jriker1 16 Posted July 9, 2020 Share Posted July 9, 2020 I have been using Emby forever before it was Emby on XBox 360 devices. Obviously going out. All my content up until I purchased my Shield was created with WMV/WMA. Audio is generally WMA Pro 5.1 640 kb/s 48.0 kHZ 24 bit. Not sure this was always the case but I was able to play stereo WMA content but not 5.1. The video would play but the audio would not. I thought the shield could play this content natively and did but doesn't seem to be the case right now. Attached ffmpeg logs. Note server is Windows 2016 with 4.4.0.3. Thanks. JR ffmpeg-transcode-637f14da-59f6-49ee-ba8d-ef33001cfac6_1.txt Link to comment Share on other sites More sharing options...
FrostByte 5044 Posted July 9, 2020 Share Posted July 9, 2020 (edited) The Shield supports WMA/WMV, but Exoplayer which the ATV app uses to play media does not. I had all my music in WMA also and ATV converts it to 128 bit AAC. https://exoplayer.dev/supported-formats.html I was slightly bummed when I released I had 80K songs that transcode to 128 bits, but I'm slowly switching to mp3. Not sure I will get 100% switched over in my lifetime though I don't think I have any WMA 5.1 any more to test Edited July 9, 2020 by FrostByte Link to comment Share on other sites More sharing options...
jriker1 16 Posted July 9, 2020 Author Share Posted July 9, 2020 (edited) Thanks for the reply. I am considering all my current movies and shows legacy and do not plan to covert them. The amount of steps and tools I used to encode them so cleanly I would cry to redo like 900+ and that's just the movies not my TV series. Any idea why it doesn't play audio at all? Shouldn't the transcoding engine for better or worse deal with that? Edited July 9, 2020 by jriker1 Link to comment Share on other sites More sharing options...
Carlo 4330 Posted July 9, 2020 Share Posted July 9, 2020 Keep in mind Emby Server itself can convert these for you pretty easily using the convert media function which can work in batch mode. https://support.emby.media/support/solutions/articles/44001849018-convert-media Link to comment Share on other sites More sharing options...
FrostByte 5044 Posted July 9, 2020 Share Posted July 9, 2020 4 minutes ago, jriker1 said: Thanks for the reply. I am considering all my current movies and shows legacy and do not plan to covert them. The amount of steps and tools I used to encode them so cleanly I would cry to redo like 900+ and that's just the movies not my TV series. Any idea why it doesn't play audio at all? Shouldn't the transcoding engine for better or worse deal with that? Yes, @ebr might have to take a look at why it isn't converting correctly. Not a whole lot of people have WMV files with WMA 5.1 I'm guessing is why it was never dealt with before Link to comment Share on other sites More sharing options...
ebr 14905 Posted July 9, 2020 Share Posted July 9, 2020 30 minutes ago, FrostByte said: The Shield supports WMA/WMV, but Exoplayer which the ATV app uses to play media does not Exo supports what the device does and I don't believe the Shield supports WMA (not sure why it would as it is a legacy Windows format). However, these should transcode and play fine. I don't know if anyone has ever tested a WMV/WMA combination but the server is transcoding to h264/DD. Does your setup support DD? Link to comment Share on other sites More sharing options...
FrostByte 5044 Posted July 9, 2020 Share Posted July 9, 2020 1 minute ago, ebr said: Exo supports what the device does and I don't believe the Shield supports WMA (not sure why it would as it is a legacy Windows format). However, these should transcode and play fine. I don't know if anyone has ever tested a WMV/WMA combination but the server is transcoding to h264/DD. Does your setup support DD? According to the nVidia Shield page it supports WMA, WMA Lossless and WMA Pro, but Exoplayer does not. There is a ticket open on Exoplayer dev page to add WMA support, but it's at low priority I believe https://www.nvidia.com/en-us/shield/shield-tv/ Dolby Audio (Dolby Digital, Dolby Digital Plus, Dolby Atmos) DTS-X surround sound (pass-through) over HDMI High-resolution audio playback up to 24-bit/192 kHz over HDMI Audio support: AAC, AAC+, eAAC+, MP3, WAVE, AMR, OGG Vorbis, FLAC, PCM, WMA, WMA-Pro, WMA-Lossless, Digital Plus, Dolby Atmos, Dolby TrueHD (pass-through), DTS-X (pass-through), and DTS-HD (pass-through) 1 Link to comment Share on other sites More sharing options...
jriker1 16 Posted July 9, 2020 Author Share Posted July 9, 2020 (edited) 4 minutes ago, ebr said: Does your setup support DD? Yes, this is my lower end system as the room my system with the Denon receiver is being remodeled, but it's a Panasonic system. https://shop.panasonic.com/support-only/SC-BTT770.html According to the above it's supported. Edited July 9, 2020 by jriker1 Link to comment Share on other sites More sharing options...
