djsix2 1 Posted July 9, 2020 Share Posted July 9, 2020 How do i fix this error message? The operation can’t be completed because you don’t have permission to access some of the items Link to comment Share on other sites More sharing options...
Luke 37023 Posted July 10, 2020 Share Posted July 10, 2020 Hi there, what are you trying to delete? Link to comment Share on other sites More sharing options...
djsix2 1 Posted July 10, 2020 Author Share Posted July 10, 2020 When I try to delete a folder that has JPEG or any type of theme music it will not delete the folder I get the error message in the screenshot. Link to comment Share on other sites More sharing options...
djsix2 1 Posted July 14, 2020 Author Share Posted July 14, 2020 Do you have an answer for me? Link to comment Share on other sites More sharing options...
Luke 37023 Posted July 14, 2020 Share Posted July 14, 2020 Hi, this is really a question about your Mac OS computer and not really an Emby question. As you can see from the error message, it looks like you don't have permission to delete the files. Link to comment Share on other sites More sharing options...
djsix2 1 Posted July 15, 2020 Author Share Posted July 15, 2020 (edited) It’s only files that have the theme files in it that I can’t delete it’s not the Mac Os Edited July 15, 2020 by djsix2 Link to comment Share on other sites More sharing options...
Luke 37023 Posted July 15, 2020 Share Posted July 15, 2020 @levander or @AZRichG may have some tips. Link to comment Share on other sites More sharing options...
djsix2 1 Posted July 15, 2020 Author Share Posted July 15, 2020 How do I find the tips? Link to comment Share on other sites More sharing options...
Carlo 4330 Posted July 17, 2020 Share Posted July 17, 2020 I'm not a MAC guy but the first couple of things I'd do is try to delete them outside of Emby and see if you can delete them. Do one movie. Next look to see what user account in the OS is running Emby Server. Try the same test as above logged into the OS as that user. Check permission of your media root folders, set correctly for the OS user running Emby and allow it to apply to all subfolders. Curious is fanart.jpg created by Emby or another program? Link to comment Share on other sites More sharing options...
djsix2 1 Posted July 17, 2020 Author Share Posted July 17, 2020 I never delete files inside of Emby. I’m trying to delete files off of my hard drive on my server. I only had this issue when I scheduled a task and added theme songs and theme backgrounds. Any folder that has a theme or background saved to it I cannot delete that folder now. I’m not sure about the fanart.jpg I think it’s comes from the theme plug-in I added which is causing my issues. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted July 17, 2020 Share Posted July 17, 2020 To me this says permissions aren't set correctly. Link to comment Share on other sites More sharing options...
djsix2 1 Posted July 17, 2020 Author Share Posted July 17, 2020 Yes but it works for everything else on my computer just not folders that have theme music so it’s a setting on the Emby app or plug-in that’s not allowing me to delete those files Link to comment Share on other sites More sharing options...
Carlo 4330 Posted July 17, 2020 Share Posted July 17, 2020 OK let's try something to learn more about this. Pick another movies that you would want to delete. Post what the permissions are for the movie file itself. What are the permissions for the fanart.jpg? Link to comment Share on other sites More sharing options...
djsix2 1 Posted July 22, 2020 Author Share Posted July 22, 2020 I full permission with fan art the only thing I can’t delete is any folders that have backdrops saved from Emby Link to comment Share on other sites More sharing options...
Carlo 4330 Posted July 22, 2020 Share Posted July 22, 2020 What username is running Emby? Link to comment Share on other sites More sharing options...
djsix2 1 Posted July 22, 2020 Author Share Posted July 22, 2020 djsix2 Link to comment Share on other sites More sharing options...
djsix2 1 Posted July 22, 2020 Author Share Posted July 22, 2020 Is there a place just in case that’s not correct? Link to comment Share on other sites More sharing options...
Carlo 4330 Posted July 22, 2020 Share Posted July 22, 2020 Try setting permissions for user djsix2 Link to comment Share on other sites More sharing options...
djsix2 1 Posted July 22, 2020 Author Share Posted July 22, 2020 On my Mac? Link to comment Share on other sites More sharing options...
Carlo 4330 Posted July 22, 2020 Share Posted July 22, 2020 Where ever your media is stored. Link to comment Share on other sites More sharing options...
SirGanty 0 Posted July 22, 2020 Share Posted July 22, 2020 (edited) The last few updates on macOS have been pretty brutal with regards to user security/permissions (in a positive way, with serious negative side effects for certain setups). If you are running catalina with the latest updates, I would 100% assume it's OS security related and nothing to do with emby per se. It looks like "DCMOVIES" is a network share based on the icon it's using, which adds another layer of blackbox into the mix... If you can connect to the DCMOVIES mount via terminal with an account with su privileges, you should be able to chmod/chown the files easily enough to enable "everyone" to delete them again, but that isn't a recommended approach and doesn't fix the underlying problem in your setup Edited July 22, 2020 by SirGanty Link to comment Share on other sites More sharing options...
djsix2 1 Posted July 23, 2020 Author Share Posted July 23, 2020 I’m actually running macOS High Sierra I can edit and delete everything. The only issue I’m having is when I run theme plug-in and it saves the backdrops folder inside of my movie folder, then I can’t delete the movie files. Somehow that backdrop folder is locking my files on my WD mycloud PR4100 Link to comment Share on other sites More sharing options...
Carlo 4330 Posted July 23, 2020 Share Posted July 23, 2020 Sure YOU can, but can the user account running Emby across the network? Link to comment Share on other sites More sharing options...
djsix2 1 Posted July 23, 2020 Author Share Posted July 23, 2020 Yes if I think I understand Link to comment Share on other sites More sharing options...
djsix2 1 Posted August 8, 2020 Author Share Posted August 8, 2020 Has anyone Come up with a solution I’ve tried everything and I can’t delete these backdrop folders the only thing I think I can do is delete everything off of my hard drive reformat it and then add everything back Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now