Emby Theater crashes on win10

[grudi 3]

Hi

 

When playing a movie in Emby Theater the app crashes.

 

I've added the server log files as well as the Report.wer file. 

 

Let me know if you need more information.

 

Regards, G

 

Event Viewer Information:

 

Fehlerbucket , Typ 0

Ereignisname: WWAJSE

Antwort: Nicht verfügbar

CAB-Datei-ID: 0

 

Problemsignatur:

P1: EmbyMedia.EmbyTheater_1.1.310.0_neutral__svmepx4c03f7m

P2: App

P3: 5ee4

P4: 5

P5: ms-appx://embymedia.embytheater/web/modules/htmlvideoplayer/plugin.js

P6: 1_17995

P7: 

P8: 

P9: 

P10: 

 

ffmpeg-remux-28db80c7-88e7-4f80-bd34-a88a5b169f1e_1.txt

embyserver.txt

Report.txt

[Luke 37022]

Hi, is this consistent? @@FrostByte are you able to reproduce?

[FrostByte 5044]

Yes, I believe so.  I just tried playing a 4K movie which started a remux and ET crashed.

 

Server

https://pastebin.com/1ZdcDaxr

 

 

 

It looks like it tried 3 times?  Remux logs

https://pastebin.com/fbKDXu6A

https://pastebin.com/cifM4aTs

https://pastebin.com/tNCgrfr8

Edited May 28, 2020 by FrostByte

[FrostByte 5044]

So far it seems to be related to my 4K movies.  I've tried 4K with TrueHD, EAC3, DTS-HD and they all crash.

 

However, when I try 1080p with the same audio codecs ET doesn't crash.  It's not remuxing 1080p either though since I'm playing on a monitor which is only 1080p

[Luke 37022]

Ok thanks for the info. We'll look into it.

[grudi 3]

Ok thanks for the info. We'll look into it.

 

THanks