FrancoisB 0 Posted June 4, 2020 Share Posted June 4, 2020 I uninstalled and reinstalled Emby from the package center: same issues with plugin catalogue and mono commands Link to comment Share on other sites More sharing options...
amstelgr 0 Posted June 4, 2020 Share Posted June 4, 2020 (edited) When I try to add users under server and user, I get this error message. There was an error adding the Emby Connect account. Do you already have an Emby account? Register here:. If you still have a problem, please email support@emby.media from the email address you used to register for the Emby account. when i install emby windows everything works fine Edited June 4, 2020 by amstelgr Link to comment Share on other sites More sharing options...
FrancoisB 0 Posted June 4, 2020 Share Posted June 4, 2020 DSM 6.2.3-25426 DS413j Your DS413j and my DS411 share the same processor model: MARVELL Kirkwood 88F6282 https://www.synology.com/en-global/knowledgebase/DSM/tutorial/Compatibility_Peripherals/What_kind_of_CPU_does_my_NAS_have Link to comment Share on other sites More sharing options...
Alphabommel 0 Posted June 9, 2020 Share Posted June 9, 2020 (edited) Hello, I am unable to refresh the plugin catalog. My DS411 has been rebooted several times, and emby app restarted several times as well. I even deleted the cache via SSH. I am at a loss understanding what is going wrong I run Emby 4.4.3.0 on DSM 6.2.3-25426 I have the same problems. Any updates on possible solutions? I am using Emby Server Version 4.4.3.0 on a Synology DS212j (DSM 6.2.3-25426). Edited June 9, 2020 by Alphabommel Link to comment Share on other sites More sharing options...
JSopha 6 Posted June 11, 2020 Share Posted June 11, 2020 (edited) Same issue here. DS213 running Emby 4.4.3.0 with DSM 6.2.3-25426 Error: TrustFailure (Authentication failed, see inner exception.)at Emby.Server.Implementations.HttpClientManager.HttpClientManager.SendAsyncInternal (MediaBrowser.Common.Net.HttpRequestOptions options, System.String httpMethod) [0x00858] in <4b2b35e458474e708c04b3533f59ad82>:0at Emby.Server.Implementations.HttpClientManager.HttpClientManager.SendAsync (MediaBrowser.Common.Net.HttpRequestOptions options, System.String httpMethod) [0x0009e] in <4b2b35e458474e708c04b3533f59ad82>:0at Emby.Server.Implementations.Updates.InstallationManager.GetAvailablePackagesWithoutRegistrationInfo (System.Boolean enableCache, System.Threading.CancellationToken cancellationToken) [0x000da] in <4b2b35e458474e708c04b3533f59ad82>:0at Emby.Server.Implementations.Updates.InstallationManager.GetAvailablePluginUpdates (System.Version applicationVersion, System.Threading.CancellationToken cancellationToken) [0x000a6] in <4b2b35e458474e708c04b3533f59ad82>:0at Emby.Server.Implementations.ScheduledTasks.PluginUpdateTask.Execute (System.Threading.CancellationToken cancellationToken, System.IProgress`1[T] progress) [0x000a0] in <4b2b35e458474e708c04b3533f59ad82>:0at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal (MediaBrowser.Model.Tasks.TaskOptions options) [0x00195] in <4b2b35e458474e708c04b3533f59ad82>:0 Edited June 11, 2020 by JSopha Link to comment Share on other sites More sharing options...
