes, Emby.Server.Implementations.Services.RestPath restPath, System.String responseContentType, System.Threading.CancellationToken cancellationToken) [0x001da] in <4b2b35e458474e708c04b3533f59ad82>:0 at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler (MediaBrowser.Model.Services.IRequest httpReq, System.ReadOnlyMemory`1[T] urlString, System.ReadOnlyMemory`1[T] localPath, System.Threading.CancellationToken cancellationToken) [0x00b52] in <4b2b35e458474e708c04b3533f59ad82>:0 Source: mscorlib TargetSite: Void Throw() Link to comment Share on other sites More sharing options...
MAX92 59 Posted August 4, 2020 Author Share Posted August 4, 2020 (edited) A problem with "/var/packages/EmbyServer/target/ffmpeg/bin" ? Edited August 4, 2020 by MAX92 Link to comment Share on other sites More sharing options...
ebr 14903 Posted August 5, 2020 Share Posted August 5, 2020 Hi. I need to see the Emby for Media Center log. That would be on the client machine. Link to comment Share on other sites More sharing options...
MAX92 59 Posted August 5, 2020 Author Share Posted August 5, 2020 Where can I find the Emby For Media Center log ? Link to comment Share on other sites More sharing options...
MAX92 59 Posted August 5, 2020 Author Share Posted August 5, 2020 here we are. It is in C:\ProgramData\MediaBrowser-Classic\Logs I hope you will find something. MBClassic-5820200d00c1ae8a124b589fb898f3109d5ef9.log Link to comment Share on other sites More sharing options...
ebr 14903 Posted August 5, 2020 Share Posted August 5, 2020 My suspicion was correct: 2020-08-05 16:35:10.3425,Warning,,Unable to directly access /volume1/video/Séries animés/Captain Tsubasa (2018)/Saison 1/Captain Tsubasa (2018) - S1E13 - Le Tournoi national !.mkv. Link to comment Share on other sites More sharing options...
MAX92 59 Posted August 5, 2020 Author Share Posted August 5, 2020 That meens the NAS has to transcode and so it takes a lot of ressources. How can I do to change this ? Why it works perfectly on my TV or o Browser ? Thanks a lot Link to comment Share on other sites More sharing options...
MAX92 59 Posted August 5, 2020 Author Share Posted August 5, 2020 I found it, I put the network share directory in the option. Excellent it works fine. But I continue to not understand why it works perfectly on my TV or my Browser ? Link to comment Share on other sites More sharing options...
ebr 14903 Posted August 6, 2020 Share Posted August 6, 2020 10 hours ago, MAX92 said: But I continue to not understand why it works perfectly on my TV or my Browser ? Because both of those apps probably are able to direct stream or direct play the content via the server. EMC was created several years ago to fill a gap during our early development and it doesn't have all of the intelligence for streaming that our other apps do. Basically, it is expected that the app will be able to directly access your file system - if it can't it does a full transcode. Link to comment Share on other sites More sharing options...
MAX92 59 Posted August 6, 2020 Author Share Posted August 6, 2020 Thanks a lot, have an excellent day Link to comment Share on other sites More sharing options...
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