BlazedMonkey 94 Posted April 4, 2020 Share Posted April 4, 2020 Earlier today, everything looked fine. All my movies had posters and metadata, all my collections were working just fine. I restarted the server to update to version 4.4.1.0 at 5:43pm, everything looked fine after the update, so I went about working on some other stuff. I added a few movies here and there as encodes finished, and now, I look back at Emby, and ALL my metadata is gone except for about 80 movies or so that still have posters and synopsis. There is no rhyme or reason as to the movies that still have metadata. Some are recently added while some are older, some have custom chosen posters while others are the defaults downloaded, etc. The only thing left in "Collections" at this point is stuff that had TV shows in it. like the Star Wars Collection, but all the movies are missing from it as it if hasn't scanned the movies for collections yet. It's basically acting like it's seeing the majority of my movie collection for the first time, and adding everything to "Latest Movies" in reverse alphabetical order (minus the movies that still had metadata/posters left). TV Shows and Music are completely unaffected. Any thoughts? Does this have something to do with the latest update? 2 Link to comment Share on other sites More sharing options...
Luke 36888 Posted April 4, 2020 Share Posted April 4, 2020 Hi there, how are your movie folders organized ? Link to comment Share on other sites More sharing options...
BlazedMonkey 94 Posted April 4, 2020 Author Share Posted April 4, 2020 (edited) Hi there, how are your movie folders organized ? H:\Movies\Movie Name (YEAR)\Movie File (YEAR).Bluray.1080p-GRP.mkv each folder also has the matching .nfo file created by emby inside the folder. Edited April 4, 2020 by BlazedMonkey Link to comment Share on other sites More sharing options...
Brendon 100 Posted April 4, 2020 Share Posted April 4, 2020 (edited) Exact same thing is happening to mine as well, completely rescanning everything back into the library, been going for a few hrs now. EDIT: Seems to be contained to Movie Libraries only for me, it took about 8hrs to complete across 5x 4TB drives, with about 17TB of media, it completely messed up edited metadata on dozens of movies. Edited April 4, 2020 by Brendon Link to comment Share on other sites More sharing options...
C.S. 60 Posted April 4, 2020 Share Posted April 4, 2020 Just noticed my server is waiting to restart after installing the update to 4.4.1. This is a bummer since I disabled automatic updates at least a couple versions ago. Apparently 4.4.0.40 enabled auto updates and I missed it. Luckily auto restart was left disabled. Is there any way to revert until the cause of this issue is determined? I have multiple movie folders and they are a bit of a free-for-all. I don't do any re-naming or separate folders for each movie. It's never been a problem for me (to emby's credit). Please don't enable auto updates by default. 1 Link to comment Share on other sites More sharing options...
ebr 14863 Posted April 4, 2020 Share Posted April 4, 2020 Please don't enable auto updates by default. Hi. Did you update a previous version manually? If you do it manually, then that option is re-enabled, I believe. Link to comment Share on other sites More sharing options...
C.S. 60 Posted April 4, 2020 Share Posted April 4, 2020 (edited) Hi. Did you update a previous version manually? If you do it manually, then that option is re-enabled, I believe. Yes. I must say that seems counterintuitive. Edit: I've always done updates through the dashboard. Does that count as "manual"? Edited April 4, 2020 by C.S. Link to comment Share on other sites More sharing options...
ebr 14863 Posted April 4, 2020 Share Posted April 4, 2020 Edit: I've always done updates through the dashboard. Does that count as "manual"? If you mean by pressing the "Update Now" button, then yes, I believe so. Link to comment Share on other sites More sharing options...
khodges747 55 Posted April 4, 2020 Share Posted April 4, 2020 In my case all my Collections are gone except the 3 that have TV shows included. I didn't seem to lose any metadata in my movies. Also, please let me decide if I want automatic updates. This is an excellent example of why that should be the case and why, if I change it in Settings, you should NEVER set it back for any reason. 2 Link to comment Share on other sites More sharing options...
C.S. 60 Posted April 4, 2020 Share Posted April 4, 2020 Since my server has yet to be restarted after the update to 4.4.1.0, can I safely shut it down and revert by running the 4.4.0.40 installer I just downloaded from github? Sorry if the answer is super obvious but I've never tried this before. Link to comment Share on other sites More sharing options...
Brendon 100 Posted April 4, 2020 Share Posted April 4, 2020 (edited) In my case all my Collections are gone except the 3 that have TV shows included. I didn't seem to lose any metadata in my movies. Also, please let me decide if I want automatic updates. This is an excellent example of why that should be the case and why, if I change it in Settings, you should NEVER set it back for any reason. Just checked that and yep all my collections are gone. The changed metadata i mentioned earlier is probably down to me not using .nfo files which is about to change, but that maybe suggests something went amiss with the movie database in this release. Edited April 4, 2020 by Brendon Link to comment Share on other sites More sharing options...
ebr 14863 Posted April 4, 2020 Share Posted April 4, 2020 Since my server has yet to be restarted after the update to 4.4.1.0, can I safely shut it down and revert by running the 4.4.0.40 installer I just downloaded from github? Sorry if the answer is super obvious but I've never tried this before. Turn off automatic updates, then shut down the server and delete the "update" folder and then you can just re-start. The update actually happens at start up so it hasn't happened yet for you. 1 Link to comment Share on other sites More sharing options...
