InherentRain70 0 Posted May 29, 2020 Share Posted May 29, 2020 (edited) Media only loads to a background when I use Emby on my Firestick 4k. Emby works fine on the mobile app and web. This did not occur until I upgraded to premiere. My last attempt was at 8:23. embyserver.txt Edited May 29, 2020 by dmobley0608 Link to comment Share on other sites More sharing options...
ebr 14904 Posted May 29, 2020 Share Posted May 29, 2020 Hi. Can you please explain exactly what the issue is and where? I don't see any playback attempts in that log so I'm assuming you are not talking about playing something. Thanks. Link to comment Share on other sites More sharing options...
InherentRain70 0 Posted May 29, 2020 Author Share Posted May 29, 2020 This is occurring when I select a video from my library. The video never loads. It will just load the background image and nothing else. Link to comment Share on other sites More sharing options...
ebr 14904 Posted May 29, 2020 Share Posted May 29, 2020 Can you show a picture of exactly what you mean by "select a video"? You mean just go into its detail screen? Link to comment Share on other sites More sharing options...
InherentRain70 0 Posted May 29, 2020 Author Share Posted May 29, 2020 Yes when selecting a video the detail screen never fully loads. Link to comment Share on other sites More sharing options...
ebr 14904 Posted May 29, 2020 Share Posted May 29, 2020 I see a strange error trying to load the primary image but that would not prevent the rest of the screen from loading. Can you please bring up that screen and then immediately back to the app home page and send a log from the app? Link to comment Share on other sites More sharing options...
InherentRain70 0 Posted May 30, 2020 Author Share Posted May 30, 2020 I just sent the log. Link to comment Share on other sites More sharing options...
ebr 14904 Posted May 30, 2020 Share Posted May 30, 2020 Unfortunately that didn't show me much. What do you see if you open this same item in the web app? Link to comment Share on other sites More sharing options...
InherentRain70 0 Posted May 30, 2020 Author Share Posted May 30, 2020 I'm not sure what happened but I checked this morning and everything is working like it is supposed to on the FireStick4k. To answer your question though, the web app will load the video details page and then I can watch the video. I guess the problem fixed itself for now. Thanks for the speedy response and trying to help! Link to comment Share on other sites More sharing options...
ebr 14904 Posted May 30, 2020 Share Posted May 30, 2020 Hmmm... Okay. Please let us know if it happens again. Link to comment Share on other sites More sharing options...
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