Nisten 15 Posted June 23, 2020 Share Posted June 23, 2020 On two roku devices, video playback intermittently skips ahead a few seconds. Its a relatively new issue that I've been able to reproduce with HW transcoding on & off. Let me know what else is needed ffmpeg-transcode-965e444a-89ff-405c-a223-5b5bc4b73d0b_1.txt ffmpeg-transcode-e9c106cd-b139-4a19-9a97-451d0a39fc14_1.txt ffmpeg-transcode-6f2618a8-0b93-42f3-92c5-1cd93bf18534_1.txt Link to comment Share on other sites More sharing options...
ebr 14903 Posted June 25, 2020 Share Posted June 25, 2020 Hi. Does this happen on all videos or just some? If you disable throttling on the server, does it still happen? Link to comment Share on other sites More sharing options...
Nisten 15 Posted June 26, 2020 Author Share Posted June 26, 2020 Just some, I just finished playing a video that did not skip with HW transcoding off so i'll turn it back on and then disable throttling if i encounter it again, for testing Link to comment Share on other sites More sharing options...
Luke 37008 Posted June 26, 2020 Share Posted June 26, 2020 When it happens, does it happen consistently in the same way for a particular video? Link to comment Share on other sites More sharing options...
Nisten 15 Posted June 29, 2020 Author Share Posted June 29, 2020 Yes (its random & intermittent but if it happens on a video I'm playing, it happens more than once for the same file), It happened yesterday and I closed out of the player, disabled throttling, restarted playback and the remainder of the video played without a hitch. It doesn't seem to happen on every single video but it happens on enough videos that's its noticeable Link to comment Share on other sites More sharing options...
Nisten 15 Posted June 29, 2020 Author Share Posted June 29, 2020 Based on I when i first noticed this issue happening, and that i haven't had to report any roku playback issue for over a year - My estimated guess is that this coincides with the 4.0 app release and that I've converted a vast majority of MKV files to HEVC. I have some original mp4/h.264 videos that so far appear unaffected by this issue Link to comment Share on other sites More sharing options...
ebr 14903 Posted June 29, 2020 Share Posted June 29, 2020 Possibly also coincides with your device updating to Roku firmware 9.3 as we have a similar issue that appears related to that. Link to comment Share on other sites More sharing options...
ThePaladinTech 22 Posted July 11, 2020 Share Posted July 11, 2020 I am seeing this as well, and sometimes I get a “too many errors” message Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Luke 37008 Posted July 11, 2020 Share Posted July 11, 2020 9 hours ago, ThePaladinTech said: I am seeing this as well, and sometimes I get a “too many errors” message Sent from my iPhone using Tapatalk Hi there @ThePaladinTech can we please look at an example? Link to comment Share on other sites More sharing options...
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