Lukey103 1 Posted June 1, 2020 Share Posted June 1, 2020 (edited) Evening all, I'm having trouble when I access my server remotely with an iphone. It starts fine and it after a short period of time it freezers for about 30 seconds before resuming. I have researched and tried to lower the quality but it still freezes when I am on the lowest 1080 setting. Any help gladly received thanks Edited June 1, 2020 by Lukey103 Link to comment Share on other sites More sharing options...
Luke 36991 Posted June 2, 2020 Share Posted June 2, 2020 Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. thanks ! Link to comment Share on other sites More sharing options...
Lukey103 1 Posted June 2, 2020 Author Share Posted June 2, 2020 (edited) sorry fella I thought I'd included the log Edited June 5, 2020 by Lukey103 Link to comment Share on other sites More sharing options...
Luke 36991 Posted June 3, 2020 Share Posted June 3, 2020 Can you please try lowering the in app quality setting and see if that helps? Thanks. Link to comment Share on other sites More sharing options...
Lukey103 1 Posted June 3, 2020 Author Share Posted June 3, 2020 Thanks Luke, I have tried toggling the quality settings, it played fine on 1080 4MB for about 45 minutes then it started to periodically freeze, sometimes 30 secs or more before resuming. Also, as soon as I cut the video it allowed me to resume almost instantly before freezing again a few minutes later. The same has happened for a couple of more 1080 videos I have tried, the issues always after a period of time of 30 mins or so I tested a 1080 file at 720 1MB and it transcoded fine with plenty of buffer which was increasing by the minute, obviously want to steer clear from this because there was a noticeable picture quality difference and it's only a Pi after all. For the record i have 20mb upload speed on my network and was using a 4g phone to test (appreciate that this isn't the best) however, it were someone remote playing on a steady 70mb download who alerted me of the freezes. Do you 20mb is suffice for 1080 remote direct play? Link to comment Share on other sites More sharing options...
Luke 36991 Posted June 4, 2020 Share Posted June 4, 2020 Yes, that is enough bandwidth, but there could be ISP throttling occurring at either side of the connection. Have you looked into that? Link to comment Share on other sites More sharing options...
Solution Lukey103 1 Posted June 4, 2020 Author Solution Share Posted June 4, 2020 Nice one Luke, I have tested it most of the night with a VPN connected on the client and it hasn't stopped once. 1 Link to comment Share on other sites More sharing options...
Luke 36991 Posted June 6, 2020 Share Posted June 6, 2020 Thanks for the feedback. Link to comment Share on other sites More sharing options...
ramovilla 0 Posted June 7, 2020 Share Posted June 7, 2020 Hola, tengo un emby server instalado en un qnap y funcionando con un dominio personalizado y sin ningún problema con el certificado ssl, osea funciona el https. Aquí mis problemas, con el mismo dominio y certificado ssl lo instalo en una raspberry pi 4 y no consigo que me aparezca el puerto 8920 ni redirigiendo a otro puerto que se que está abierto por https://canyouseeme.org/ de hecho en la parte wam me aparece http://midomino.com:8096 tanto si cambio el puerto https como si no... Hello, I have an emby server installed in a qnap and working with a custom domain and without any problem with the ssl certificate, I mean https works. Here my problems, with the same domain and ssl certificate I install it on a raspberry pi 4 and I cannot get port 8920 to appear nor redirecting to another port that is open by https://canyouseeme.org/ in fact in the wam part appears to me http:// mydomain.com:8096 both if I change the https port or not ... Link to comment Share on other sites More sharing options...
Luke 36991 Posted June 12, 2020 Share Posted June 12, 2020 On 6/7/2020 at 3:20 PM, ramovilla said: Hola, tengo un emby server instalado en un qnap y funcionando con un dominio personalizado y sin ningún problema con el certificado ssl, osea funciona el https. Aquí mis problemas, con el mismo dominio y certificado ssl lo instalo en una raspberry pi 4 y no consigo que me aparezca el puerto 8920 ni redirigiendo a otro puerto que se que está abierto por https://canyouseeme.org/ de hecho en la parte wam me aparece http://midomino.com:8096 tanto si cambio el puerto https como si no... Hello, I have an emby server installed in a qnap and working with a custom domain and without any problem with the ssl certificate, I mean https works. Here my problems, with the same domain and ssl certificate I install it on a raspberry pi 4 and I cannot get port 8920 to appear nor redirecting to another port that is open by https://canyouseeme.org/ in fact in the wam part appears to me http:// mydomain.com:8096 both if I change the https port or not ... Hi there, please attach the emby server log. thanks. Link to comment Share on other sites More sharing options...
