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Android TV - Guide Scrolling issue


PristDean

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PristDean

Hi All,

The recent upgrade to 4.3.3 states "Performance improvement to TV guide', But I am not seeing anything on my setup.

 

My setup is Andriod TV on an Nvidia Shield, connecting directly to a Synology NAS via managed hub on the same VLAN. The NAS runs the Emby Server which also connects to a HD Homerun Quattro, also on the same hub and VLAN.

 

My issue is with scrolling through the TV guide

 

If you scroll through the guide with the BBC channel highlighted, I can scroll forward through programmes for weeks, no problem. But if if I select another channel to be highlighted such as ITV2+1, it will scroll up to 10pm that day then screw up the whole guide with "<No programme Data Available>".  Yet if I use the calendar to select a future date, all works fine. So scrolling on certain channels is broken for me 

 

Any ideas ?

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Hi.  I believe this will be improved for you with the next app release.  That channel must only have guide data available for a limited time.

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PristDean

ITV2+1 has guide data available beyond when it breaks (as do all others), I can test this through selecting a future date in the calendar option to jump to. This works and no issues... as mentioned above.

The issue is as described, certain channels will break the guide and throw a '<No programme Data Available>" across the entire guide.

I don't think the issue is a guide data issue, it appears to be the way the application is handling it.

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Pretty sure it will work better for you in the next release.  You can try the beta if you wish.

 

Thanks.

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PristDean

Synology - is the Beta available ?

 

Also I have noticed a slow response sometimes when exiting from the guide, Sometimes goes back to dash instantly, but sometimes takes 3-4 seconds to even respond to the command before going back to the dash where you can see other dash items still loading.

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