Luke 37007 Posted June 12, 2020 Share Posted June 12, 2020 6 hours ago, JSopha said: Same issue here. DS213 running Emby 4.4.3.0 with DSM 6.2.3-25426 Error: TrustFailure (Authentication failed, see inner exception.)at Emby.Server.Implementations.HttpClientManager.HttpClientManager.SendAsyncInternal (MediaBrowser.Common.Net.HttpRequestOptions options, System.String httpMethod) [0x00858] in <4b2b35e458474e708c04b3533f59ad82>:0at Emby.Server.Implementations.HttpClientManager.HttpClientManager.SendAsync (MediaBrowser.Common.Net.HttpRequestOptions options, System.String httpMethod) [0x0009e] in <4b2b35e458474e708c04b3533f59ad82>:0at Emby.Server.Implementations.Updates.InstallationManager.GetAvailablePackagesWithoutRegistrationInfo (System.Boolean enableCache, System.Threading.CancellationToken cancellationToken) [0x000da] in <4b2b35e458474e708c04b3533f59ad82>:0at Emby.Server.Implementations.Updates.InstallationManager.GetAvailablePluginUpdates (System.Version applicationVersion, System.Threading.CancellationToken cancellationToken) [0x000a6] in <4b2b35e458474e708c04b3533f59ad82>:0at Emby.Server.Implementations.ScheduledTasks.PluginUpdateTask.Execute (System.Threading.CancellationToken cancellationToken, System.IProgress`1[T] progress) [0x000a0] in <4b2b35e458474e708c04b3533f59ad82>:0at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal (MediaBrowser.Model.Tasks.TaskOptions options) [0x00195] in <4b2b35e458474e708c04b3533f59ad82>:0 Hi there, are you using a vpn or synology quick connect? Link to comment Share on other sites More sharing options...
JSopha 6 Posted June 12, 2020 Share Posted June 12, 2020 (edited) Negative to the VPN, affirmative for QuickConnect for remote login. Turned off QC and rebooted the NAS - still no joy. Even tried doing something as simple as a metadata search using IMDB tt# but got nothing. Search comes up completely empty - no matter what search keyword I use - just a blank screen for results. Something is getting in the way of emby connecting to the outside world. All was fine last month - no changes to hardware or software configuration on network or server - now I get nothing. Edited June 12, 2020 by JSopha Link to comment Share on other sites More sharing options...
SuperNic 4 Posted June 16, 2020 Share Posted June 16, 2020 Dear tech, a similar problem since the update to the new version 4.4.3.0 (DSM 6.2.3-25426 and DS1019+), plus I have the Trakt synch problem too. Sync library to trakt.tv failed Error: TrustFailure (Authentication failed, see inner exception.) at Emby.Server.Implementations.HttpClientManager.HttpClientManager.SendAsyncInternal (MediaBrowser.Common.Net.HttpRequestOptions options, System.String httpMethod) [0x00353] in <4b2b35e458474e708c04b3533f59ad82>:0 at Emby.Server.Implementations.HttpClientManager.HttpClientManager.SendAsync (MediaBrowser.Common.Net.HttpRequestOptions options, System.String httpMethod) [0x0009e] in <4b2b35e458474e708c04b3533f59ad82>:0 at Trakt.Api.TraktApi+<>c__DisplayClass34_0.<posttotrakt>b__0 () [0x0007c] in <319a042f62314a96b3ed06ea52bb8d7d>:0 at Trakt.Api.TraktApi.Retry[T] (System.Func`1[TResult] function) [0x00245] in <319a042f62314a96b3ed06ea52bb8d7d>:0 at Trakt.Api.TraktApi.PostToTrakt (System.String url, System.Object data, System.Threading.CancellationToken cancellationToken, Trakt.Model.TraktUser traktUser) [0x00252] in <319a042f62314a96b3ed06ea52bb8d7d>:0 at Trakt.Api.TraktApi.RefreshUserAuth (Trakt.Model.TraktUser traktUser, System.Threading.CancellationToken cancellationToken) [0x00125] in <319a042f62314a96b3ed06ea52bb8d7d>:0 at Trakt.Api.TraktApi.SetRequestHeaders (MediaBrowser.Common.Net.HttpRequestOptions options, Trakt.Model.TraktUser traktUser, System.Threading.CancellationToken cancellationToken) [0x000c8] in <319a042f62314a96b3ed06ea52bb8d7d>:0 at Trakt.Api.TraktApi.GetFromTrakt (System.String url, System.Threading.CancellationToken cancellationToken, Trakt.Model.TraktUser traktUser) [0x000f6] in <319a042f62314a96b3ed06ea52bb8d7d>:0 at Trakt.Api.TraktApi.SendGetAllWatchedMoviesRequest (Trakt.Model.TraktUser