justermin 3 Posted June 4, 2020 Share Posted June 4, 2020 @@cayars Hi, I'm assuming there was an update recently as my son told me today that he cannot watch any shows or movies via my Emby server, it just flashes a still image and errors. I checked the Dashboard which showed that he and another user had logged in and out within a few seconds. When I tried to check his user account I realised that all Users were missing! I tried to add him again but the server just hangs and does nothing. I have restarted Emby several times and restarted the physical server but no solution. Server has been running for several months with same users without any issues and I have not logged on to Emby or changed any administrative settings for months. Server is running 4.4.3.0 and is following spec: Dell Poweredge R610 Dual Xeon processors X5670 2.93ghz Windows 10 Pro 64 (legit) 64gb ram 240gb SSD 4 smaller SATA drives All media on 4 other servers in same rack. I use Firefox for administration Link to comment Share on other sites More sharing options...
Carlo 4328 Posted June 4, 2020 Share Posted June 4, 2020 That's the current version but you probably have been running this for a bit already. It sounds like your system has issues in general. I take it you know your way around the systems pretty good based on the setup. Can you run check disk on the system drive and Emby drive if different? Link to comment Share on other sites More sharing options...
Happy2Play 8144 Posted June 4, 2020 Share Posted June 4, 2020 Can you post a server log. Also have you tried a different browser as there have been a lot of reports specific to FireFox recently. 1 Link to comment Share on other sites More sharing options...
justermin 3 Posted June 5, 2020 Author Share Posted June 5, 2020 Can you post a server log. Also have you tried a different browser as there have been a lot of reports specific to FireFox recently. Does this help, or do you need full log? This error message seems to be repeated on the log. Also i just tried IE browser and all I get on that is a black screen with Emby logo, maybe because I never use IE it may need updates/plugins etc. *** Error Report *** Version: 4.4.3.0 Command line: C:\Users\juste\AppData\Roaming\Emby-Server\system\EmbyServer.dll -noautorunwebapp Operating system: Microsoft Windows NT 6.2.9200.0 64-Bit OS: True 64-Bit Process: True User Interactive: True Runtime: file:///C:/Users/juste/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll System.Environment.Version: 3.1.4 Processor count: 24 Program data path: C:\Users\juste\AppData\Roaming\Emby-Server\programdata Application directory: C:\Users\juste\AppData\Roaming\Emby-Server\system System.ArgumentException: System.ArgumentException: cidr at System.Net.IPNetwork.InternalParse(Boolean tryParse, ReadOnlySpan`1 ipaddress, Byte cidr, IPNetwork& ipnetwork) at System.Net.IPNetwork.InternalParse(Boolean tryParse, ReadOnlySpan`1 network, IPNetwork& ipnetwork) at Emby.Server.Implementations.Networking.NetworkManager.IsAddressInSubnets(IPAddress address, ReadOnlySpan`1 addressString, String[] subnets) at Emby.Server.Implementations.Networking.NetworkManager.IsInLocalNetworkInternal(IPAddress address, ReadOnlyMemory`1 endpoint, Boolean resolveHost, CancellationToken cancellationToken) at Emby.Server.Implementations.HttpServer.BaseRequest.IsInLocalNetwork(CancellationToken cancellationToken) at MediaBrowser.Api.UserService.Get(GetUser request) at Emby.Server.Implementations.Services.ServiceController.GetTaskResult(Task task) at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost appHost, IRequest httpReq, IResponse httpRes, RestPath restPath, String responseContentType, CancellationToken cancellationToken) at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(IRequest httpReq, ReadOnlyMemory`1 urlString, ReadOnlyMemory`1 localPath, CancellationToken cancellationToken) Source: Emby.Server.Implementations TargetSite: Void InternalParse(Boolean, System.ReadOnlySpan`1[system.Char], Byte, System.Net.IPNetwork ByRef) Link to comment Share on other sites More sharing options...
Solution justermin 3 Posted June 5, 2020 Author Solution Share Posted June 5, 2020 Issue solved just after i posted the above.... I noticed this as I posted it "at Emby.Server.Implementations.Networking.NetworkManager.IsInLocalNetworkInternal(IPAddress address, ReadOnlyMemory`1 endpoint, Boolean resolveHost, CancellationToken cancellationToken)" and realized that a while ago I added my local ip range to the LAN Network in Networks section. I removed it and bingo all works again. Stupid mistake by me. Thanks for offering help though guys. 3 Link to comment Share on other sites More sharing options...
Happy2Play 8144 Posted June 5, 2020 Share Posted June 5, 2020 (edited) Does this help, or do you need full log? This error message seems to be repeated on the log. Also i just tried IE browser and all I get on that is a black screen with Emby logo, maybe because I never use IE it may need updates/plugins etc. *** Error Report *** Version: 4.4.3.0 Command line: C:\Users\juste\AppData\Roaming\Emby-Server\system\EmbyServer.dll -noautorunwebapp Operating system: Microsoft Windows NT 6.2.9200.0 64-Bit OS: True 64-Bit Process: True User Interactive: True Runtime: file:///C:/Users/juste/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll System.Environment.Version: 3.1.4 Processor count: 24 Program data path: C:\Users\juste\AppData\Roaming\Emby-Server\programdata Application directory: C:\Users\juste\AppData\Roaming\Emby-Server\system System.ArgumentException: System.ArgumentException: cidr at System.Net.IPNetwork.InternalParse(Boolean tryParse, ReadOnlySpan`1 ipaddress, Byte cidr, IPNetwork& ipnetwork) at System.Net.IPNetwork.InternalParse(Boolean tryParse, ReadOnlySpan`1 network, IPNetwork& ipnetwork) at Emby.Server.Implementations.Networking.NetworkManager.IsAddressInSubnets(IPAddress address, ReadOnlySpan`1 addressString, String[] subnets) at Emby.Server.Implementations.Networking.NetworkManager.IsInLocalNetworkInternal(IPAddress address, ReadOnlyMemory`1 endpoint, Boolean resolveHost, CancellationToken cancellationToken) at Emby.Server.Implementations.HttpServer.BaseRequest.IsInLocalNetwork(CancellationToken cancellationToken) at MediaBrowser.Api.UserService.Get(GetUser request) at Emby.Server.Implementations.Services.ServiceController.GetTaskResult(Task task) at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost appHost, IRequest httpReq, IResponse httpRes, RestPath restPath, String responseContentType, CancellationToken cancellationToken) at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(IRequest httpReq, ReadOnlyMemory`1 urlString, ReadOnlyMemory`1 localPath, CancellationToken cancellationToken) Source: Emby.Server.Implementations TargetSite: Void InternalParse(Boolean, System.ReadOnlySpan`1[system.Char], Byte, System.Net.IPNetwork ByRef) IE is extremely dated and would/could have issues of its own. But to me this error looks like a misconfigured Emby Network setting. Posted at the same time. Edited June 5, 2020 by Happy2Play Link to comment Share on other sites More sharing options...
Carlo 4328 Posted June 5, 2020 Share Posted June 5, 2020 Nicely solved! Link to comment Share on other sites More sharing options...
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