C.S. 60 Posted April 4, 2020 Share Posted April 4, 2020 Ah much easier. That worked great. Thank you. Link to comment Share on other sites More sharing options...
BlazedMonkey 94 Posted April 4, 2020 Author Share Posted April 4, 2020 (edited) So what the heck happened here boys? That just blew a LOOOOOT of custom edits down the tubes for me Edited April 4, 2020 by BlazedMonkey Link to comment Share on other sites More sharing options...
nicko84 37 Posted April 4, 2020 Share Posted April 4, 2020 Turn off automatic updates, then shut down the server and delete the "update" folder and then you can just re-start. The update actually happens at start up so it hasn't happened yet for you. I did it but i'm still in 4.4.1.0. Thanks for your help Link to comment Share on other sites More sharing options...
nicko84 37 Posted April 4, 2020 Share Posted April 4, 2020 (edited) Last movies added list is wrong and i've lost all my collections ! Tv shows last added list is good. Edited April 4, 2020 by nicko84 Link to comment Share on other sites More sharing options...
naeyaert 8 Posted April 4, 2020 Share Posted April 4, 2020 Turn off automatic updates, then shut down the server and delete the "update" folder and then you can just re-start. The update actually happens at start up so it hasn't happened yet for you. I've just been directed here by "Trial and Error" User... I posted a message saying I'm having the same problem. All of a sudden 4.4.1.0 comes along and BAM!!! all my movies are screwed up. I tried to rebuild my library bit it's taking FOOOOOOOREVER - says "90.7%" last night and when I woke up this morning 7 hours later it said "90.8%". At this rate I'll be 78yrs old when my library rebuilds. What's going on here Emby? Can anyone help as this is obviously a major problem for some users. Some simple suggestions appreciated to get my very well organized library back please. Thanks in advance, Rob Link to comment Share on other sites More sharing options...
FrostByte 5024 Posted April 4, 2020 Share Posted April 4, 2020 I've just been directed here by "Trial and Error" User... WTH? Link to comment Share on other sites More sharing options...
Happy2Play 8145 Posted April 4, 2020 Share Posted April 4, 2020 (edited) No it was actually you @@FrostByte. But the percentage is not very accurate. LOGS Edited April 4, 2020 by Happy2Play 1 Link to comment Share on other sites More sharing options...
FrostByte 5024 Posted April 4, 2020 Share Posted April 4, 2020 (edited) First time I've been called that for posting a link Edited April 4, 2020 by FrostByte Link to comment Share on other sites More sharing options...
Happy2Play 8145 Posted April 4, 2020 Share Posted April 4, 2020 First time I've been called that Just my applied member title, just like ebr's "Chief Bottle Washer" title. 1 Link to comment Share on other sites More sharing options...
FrostByte 5024 Posted April 4, 2020 Share Posted April 4, 2020 Just my applied member title, just like ebr's "Chief Bottle Washer" title. LOL. Missed that. Thought he was calling me that because I'm pretty sure I was the one who posted the link here Oh, well. funny Link to comment Share on other sites More sharing options...
naeyaert 8 Posted April 4, 2020 Share Posted April 4, 2020 (edited) First time I've been called that for posting a link So why is this happening to just the movie folders and some movies seem fine? I saw a post saying 4.5.0.4 (beta) was supposed to fix this but it hasnt. I'm now running this beta version and again it's stuck at 91.0% rebuild of my movies library What is going on guys???? Edited April 4, 2020 by naeyaert Link to comment Share on other sites More sharing options...
FrostByte 5024 Posted April 4, 2020 Share Posted April 4, 2020 Did you stop the scan from the previous version to load the beta? If so, the damage was already done. The server still needs to finish a complete scan even if this was fixed Link to comment Share on other sites More sharing options...
Happy2Play 8145 Posted April 4, 2020 Share Posted April 4, 2020 So why is this happening to just the movie folders and some movies seem fine? I saw a post saying 4.5.0.4 (beta) was supposed to fix this but it hasnt. I'm now running this beta version and again it's stuck at 91.0% rebuild of my movies library What is going on guys???? Need a log to see what is going on. But once something like this has happened the only fix is allowing the scan for finish, or if you do system backups, restoring to before the update. Already mentioned my theory in your topic. 1 Link to comment Share on other sites More sharing options...
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