traktUser, System.Threading.CancellationToken cancellationToken) [0x0008a] in <319a042f62314a96b3ed06ea52bb8d7d>:0 at Trakt.ScheduledTasks.SyncLibraryTask.SyncMovies (MediaBrowser.Controller.Entities.User user, Trakt.Model.TraktUser traktUser, Trakt.Helpers.ISplittableProgress`1[T] progress, System.Threading.CancellationToken cancellationToken) [0x000d0] in <319a042f62314a96b3ed06ea52bb8d7d>:0 at Trakt.ScheduledTasks.SyncLibraryTask.SyncUserLibrary (MediaBrowser.Controller.Entities.User user, Trakt.Model.TraktUser traktUser, Trakt.Helpers.ISplittableProgress`1[T] progress, System.Threading.CancellationToken cancellationToken) [0x00093] in <319a042f62314a96b3ed06ea52bb8d7d>:0 at Trakt.ScheduledTasks.SyncLibraryTask.Execute (System.Threading.CancellationToken cancellationToken, System.IProgress`1[T] progress) [0x0014e] in <319a042f62314a96b3ed06ea52bb8d7d>:0 at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal (MediaBrowser.Model.Tasks.TaskOptions options) [0x00195] in <4b2b35e458474e708c04b3533f59ad82>:0 </posttotrakt> Check for plugin updates failed Error: TrustFailure (Authentication failed, see inner exception.) at Emby.Server.Implementations.HttpClientManager.HttpClientManager.SendAsyncInternal (MediaBrowser.Common.Net.HttpRequestOptions options, System.String httpMethod) [0x00858] in <4b2b35e458474e708c04b3533f59ad82>:0 at Emby.Server.Implementations.HttpClientManager.HttpClientManager.SendAsync (MediaBrowser.Common.Net.HttpRequestOptions options, System.String httpMethod) [0x0009e] in <4b2b35e458474e708c04b3533f59ad82>:0 at Emby.Server.Implementations.Updates.InstallationManager.GetAvailablePackagesWithoutRegistrationInfo (System.Boolean enableCache, System.Threading.CancellationToken cancellationToken) [0x000da] in <4b2b35e458474e708c04b3533f59ad82>:0 at Emby.Server.Implementations.Updates.InstallationManager.GetAvailablePluginUpdates (System.Version applicationVersion, System.Threading.CancellationToken cancellationToken) [0x000a6] in <4b2b35e458474e708c04b3533f59ad82>:0 at Emby.Server.Implementations.ScheduledTasks.PluginUpdateTask.Execute (System.Threading.CancellationToken cancellationToken, System.IProgress`1[T] progress) [0x000a0] in <4b2b35e458474e708c04b3533f59ad82>:0 at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal (MediaBrowser.Model.Tasks.TaskOptions options) [0x00195] in <4b2b35e458474e708c04b3533f59ad82>:0 Check for application updates failed Error: TrustFailure (Authentication failed, see inner exception.) at Emby.Server.Implementations.HttpClientManager.HttpClientManager.SendAsyncInternal (MediaBrowser.Common.Net.HttpRequestOptions options, System.String httpMethod) [0x00858] in <4b2b35e458474e708c04b3533f59ad82>:0 at Emby.Server.Implementations.HttpClientManager.HttpClientManager.SendAsync (MediaBrowser.Common.Net.HttpRequestOptions options, System.String httpMethod) [0x001f4] in <4b2b35e458474e708c04b3533f59ad82>:0 at MediaBrowser.Common.Updates.GithubUpdater.CheckForUpdateResult (System.String organzation, System.String repository, System.Version minVersion, MediaBrowser.Model.Updates.PackageVersionClass updateLevel, System.String assetFilename, System.String packageName, System.String targetFilename, System.TimeSpan cacheLength, System.Threading.CancellationToken cancellationToken) [0x000f6] in <e30bc54a9b6b4a178546a5ec376a41f9>:0 at Emby.Server.Implementations.ApplicationHost.CheckForApplicationUpdate (System.Threading.CancellationToken cancellationToken, System.IProgress`1[T] progress) [0x00157] in <4b2b35e458474e708c04b3533f59ad82>:0 at Emby.Server.Implementations.ScheduledTasks.SystemUpdateTask.Execute (System.Threading.CancellationToken cancellationToken, System.IProgress`1[T] progress) [0x00086] in <4b2b35e458474e708c04b3533f59ad82>:0 at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal (MediaBrowser.Model.Tasks.TaskOptions options) [0x00195] in <4b2b35e458474e708c04b3533f59ad82>:0 </e30bc54a9b6b4a178546a5ec376a41f9> If you need anything else, please let me know. Thanks. Link to comment Share on other sites More sharing options...
