I have an error opening a video from the web page

[duan 0]

2020-05-27 13:57:45.805 Error App: Error in ffprobe

        *** Error Report ***

        Version: 4.4.2.0

        Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffdetect /opt/emby-server/bin/ffdetect -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb

        Operating system: Unix 4.15.0.54

        64-Bit OS: True

        64-Bit Process: True

        User Interactive: True

        Runtime: file:///opt/emby-server/system/System.Private.CoreLib.dll

        System.Environment.Version: 3.1.2

        Processor count: 2

        Program data path: /var/lib/emby

        Application directory: /opt/emby-server/system

        System.Exception: System.Exception: ffprobe failed for file:"/usr/share/owncloud/data/duan/files/movie/190321153853126488.mp4" - streams and format are both null: 

        {

        

        }

        

        

        ffprobe version 4.3.0-emby_2020_02_24 Copyright © 2007-2019 the FFmpeg developers and softworkz for Emby LLC

          built with gcc 8.3.0 (crosstool-NG 1.24.0)

        [mov,mp4,m4a,3gp,3g2,mj2 @ 0x19d2bc0] Format mov,mp4,m4a,3gp,3g2,mj2 detected only with low score of 1, misdetection possible!

        [mov,mp4,m4a,3gp,3g2,mj2 @ 0x19d2bc0] moov atom not found

        file:/usr/share/owncloud/data/duan/files/movie/190321153853126488.mp4: Invalid data found when processing input

        

        

           at Emby.Server.MediaEncoding.Probing.MediaProbeManager.GetMediaInfoInternal(String inputPath, String primaryPath, MediaProtocol protocol, Boolean extractChapters, String probeSizeArgument, Boolean isAudio, Boolean forceEnableLogging, CancellationToken cancellationToken)

           at MediaBrowser.Providers.MediaInfo.FFProbeVideoInfo.ProbeVideo[T](T item, MetadataRefreshOptions options, LibraryOptions libraryOptions, CancellationToken cancellationToken)

           at MediaBrowser.Providers.Manager.MetadataService`2.RunCustomProvider(ICustomMetadataProvider`1 provider, TItemType item, String logName, MetadataRefreshOptions options, RefreshResult refreshResult, CancellationToken cancellationToken)

        Source: Emby.Server.MediaEncoding

        TargetSite: Void MoveNext()

 

 

2020-05-27 14:01:39.699 Error HttpServer: Error processing request

        *** Error Report ***

        Version: 4.4.2.0

        Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffdetect /opt/emby-server/bin/ffdetect -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb

        Operating system: Unix 4.15.0.54

        64-Bit OS: True

        64-Bit Process: True

        User Interactive: True

        Runtime: file:///opt/emby-server/system/System.Private.CoreLib.dll

        System.Environment.Version: 3.1.2

        Processor count: 2

        Program data path: /var/lib/emby

        Application directory: /opt/emby-server/system

        System.NullReferenceException: System.NullReferenceException: Object reference not set to an instance of an object.

           at Emby.Server.MediaEncoding.Encoder.TranscodingCommandBuilder.<>c__DisplayClass19_0.<MapStreams>b__2(InputStreamAudio e)

           at System.Linq.Enumerable.TryGetFirst[TSource](IEnumerable`1 source, Func`2 predicate, Boolean& found)

           at System.Linq.Enumerable.FirstOrDefault[TSource](IEnumerable`1 source, Func`2 predicate)

           at Emby.Server.MediaEncoding.Encoder.TranscodingCommandBuilder.MapStreams(EncodingJobInfo state, InputFile input, OutputFile output, Boolean allAudioStreams)

           at Emby.Server.MediaEncoding.Encoder.TranscodingCommandBuilder.HlsGetCommandLineArguments(String outputPath, StreamState state, Int32 startNumber, Boolean createSubtitleParameters, Boolean isForTv, String segmentFileExtension)

           at Emby.Server.MediaEncoding.Api.Hls.VideoHlsService.GetCommandLineArguments(String outputPath, StreamState state)

           at Emby.Server.MediaEncoding.Api.BaseStreamingService.StartFfMpeg(StreamState state, String outputPath, CancellationTokenSource cancellationTokenSource, Boolean acquireResources)

           at Emby.Server.MediaEncoding.Api.Hls.BaseHlsService.ProcessRequest(StreamRequest request)

           at Emby.Server.Implementations.Services.ServiceController.GetTaskResult(Task task)

           at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost appHost, IRequest httpReq, IResponse httpRes, RestPath restPath, String responseContentType, CancellationToken cancellationToken)

           at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(IRequest httpReq, ReadOnlyMemory`1 urlString, ReadOnlyMemory`1 localPath, CancellationToken cancellationToken)

        Source: Emby.Server.MediaEncoding

        TargetSite: Boolean <MapStreams>b__2(Emby.Ffmpeg.Model.Input.InputStreamAudio)

 

I've been reporting these two mistakes

 

 

[Luke 37010]

Hi there, please attach the complete emby server log. thanks.

[duan 0]

Hi there, please attach the complete emby server log. thanks.

this my emby server  log， My English is not very good， Thank you for your help

[duan 0]

No files uploaded in the last reply

embyserver.txt

[Luke 37010]

Thanks @@duan. We're about to release a 4.4.3 update that should resolve this. Please let us know if it helps. Thanks.

[duan 0]

Thanks @@duan. We're about to release a 4.4.3 update that should resolve this. Please let us know if it helps. Thanks.

I installed the latest version in docker

The problem has been solved

Thank you again for your help

[Luke 37010]

Thanks for the feedback !

[duan 0]

Hi there, please attach the complete emby server log. thanks.

I just noticed that the version of docker installation is 4.4.2.0

 

docker comand is : docker pull emby/embyserver

 

The latest version should not be 4.4.3.0?

[Luke 37010]

4.4.3 is available now.

[duan 0]

4.4.3 is available now.

Updated June 2 

I see the update lol