FrostByte 5044 Posted July 9, 2020 Share Posted July 9, 2020 WMV support for the Shield , but not in Exoplayer AI-enhanced upscaling for 720p/1080p to 4K up to 30 FPS Up to 4K HDR playback at 60 FPS (H.265/HEVC) Up to 4K playback at 60 FPS (VP8, VP9, H.264, MPEG1/2) Up to 1080p playback at 60 FPS (H.263, MJPEG, MPEG4, WMV9/VC1) Format/Container support: Xvid/ DivX/ASF/AVI/MKV/MOV/M2TS/MPEG-TS/MP4/WEB-M Link to comment Share on other sites More sharing options...
jriker1 16 Posted July 9, 2020 Author Share Posted July 9, 2020 (edited) Expanding on FrostByte for the audio of the Shield: Dolby Audio (Dolby Digital, Dolby Digital Plus, Dolby Atmos)DTS-X surround sound (pass-through) over HDMIHigh-resolution audio playback up to 24-bit/192 kHz over HDMIAudio support: AAC, AAC+, eAAC+, MP3, WAVE, AMR, OGG Vorbis, FLAC, PCM, WMA, WMA-Pro, WMA-Lossless, Digital Plus, Dolby Atmos, Dolby TrueHD (pass-through), DTS-X (pass-through), and DTS-HD (pass-through) Edited July 9, 2020 by jriker1 Link to comment Share on other sites More sharing options...
ebr 14905 Posted July 9, 2020 Share Posted July 9, 2020 7 minutes ago, FrostByte said: WMV support for the Shield , but not in Exoplayer AI-enhanced upscaling for 720p/1080p to 4K up to 30 FPS Up to 4K HDR playback at 60 FPS (H.265/HEVC) Up to 4K playback at 60 FPS (VP8, VP9, H.264, MPEG1/2) Up to 1080p playback at 60 FPS (H.263, MJPEG, MPEG4, WMV9/VC1) Format/Container support: Xvid/ DivX/ASF/AVI/MKV/MOV/M2TS/MPEG-TS/MP4/WEB-M That specifically says WMV9 but we are also talking about both containers and codecs and then also combinations of those which may or may not impact the "support" reported in marketing blurbs... But, in any case, we are transcoding these items on the server so - at the Shield, it should be seeing H264/AC3. Jriker - if you set the app to downmix to stereo, does it work? Do items with actual DD audio tracks play properly? Link to comment Share on other sites More sharing options...
FrostByte 5044 Posted July 9, 2020 Share Posted July 9, 2020 8 minutes ago, ebr said: That specifically says WMV9 but we are also talking about both containers and codecs and then also combinations of those which may or may not impact the "support" reported in marketing blurbs... But, in any case, we are transcoding these items on the server so - at the Shield, it should be seeing H264/AC3. Jriker - if you set the app to downmix to stereo, does it work? Do items with actual DD audio tracks play properly? WMA and WMV are not supported in Exoplayer in any shape or form. There are open tickets on their dev page for those. https://exoplayer.dev/supported-formats.html If you can make my music not transcode to AAC 128 bit though I would welcome that Link to comment Share on other sites More sharing options...
ebr 14905 Posted July 9, 2020 Share Posted July 9, 2020 4 minutes ago, FrostByte said: If you can make my music not transcode to AAC 128 bit though I would welcome that What happens if you set the app to "Downmix to stereo" and play one of these audio files? Link to comment Share on other sites More sharing options...
FrostByte 5044 Posted July 9, 2020 Share Posted July 9, 2020 5 minutes ago, ebr said: What happens if you set the app to "Downmix to stereo" and play one of these audio files? My WMA files are already 2.0, but I tried setting "downmix to stereo" and it still converts to AAC 2.0 128 bit Link to comment Share on other sites More sharing options...
Luke 37028 Posted July 9, 2020 Share Posted July 9, 2020 Can we please look at an example? Please attach the information requested in how to report a media playback issue: Thanks. Link to comment Share on other sites More sharing options...
FrostByte 5044 Posted July 9, 2020 Share Posted July 9, 2020 (edited) Have you tried using VLC as an external player @jriker1 ? I believe it supports WMV. I know it supports all formats of WMA on the Shield If you haven't yet maybe send an in app log to ebr after play some WMV / WMA 5.1 that doesn't have sound Edited July 9, 2020 by FrostByte Link to comment Share on other sites More sharing options...
jriker1 16 Posted July 9, 2020 Author Share Posted July 9, 2020 Couple things and thanks for the input: The app log is that different than the ffmpeg log I sent above? I will see how to cut a piece of a WMV to send as they are all like 6 - 8GB With VLC is that to test or as a solution? Don't think having people open VLC and manually route to a network share and scroll thru and get the file would be very family friendly. :) Thanks. JR Link to comment Share on other sites More sharing options...
ebr 14905 Posted July 9, 2020 Share Posted July 9, 2020 I'm sure these items will need to transcode to play properly in Exo (there is just no way Google has addressed these formats) but, again, the transcode to AC3 should be working if your system can support that. So, these questions are important: 2 hours ago, ebr said: Jriker - if you set the app to downmix to stereo, does it work? Do items with actual DD audio tracks play properly? Luke - we already have an example (first post). Link to comment Share on other sites More sharing options...
