rtrevino 0 Posted May 31, 2020 Share Posted May 31, 2020 Hello, I am trying to install the firestick client but it does not show on my apps. is there a way to sideload it? Im just starting to evaluate emby as im plannig to move away from Plex, so at this point I dont have a premiere license. thnks! Link to comment Share on other sites More sharing options...
Luke 37007 Posted May 31, 2020 Share Posted May 31, 2020 Hi, did you try installing it from the store? Link to comment Share on other sites More sharing options...
rtrevino 0 Posted May 31, 2020 Author Share Posted May 31, 2020 yes, still no go! i actually tried from the apps store in the firestick (cannot find the app) and from my computer directly at amazon Link to comment Share on other sites More sharing options...
ebr 14903 Posted May 31, 2020 Share Posted May 31, 2020 Hi. Where are you? Are you in a region where the Fire Stick is actually sold? Link to comment Share on other sites More sharing options...
rtrevino 0 Posted June 1, 2020 Author Share Posted June 1, 2020 Hello, I'm actually In Monterrey, México, but I bought this on the USA, I'm really near the border so i get all my IT stuff from the USA. AFAIK i dont need a vpn to download the client, right? Link to comment Share on other sites More sharing options...
rtrevino 0 Posted June 1, 2020 Author Share Posted June 1, 2020 This is the erro I get when trying tpo push emby to my firestick 4k Link to comment Share on other sites More sharing options...
ebr 14903 Posted June 1, 2020 Share Posted June 1, 2020 I'm guessing it is a region issue but have you tried asking Amazon? Link to comment Share on other sites More sharing options...
rtrevino 0 Posted June 1, 2020 Author Share Posted June 1, 2020 amazon just told me that the app is not compatible with the firestick 4k !!!! and that's why it cant be loaded. Link to comment Share on other sites More sharing options...
rtrevino 0 Posted June 1, 2020 Author Share Posted June 1, 2020 is there a way just to sideload the apk directly? if so where can 1 download it? Link to comment Share on other sites More sharing options...
ebr 14903 Posted June 2, 2020 Share Posted June 2, 2020 amazon just told me that the app is not compatible with the firestick 4k !!!! and that's why it cant be loaded. That is definitely incorrect information. That support person may have been looking at the old mobile version of our app. Just to be sure, you are installing the app "Emby for Fire TV" correct? But, also, I don't think you can use Amazon devices outside of their sale region as they have very different licensing situations in every country. Link to comment Share on other sites More sharing options...
rtrevino 0 Posted June 2, 2020 Author Share Posted June 2, 2020 I really appreciate your help, I will be keeping my plex license for a while, maybe tryout jellyfin Thnak you! Link to comment Share on other sites More sharing options...
Luke 37007 Posted June 2, 2020 Share Posted June 2, 2020 Did you make sure to install this app: https://emby.media/emby-for-fire-tv.html It's an important question because we have two android apps. You may have been trying to install our mobile app. Link to comment Share on other sites More sharing options...
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