allenarissa 3 Posted April 8, 2020 Share Posted April 8, 2020 Hello, I had Emby working normally until this morning. I can't access it remotely anymore. I made sure the port was being forward. I deleted the server and re-added using my WAN ip, the next screen asks me for the user name and password (where usually displays all my users). When I enter my credentials, it tells me invalid user name or password. Everything works good locally. also tried to manually install ver 4.4.2 but I get an error (screenshot attached) Thanks in advance embyserver-63721946966.txt Link to comment Share on other sites More sharing options...
Dwarf 7 Posted April 8, 2020 Share Posted April 8, 2020 Same here with remote access. I am still on 4.4.0.40. Strange thing is my remote users can login. Its just me... Link to comment Share on other sites More sharing options...
Pistolero 0 Posted April 8, 2020 Share Posted April 8, 2020 Hi! You need to STOP the EmBy server before updating it. The file it is trying to replace or move is locked. HTH Hello, I had Emby working normally until this morning. I can't access it remotely anymore. I made sure the port was being forward. I deleted the server and re-added using my WAN ip, the next screen asks me for the user name and password (where usually displays all my users). When I enter my credentials, it tells me invalid user name or password. Everything works good locally. also tried to manually install ver 4.4.2 but I get an error (screenshot attached) Thanks in advance Link to comment Share on other sites More sharing options...
allenarissa 3 Posted April 8, 2020 Author Share Posted April 8, 2020 I did stop it Link to comment Share on other sites More sharing options...
jaycedk 377 Posted April 8, 2020 Share Posted April 8, 2020 Check Taskmanager for all running emby server programs. Stop them all. Link to comment Share on other sites More sharing options...
allenarissa 3 Posted April 8, 2020 Author Share Posted April 8, 2020 As far as the remote access. i was able to get it going by rebooting my modem (weird, everything was checking out ok, including port 8096 being open). I still can't install 4.4.2, I rebooted computer, waited for emby server to start, shut down emby server, went to task manager to make sure there was no other instance running just in case. Still get the error when installing. Link to comment Share on other sites More sharing options...
doblea323 0 Posted April 9, 2020 Share Posted April 9, 2020 Same here I cannot connect to my server when I am outside my home network, and yes i check https://github.com/MediaBrowser/Wiki/wiki/Connectivity Link to comment Share on other sites More sharing options...
ebr 14910 Posted April 9, 2020 Share Posted April 9, 2020 Same here I cannot connect to my server when I am outside my home network, and yes i check https://github.com/MediaBrowser/Wiki/wiki/Connectivity When you did that, at what point in the troubleshooter did it fail? 1 Link to comment Share on other sites More sharing options...
doblea323 0 Posted April 9, 2020 Share Posted April 9, 2020 (edited) When you did that, at what point in the troubleshooter did it fail? I Try everything and nothing worked I will leave some photos of everything I did worked before until after the last update I can no longer use it Edited April 9, 2020 by doblea323 Link to comment Share on other sites More sharing options...
doblea323 0 Posted April 9, 2020 Share Posted April 9, 2020 Please help me Link to comment Share on other sites More sharing options...
doblea323 0 Posted April 9, 2020 Share Posted April 9, 2020 I forgot this one @@cayars Link to comment Share on other sites More sharing options...
Carlo 4330 Posted April 10, 2020 Share Posted April 10, 2020 @@doblea323 they are only partial pics so we can't see the settings. Do you have Emby mapped to port 80? What does Emby Server show on your console for ports? Link to comment Share on other sites More sharing options...
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