nickgrill 5 Posted June 2, 2020 Share Posted June 2, 2020 I just built a new computer to do some video editing. I am running a Ryzen 7 3700X and the graphics card is a Radion RX 5500XT. I thought with this new hardware i would have no issues streaming 4K movies and videos i make but i am still having issues. Is there anything i am missing in my setup? Anything i can change? i was originally going to build a virtual server on this machine to run emby but with it running on the main computer and still not being smooth not sure that is going to help. Any help would be appreciated. Link to comment Share on other sites More sharing options...
Sammy 735 Posted June 2, 2020 Share Posted June 2, 2020 What do you mean by "I make"? If these are things you've filmed it may be the encoding settings. Either way, post your Server Logs and also take a look here on how to report a problem. Link to comment Share on other sites More sharing options...
nickgrill 5 Posted June 2, 2020 Author Share Posted June 2, 2020 What do you mean by "I make"? If these are things you've filmed it may be the encoding settings. Either way, post your Server Logs and also take a look here on how to report a problem. Yes, these are video's i filmed myself. The videos i filmed myself are very large files and rendered at a high bitrate but the 4K movies and not. They are in between 3.5 and 5GB. Link to comment Share on other sites More sharing options...
Sammy 735 Posted June 2, 2020 Share Posted June 2, 2020 Are you having issues with the 4k movies too? Please post the logs. Link to comment Share on other sites More sharing options...
nickgrill 5 Posted June 2, 2020 Author Share Posted June 2, 2020 Are you having issues with the 4k movies too? Please post the logs. yes, I will get the logs later Link to comment Share on other sites More sharing options...
nickgrill 5 Posted June 2, 2020 Author Share Posted June 2, 2020 (edited) here is my logs. embyserver.txt Edited June 2, 2020 by nickgrill Link to comment Share on other sites More sharing options...
Sammy 735 Posted June 2, 2020 Share Posted June 2, 2020 Do you have Premiere? Have you set the advanced transcoding settings? You probably need to post the transcode logs too if they exist. This seems to possibly be a transcoding issue. Link to comment Share on other sites More sharing options...
Sammy 735 Posted June 2, 2020 Share Posted June 2, 2020 Also, post the MediaInfo of the problem files. Link to comment Share on other sites More sharing options...
nickgrill 5 Posted June 2, 2020 Author Share Posted June 2, 2020 I do have Premiere. I did enable hardware transcoding but run into the same problem. I believe you are correct in it being a transcoding issue. The one file type i am playing is an .mkv and the other is an .mp4 Link to comment Share on other sites More sharing options...
Luke 37060 Posted June 3, 2020 Share Posted June 3, 2020 Can you please attach an ffmpeg log example? Thanks. Link to comment Share on other sites More sharing options...
nickgrill 5 Posted June 3, 2020 Author Share Posted June 3, 2020 Can you please attach an ffmpeg log example? Thanks. how do I do that? Link to comment Share on other sites More sharing options...
Sammy 735 Posted June 3, 2020 Share Posted June 3, 2020 What do you mean by "I make"? If these are things you've filmed it may be the encoding settings. Either way, post your Server Logs and also take a look here on how to report a problem. Instructions are in this link. Sent from my SM-G960U1 using Tapatalk Link to comment Share on other sites More sharing options...
nickgrill 5 Posted June 3, 2020 Author Share Posted June 3, 2020 Here are two log files. Let me know if you need any other ones. ffmpeg-transcode-78fb4be6-45b2-4da9-867f-296fb6b574b4_1.txt ffmpeg-transcode-efcc0fad-c785-41f0-8dde-c1e409ba4e85_1.txt Link to comment Share on other sites More sharing options...
ebr 14910 Posted June 3, 2020 Share Posted June 3, 2020 Is that item really 196Mb/s? You might consider authoring those at about half that at most... Link to comment Share on other sites More sharing options...
nickgrill 5 Posted June 3, 2020 Author Share Posted June 3, 2020 Is that item really 196Mb/s? You might consider authoring those at about half that at most... The one file might be but the Doctor Sleep movie shouldn't be. how can I set it to half that? Link to comment Share on other sites More sharing options...
Happy2Play 8281 Posted June 4, 2020 Share Posted June 4, 2020 The one file might be but the Doctor Sleep movie shouldn't be. how can I set it to half that? As for Doctor Sleep the original h265 bitrate is 35Mbps and is convertered to h264 at 70Mbps to try and mantain quality. The conversion happens do to the device not supporting h265. But streaming high bitrates usually has issues on all devices. If you set the bitrate to around 25Mbps do you still have issue? Most of the time high bitrate media will only play normally if it is Direct Played. As for your extremely high bitrate recording (196Mbps+) the same applies as Emby converts that 196Mbps h265 to 239Mbps h264. So only devices that can direct play the codecs will not have as many issues. 1 Link to comment Share on other sites More sharing options...
ebr 14910 Posted June 4, 2020 Share Posted June 4, 2020 The one file might be but the Doctor Sleep movie shouldn't be. how can I set it to half that? The example you gave looked like a home video you authored. Link to comment Share on other sites More sharing options...
nickgrill 5 Posted June 4, 2020 Author Share Posted June 4, 2020 As for Doctor Sleep the original h265 bitrate is 35Mbps and is convertered to h264 at 70Mbps to try and mantain quality. The conversion happens do to the device not supporting h265. But streaming high bitrates usually has issues on all devices. If you set the bitrate to around 25Mbps do you still have issue? Most of the time high bitrate media will only play normally if it is Direct Played. As for your extremely high bitrate recording (196Mbps+) the same applies as Emby converts that 196Mbps h265 to 239Mbps h264. So only devices that can direct play the codecs will not have as many issues. What should I set the bitrate to that will still keep the 4k quality? Link to comment Share on other sites More sharing options...
nickgrill 5 Posted June 4, 2020 Author Share Posted June 4, 2020 The example you gave looked like a home video you authored. yes, the one video is a video I made and the other is an actual movie. Link to comment Share on other sites More sharing options...
Sammy 735 Posted June 4, 2020 Share Posted June 4, 2020 As for Doctor Sleep the original h265 bitrate is 35Mbps and is convertered to h264 at 70Mbps to try and mantain quality. The conversion happens do to the device not supporting h265. But streaming high bitrates usually has issues on all devices. If you set the bitrate to around 25Mbps do you still have issue? Most of the time high bitrate media will only play normally if it is Direct Played. As for your extremely high bitrate recording (196Mbps+) the same applies as Emby converts that 196Mbps h265 to 239Mbps h264. So only devices that can direct play the codecs will not have as many issues. So does Emby always double the bit rate of HEVC for playback? Sent from my SM-G960U1 using Tapatalk Link to comment Share on other sites More sharing options...
pwhodges 1528 Posted June 4, 2020 Share Posted June 4, 2020 As a first approximation, that gives equivalent quality between h.264 and h.265. If there are no other constraints (such as bandwidth limits in either server or client), Emby tries to retain the quality in transcoding, so yes. Paul Link to comment Share on other sites More sharing options...
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