FrostByte 5044 Posted July 9, 2020 Share Posted July 9, 2020 (edited) 2 hours ago, jriker1 said: Couple things and thanks for the input: The app log is that different than the ffmpeg log I sent above? I will see how to cut a piece of a WMV to send as they are all like 6 - 8GB With VLC is that to test or as a solution? Don't think having people open VLC and manually route to a network share and scroll thru and get the file would be very family friendly. Thanks. JR VLC was more just as a test just because I was curious to see if it worked and if the Shield could play your WMV (there are several versions of WMV other than just 9). I know VLC works for playing WMA music on the Shield because I've tested that. You're right a permanent solution where the app automatically converted is the solution. You would need to install VLC and then go into the Emby app in the settings and say to use external player. Then put it back when done. That is if you wish to do that, up to you. The app logs are done by going into the app settings and turning on debug (it's there somewhere). Then reproduce your no sound issue, then click on your user at the very top of the screen and there should now be a "send logs" option. If ebr needs them Edited July 9, 2020 by FrostByte Link to comment Share on other sites More sharing options...
ebr 14905 Posted July 9, 2020 Share Posted July 9, 2020 15 minutes ago, FrostByte said: VLC was more just as a test just because I was curious to see if it worked and if the Shield could play your WMV I imagine VLC could play it because it has ffmpeg inside of it but that isn't a test that "The Shield" can play something as many of these players use ffmpeg to convert things the native device cannot handle (just like we do on the server). At this point I'm not worried about the WMV/WMA as the system is handling that properly. I need to find out why the conversion to DD is producing no sound for him. Link to comment Share on other sites More sharing options...
jriker1 16 Posted July 10, 2020 Author Share Posted July 10, 2020 OK I'm getting to this slowly. Have some family challenges with timely troubleshooting this I won't get into. Here's a clip from the video https://www.dropbox.com/s/87zqq7e1vm5b8mt/out.wmv?dl=0 Tweaking my audio to stereo only and trying with VLC are next but sounds like the VLC test won't prove valuable from what I'm hearing. Will also enable debug logging if that helps. JR Link to comment Share on other sites More sharing options...
FrostByte 5044 Posted July 10, 2020 Share Posted July 10, 2020 I just played your test video on my Shield and got sound. Looks like it converted audio to AC3 5.1 . Do you have all your transcoding options turned on at the server? Link to comment Share on other sites More sharing options...
FrostByte 5044 Posted July 10, 2020 Share Posted July 10, 2020 As a test I also used VLC as an external player and according to VLC audio was being passed through. Whether or not that proves anything I don't know. I do know it started instantly where as with Exoplayer it took a second or two while it waited for Emby server to start transcoding audio and video. Got to believe though that when nVidia says the Shield supports WMA and WMV9 that VLC wouldn't need to transcode this file for that reason. Oh, I also thought the video looked a whole lot better using VLC as an external player. It doesn't look transcoded at all However, I do believe Emby is working correctly (at least for me it is) and transcoding and converting audio to AC3 5.1 using Exoplayer as media player Video ID : 2 Format : VC-1 Format profile : Main Codec ID : WMV3 Codec ID/Info : Windows Media Video 9 Codec ID/Hint : WMV3 Description of the codec : VC-1 - VC-1 Simple/Main Profile Duration : 2 min 2 s Bit rate : 5 400 kb/s Width : 1 280 pixels Height : 528 pixels Display aspect ratio : 2.40:1 Frame rate : 23.976 FPS Color space : YUV Chroma subsampling : 4:2:0 Bit depth : 8 bits Scan type : Progressive Compression mode : Lossy Bits/(Pixel*Frame) : 0.333 Stream size : 78.9 MiB Language : English (United States) Duration_Source : General_Duration Audio ID : 1 Format : WMA Format profile : Pro Codec ID : 162 Codec ID/Info : Windows Media Audio Description of the codec : Windows Media Audio 10 Professional - 640 kbps, 48 kHz, 5.1 channel 24 bit 1-pass CBR Duration : 2 min 2 s Bit rate mode : Constant Bit rate : 640 kb/s Channel(s) : 6 channels Sampling rate : 48.0 kHz Bit depth : 24 bits Stream size : 9.35 MiB (12%) Language : English (United States) Duration_Source : General_Duration Link to comment Share on other sites More sharing options...
FrostByte 5044 Posted July 10, 2020 Share Posted July 10, 2020 1 hour ago, jriker1 said: Tweaking my audio to stereo only and trying with VLC are next but sounds like the VLC test won't prove valuable from what I'm hearing. Will also enable debug logging if that helps. JR You may change your mind after looking at the video using VLC vs Exoplayer Link to comment Share on other sites More sharing options...
ebr 14905 Posted July 10, 2020 Share Posted July 10, 2020 What about other content that has actual DD tracks? Do you have any of those? That is the key here... Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now