baad5eed 1 Posted June 21, 2020 Share Posted June 21, 2020 (edited) Hello. Same issue for me too. Checks for plugin updates consistently fails. No VPN in use, no quickconnect. Emby 4.4.3.0 Synology DS212+ DSM 6.2.3-25426 (CPU is Marvell Kirkwood 88F6282, same as at least 3 others users in this thread) Thanks in advance! embyserver.txt Edited June 21, 2020 by baad5eed Adding DSM version Link to comment Share on other sites More sharing options...
Hakun0ar 1 Posted June 22, 2020 Share Posted June 22, 2020 Can confirm I have the same issue, from a fresh install. Movies are not properly scraped. Manual "identify" in the Meta Info Manager doesn't bring up any information from "Search" queries. Plugins catalogue keeps spinning wheel with no results. DS213 MARVELL Kirkwood 88F6282 DSM 6.2.3-25426 Emby Server 4.4.3.0 embyserver.txt Link to comment Share on other sites More sharing options...
Luke 37007 Posted July 1, 2020 Share Posted July 1, 2020 Are you still running into this? Link to comment Share on other sites More sharing options...
baad5eed 1 Posted July 1, 2020 Share Posted July 1, 2020 2 hours ago, Luke said: Are you still running into this? Yes! Issue still present. Link to comment Share on other sites More sharing options...
lordfpx 0 Posted July 1, 2020 Share Posted July 1, 2020 Hi, I register to this community to confirm you are not the only one, I'm also running into this bug for weeks now, it's critical. I'm running Emby on a DS411 NAS, last version of the firmware. Thanks for your support Link to comment Share on other sites More sharing options...
baad5eed 1 Posted July 1, 2020 Share Posted July 1, 2020 16 minutes ago, lordfpx said: Hi, I register to this community to confirm you are not the only one, I'm also running into this bug for weeks now, it's critical. I'm running Emby on a DS411 NAS, last version of the firmware. Thanks for your support Interestingly your NAS model also runs on MARVELL Kirkwood 88F6282 CPU. Like multiple users experiencing this issue. 1 Link to comment Share on other sites More sharing options...
s4nt4cl4us 0 Posted July 1, 2020 Share Posted July 1, 2020 (edited) I can also confirm that i have this issue. Bought a 2nd hand NAS last week and haven't been able to get this running. Check for application updates failed Check for plugin updates failed Cant load Plugins catalog (edit) metadata dosent download either, no artwork etc Running: Synology DS213 CPU: MARVELL Kirkwood 88F6282 DSM 6.2.3-25426 Emby: 4.4.3.0 Cant find any reason why it shouldnt get internet access. Have been trying to change ports just to make sure i dont have any conflicts on the network but no joy. Let me know if you need logs Edited July 1, 2020 by s4nt4cl4us Link to comment Share on other sites More sharing options...
JSopha 6 Posted July 1, 2020 Share Posted July 1, 2020 17 hours ago, Luke said: Are you still running into this? Yes - still running into this and unable to get metadata nfo Link to comment Share on other sites More sharing options...
Paulshelling 9 Posted July 2, 2020 Share Posted July 2, 2020 (edited) Confirming that my Emby cannot connect to the internet - I can't do anything with it. What's causing this? This is extremely frustrating as I'm trying to set up a new server - I have two synology devices with the same problem. I have a DS216j and DS918+ and am using a mac and a Windows 10 PC - no VPN or that Connect. Edited July 2, 2020 by Paulshelling Link to comment Share on other sites More sharing options...
s4nt4cl4us 0 Posted July 8, 2020 Share Posted July 8, 2020 Any updates on this? anyone? Link to comment Share on other sites More sharing options...
