Nostromo86 11 Posted April 20, 2020 Share Posted April 20, 2020 (edited) Hello, When I try to read an HEVC via Chrome, it overheats my cpu server and after 5 minutes of reading, the server reboot... https://pastebin.com/TTR7mKPV My graphic driver has ben updated I have this problem only with HEVC file and Chrome. Thanks Edited April 20, 2020 by Nostromo86 1 Link to comment Share on other sites More sharing options...
rbjtech 4170 Posted April 20, 2020 Share Posted April 20, 2020 You'll need to fix the hardware/cooling issue you have - HEVC is not natively supported by Chrome, thus your CPU is transcoding into a h264 format so it can be played and likely pegging the CPU @ 100%. This is 'normal' and any system should be able to provide sufficient cooling in this scenerio. Ensure your CPU cooler fans are working, ensure you have good air flow or failing that, you may need to re-seat and re-apply thermal paste to the CPU heatsink as it may be defective. Link to comment Share on other sites More sharing options...
Luke 36886 Posted April 20, 2020 Share Posted April 20, 2020 Hi, yes are you sure your system can handle transcoding this? 1 Link to comment Share on other sites More sharing options...
Nostromo86 11 Posted April 20, 2020 Author Share Posted April 20, 2020 Hi, yes are you sure your system can handle transcoding this? Hi Luke, No i don't know. That's why I'm asking if you see a problem lol But i will buy new server this week and i will try Thanks Link to comment Share on other sites More sharing options...
Luke 36886 Posted April 20, 2020 Share Posted April 20, 2020 Can you describe your current server? Thanks. Link to comment Share on other sites More sharing options...
Nostromo86 11 Posted April 20, 2020 Author Share Posted April 20, 2020 Hi, Server 1 : I5 4430S 2.70 Ghz 8go ram and intel HD graphic 4600 But today I buy new dedicated server i5 9600K CPU 3.70GHz 64go ram and intel UHD Graphic 630 Is it necessary to have a high-performance graphics card? Link to comment Share on other sites More sharing options...
Jdiesel 1112 Posted April 20, 2020 Share Posted April 20, 2020 Hi, Server 1 : I5 4430S 2.70 Ghz 8go ram and intel HD graphic 4600 But today I buy new dedicated server i5 9600K CPU 3.70GHz 64go ram and intel UHD Graphic 630 Is it necessary to have a high-performance graphics card? The iGPU on the 9600k supports hardware acceleration and is quite capable. You will have to make sure it is enabled in your server settings. Link to comment Share on other sites More sharing options...
Nostromo86 11 Posted April 20, 2020 Author Share Posted April 20, 2020 The iGPU on the 9600k supports hardware acceleration and is quite capable. You will have to make sure it is enabled in your server settings. Hi, thanks for your answer server setting? in the BIOS? Thx Link to comment Share on other sites More sharing options...
Jdiesel 1112 Posted April 20, 2020 Share Posted April 20, 2020 Hi, thanks for your answer server setting? in the BIOS? Thx Under Transcoding on your server dashboard Link to comment Share on other sites More sharing options...
Nostromo86 11 Posted April 20, 2020 Author Share Posted April 20, 2020 Under Transcoding on your server dashboard ah okkkk lol sorry I'm going to install on the new server tonight. thank you Link to comment Share on other sites More sharing options...
Nostromo86 11 Posted April 21, 2020 Author Share Posted April 21, 2020 The iGPU on the 9600k supports hardware acceleration and is quite capable. You will have to make sure it is enabled in your server settings. hi, excuse me for disturbing you. this is normal this processor usage and energy consumption on my new server I59600K? Thanks Link to comment Share on other sites More sharing options...
Jdiesel 1112 Posted April 21, 2020 Share Posted April 21, 2020 (edited) hi, excuse me for disturbing you. this is normal this processor usage and energy consumption on my new server I59600K? Thanks This is normal as often what happens is the video is transcoded as fast as possible, in this case at 216 fps which is almost 10x faster than the real-time speed of the video. This means the more CPU will be used but over a much shorter peroid of time. There is an option in the EMBY dashboard to enable throttling which will prevent the video from being transcoded all at once and will use less CPU but over a longer period of time. As mentioned there should also be an option for Hardware Acceleration in the Transcoding settings. It you set this to Yes you should see less CPU being used overall. Edited April 21, 2020 by Jdiesel Link to comment Share on other sites More sharing options...
Nostromo86 11 Posted April 21, 2020 Author Share Posted April 21, 2020 This is normal as often what happens is the video is transcoded as fast as possible, in this case at 216 fps which is almost 10x faster than the real-time speed of the video. This means the more CPU will be used but over a much shorter peroid of time. There is an option in the EMBY dashboard to enable throttling which will prevent the video from being transcoded all at once and will use less CPU but over a longer period of time. As mentioned there should also be an option for Hardware Acceleration in the Transcoding settings. It you set this to Yes you should see less CPU being used overall. Hi Super thank you for the information. I understand better how it works. I just activated the regulation. actually it takes less resources. I will ask my users if they have any problems. Thx Link to comment Share on other sites More sharing options...
kaj 239 Posted May 30, 2020 Share Posted May 30, 2020 I found I was having problems on my local network watching HEVC files in the web app with Chrome. I switched to MS Edge (Chromium version) for the web app, and now I can watch HEVC no problems. Edge actually supports HEVC natively. 1 Link to comment Share on other sites More sharing options...
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