Browser Playback Freezes

[Spyderturbo007 19]

I'm having an issue with browser playback.  I've tried multiple computers and Firefox, IE and Edge with the same results.  The movie will play for a few minutes and then freeze.  The only way to resume playback is to close the tab, open a new one and then it will start playing again.  Anywhere from 60s to 5 minutes later, it happens again.

 

Emby is running inside of a docker.

 

I keep seeing this in the log file:

 

2020-04-04 11:14:44.158 Info HttpServer: HTTP Response 204 to 192.168.0.137. Time: 1ms. http://192.168.0.106:8096/emby/Sessions/Playing/Progress
2020-04-04 11:15:25.832 Info SessionManager: Session 4741007842ef009c1d47d7d6d9413f1c has gone idle while playing
2020-04-04 11:15:25.832 Info SessionManager: Playback stopped reported by app Emby Web 4.4.1.0 playing Bill Burr: Let It Go. Stopped at 2349053 ms

 

I'm attaching both the Emby and ffmpeg log below.

 

Thanks for the help!

EmbyLog.txt

ffmpeg.txt

Edited April 4, 2020 by Spyderturbo007

[Luke 37046]

is it only happening with avi files?

[Spyderturbo007 19]

It doesn't appear so.  I just tried it with a .mkv file and got the same thing.  It also appears as though the entire interface stops responding.  I can hit the back button, but nothing else will load.  I can't get into the Server Manager, explorer the Movies, etc.  The only thing I can do is kill the tab and re-open it, then things work correctly.

 

2020-04-04 14:18:21.681 Info EncodingManager: Transcoding kill timer stopped for JobId c910c738-e535-4449-b7b5-2adf7568e6b7 PlaySessionId 6b09a15bbd04496192614d55ccf78089. Killing transcoding
2020-04-04 14:18:21.681 Info DynamicHlsService: ProcessRun 'StreamTranscode c910c7': Stopping ffmpeg process with q command for /config/transcoding-temp/71CAC5_559.ts
2020-04-04 14:18:21.750 Info DynamicHlsService: AppendExtraLogData - Read graph file: /config/logs/ffmpeg-transcode-c910c738-e535-4449-b7b5-2adf7568e6b7_1graph.txt
2020-04-04 14:18:21.750 Info DynamicHlsService: AppendExtraLogData - Deserialized GraphData fileStream: {0:n} bytes Graph Count: 2
2020-04-04 14:18:21.750 Info DynamicHlsService: AppendExtraLogData - File Deleted
2020-04-04 14:18:21.751 Info DynamicHlsService: ProcessRun 'StreamTranscode c910c7' Process exited with code 0
2020-04-04 14:18:21.751 Info EncodingManager: Deleting partial stream file(s) /config/transcoding-temp/71CAC5.m3u8
2020-04-04 14:18:21.838 Info SessionManager: Session 430e32f1c64c2cf7de501b59f4097ab5 has gone idle while playing
2020-04-04 14:18:21.838 Info SessionManager: Playback stopped reported by app Emby Web 4.4.1.0 playing Bad Boys II. Stopped at 1967309 ms

[Luke 37046]

Can we look at the log from that? thanks.

[Spyderturbo007 19]

Absolutely.   I appreciate the help.  Sorry for the delayed response.

embyserver-63721641600.txt

[Luke 37046]

And the ffmpeg log?

[Spyderturbo007 19]

It looks like the log associated with that one got rotated out.  I did it again with a fresh log file.

 

Thanks!

embyserver.txt

ffmpeg-transcode-4a29c535-4aa3-4f4f-a35b-71389d23b70c_1.txt

[Luke 37046]

I would try lowering the in app quality setting and see if that helps.