bmmjtrip 0 Posted April 12, 2020 Share Posted April 12, 2020 i had no problem with others connecting to my server from outside but all the sudden nobody can connect remotely, they can see my server name but says it's unavailable? I've tried all the troubleshooting I can, I even reinstalled my entire NAS and Emby server and still no outside connections? Link to comment Share on other sites More sharing options...
Luke 37008 Posted April 12, 2020 Share Posted April 12, 2020 Hi, I would suggest checking out our Connection Troubleshooter: https://support.emby.media/support/solutions/articles/44001849007-connectivity Please try the steps listed there and let us know which ones succeed and which ones do not. Thanks ! 1 Link to comment Share on other sites More sharing options...
Carlo 4330 Posted April 12, 2020 Share Posted April 12, 2020 Also let us know if any equipment has changed such as routers or modems. Link to comment Share on other sites More sharing options...
tophneal 1 Posted December 6, 2020 Share Posted December 6, 2020 I’m having this issue with my ReadyNas Pro. It’s now behind a Ubiquiti Dream Machine with DDNS and port forwarding of 8096 setup. I can use my server on the local network, but outside connections (Connect accounts or manual) see the server but won’t connect to it. I’ve tried everything in the connectivity Troublershooter, but still cannot connect. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted December 6, 2020 Share Posted December 6, 2020 Hi, Does Emby show the same IP that you see on canyouseeme? Can you post a screenshot of your port forwarding? Link to comment Share on other sites More sharing options...
tophneal 1 Posted December 6, 2020 Share Posted December 6, 2020 It turned out to be my ISP and their NAT. I called them, got my account flagged, and everything is good now! 1 Link to comment Share on other sites More sharing options...
Carlo 4330 Posted December 7, 2020 Share Posted December 7, 2020 Super, glad you got it worked out! Link to comment Share on other sites More sharing options...
bradw4248 1 Posted February 3, 2021 Share Posted February 3, 2021 On 12/6/2020 at 5:56 PM, tophneal said: It turned out to be my ISP and their NAT. I called them, got my account flagged, and everything is good now! Tophneal would you mind sharing how you remotely connect to your emby server with your unifi dream machine pro. Having some issues. Can connect locally, can't connect remotely. Thanks Link to comment Share on other sites More sharing options...
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