ramovilla 0 Posted June 24, 2020 Share Posted June 24, 2020 (edited) Al parecer me da fallo el certificado, siendo el mismo que proporcioné en la versión de qnap que funcionaba ... De todas maneras voy ha hablar con mi ISP porque el tema de los puertos me sigue dando error. Apparently the certificate fails me, being the same one that I provided in the qnap version that worked ... Anyway I will speak to my ISP because the issue of ports keeps giving me an error embyserver (1).txt Edited June 24, 2020 by ramovilla Link to comment Share on other sites More sharing options...
ramovilla 0 Posted June 24, 2020 Share Posted June 24, 2020 se me olvidó, permisos de root I forgot, root permissions Link to comment Share on other sites More sharing options...
Luke 36991 Posted June 24, 2020 Share Posted June 24, 2020 Are you all set now? Link to comment Share on other sites More sharing options...
ramovilla 0 Posted June 24, 2020 Share Posted June 24, 2020 Esperando al ISP y el servidor esta on, solo con http. Es el mismo certificado que funciono en qnap ??? Waiting to my ISP... The Server on, with http only. Reading the log I saw the lane the certificate, it's the same certificate that world in qnap. ??? Link to comment Share on other sites More sharing options...
Luke 36991 Posted June 26, 2020 Share Posted June 26, 2020 You'd have to setup an ssl certificate in emby server network settings in order to use https. Link to comment Share on other sites More sharing options...
ramovilla 0 Posted June 26, 2020 Share Posted June 26, 2020 sigo sin entender la diferencia de certificado entre qnap y raspberry??, probaré con cerbot y let's encript...Teníais publicado un tutorial?!, me podrías refrescar la url, por favor. I still don't understand the certificate difference between qnap and raspberry ??, I will try cerbot and let's encript ...Did you have a tutorial published?!, Could you refresh the url, please. Link to comment Share on other sites More sharing options...
Luke 36991 Posted June 26, 2020 Share Posted June 26, 2020 Does this topic help? Link to comment Share on other sites More sharing options...
ramovilla 0 Posted June 26, 2020 Share Posted June 26, 2020 por su puesto; soy propietario de un dominio y mi entidad registradora me facilita un certificado ssl ( ionos ) y ese certificado sin instalar solo el fichero es el que me he llevado al nas qnap, y por otro lado en la herramienta network & virtual swicht sección DDNS he registrado el dominio que anteriormente registre en freedns.afraid.org y poder usar ip públicas. of course; I am the owner of a domain and my registry entity provides me with an ssl certificate (ionos) and that certificate without installing only the file is the one that I have taken to the nas qnap, and on the other hand in the network & virtual swicht tool DDNS section I have registered the domain that you previously registered in freedns.afraid.org and be able to use public IPs. Link to comment Share on other sites More sharing options...
ramovilla 0 Posted June 26, 2020 Share Posted June 26, 2020 En synology es muy similar.. y tambien funciona muy bien. En la Raspberry supongo que será cuestión del programa para encriptar-desencriptar In synology it is very similar .. and it also works very well. In the Raspberry I suppose that it will be a question of the program to encrypt-decrypt Link to comment Share on other sites More sharing options...
ramovilla 0 Posted June 27, 2020 Share Posted June 27, 2020 Encontrado el problema, la carpeta contenedora del certificado con cambiar el propietario como grupo a www-data y resuelto el problema (malditos, maravillosos permisos) Found the problem, the folder containing the certificate with changing the owner as group to www-data and solved the problem (damn, wonderful permissions) Link to comment Share on other sites More sharing options...
Luke 36991 Posted June 27, 2020 Share Posted June 27, 2020 Thanks for the feedback ! Link to comment Share on other sites More sharing options...
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