Luke 37007 Posted July 10, 2020 Share Posted July 10, 2020 We are looking into it. Thanks for reporting. Link to comment Share on other sites More sharing options...
Saarfranzos 0 Posted July 11, 2020 Share Posted July 11, 2020 Hi Community, hi Luke, same problem here. No more chck for plugin catalog, no more identify movues no more metadate in the movies and so on... Synology DS1817, newest os -versions, no vpn.... The operation has timed out. at Emby.Server.Implementations.HttpClientManager.HttpClientManager.SendAsyncInternal (MediaBrowser.Common.Net.HttpRequestOptions options, System.String httpMethod) [0x00858] in <3605319732a64e8282cfdf09a091f02e>:0 at Emby.Server.Implementations.HttpClientManager.HttpClientManager.SendAsync (MediaBrowser.Common.Net.HttpRequestOptions options, System.String httpMethod) [0x001f4] in <3605319732a64e8282cfdf09a091f02e>:0 at MediaBrowser.Common.Updates.GithubUpdater.CheckForUpdateResult (System.String organzation, System.String repository, System.Version minVersion, MediaBrowser.Model.Updates.PackageVersionClass updateLevel, System.String assetFilename, System.String packageName, System.String targetFilename, System.TimeSpan cacheLength, System.Threading.CancellationToken cancellationToken) [0x000f6] in <67c56985d978450b9853751f50ed66f3>:0 at Emby.Server.Implementations.ApplicationHost.CheckForApplicationUpdate (System.Threading.CancellationToken cancellationToken, System.IProgress`1[T] progress) [0x00157] in <3605319732a64e8282cfdf09a091f02e>:0 at Emby.Server.Implementations.ScheduledTasks.SystemUpdateTask.Execute (System.Threading.CancellationToken cancellationToken, System.IProgress`1[T] progress) [0x00086] in <3605319732a64e8282cfdf09a091f02e>:0 at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal (MediaBrowser.Model.Tasks.TaskOptions options) [0x00195] in <3605319732a64e8282cfdf09a091f02e>:0 Thanks for help.... Frank Link to comment Share on other sites More sharing options...
Luke 37007 Posted July 23, 2020 Share Posted July 23, 2020 For those interested in testing new things: Thanks. Link to comment Share on other sites More sharing options...
pernod 1 Posted August 4, 2020 Share Posted August 4, 2020 maybe late, but try to disable IPV6 on your synology 1 Link to comment Share on other sites More sharing options...
Hakun0ar 1 Posted August 6, 2020 Share Posted August 6, 2020 On 8/4/2020 at 11:21 PM, pernod said: maybe late, but try to disable IPV6 on your synology Nope, unfortunately no change - I've deactivated IPv6, restarted the Emby server, still facing the same issue. But thanks for the suggestion. Link to comment Share on other sites More sharing options...
Luke 37007 Posted August 6, 2020 Share Posted August 6, 2020 3 minutes ago, Hakun0ar said: Nope, unfortunately no change - I've deactivated IPv6, restarted the Emby server, still facing the same issue. But thanks for the suggestion. Can you please attach the emby server log? Thanks. Link to comment Share on other sites More sharing options...
Hakun0ar 1 Posted August 24, 2020 Share Posted August 24, 2020 On 8/6/2020 at 11:17 PM, Luke said: Can you please attach the emby server log? Thanks. Sure thing. I've zipped it due to the original size > 20MB, hope that's okay. My assumption that it's still about an SSL / Trust issue. Thanks for looking into this. System.Net.WebException: System.Net.WebException: Error: TrustFailure (Authentication failed, see inner exception.) ---> System.Security.Authentication.AuthenticationException: Authentication failed, see inner exception. ---> Mono.Btls.MonoBtlsException: Ssl error:1000007d:SSL routines:OPENSSL_internal:CERTIFICATE_VERIFY_FAILED embyserver.zip Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now