cr0wbaar 0 Posted April 3, 2020 Share Posted April 3, 2020 For some reason Emby wont download and display images on new content added like it use to. I've checked all the settings and looks like I have everything I should checked unless I'm missing something. I've tried refreshing the metadata and checking replace all images but can't find anything else that might help. Link to comment Share on other sites More sharing options...
Luke 36879 Posted April 3, 2020 Share Posted April 3, 2020 Hi, what series image fetchers are enabled? Link to comment Share on other sites More sharing options...
cr0wbaar 0 Posted April 4, 2020 Author Share Posted April 4, 2020 I have both the series and season image fetchers set to grab from the tvdb and fan art and in the settings I have everything checked (primary, art, banner, logo, thumb) and the max/min thing is set to 1/1280 Link to comment Share on other sites More sharing options...
Luke 36879 Posted April 4, 2020 Share Posted April 4, 2020 OK, please try refreshing the metadata on a series, then attach the emby server log. thanks. Link to comment Share on other sites More sharing options...
cr0wbaar 0 Posted April 4, 2020 Author Share Posted April 4, 2020 OK, please try refreshing the metadata on a series, then attach the emby server log. thanks. should I just copy and paste it or is there a way for me to download to log to attach? Link to comment Share on other sites More sharing options...
Luke 36879 Posted April 4, 2020 Share Posted April 4, 2020 You can download the log from the web interface, then click more reply options here next to the post button to attach files .thanks. Link to comment Share on other sites More sharing options...
cr0wbaar 0 Posted April 5, 2020 Author Share Posted April 5, 2020 You can download the log from the web interface, then click more reply options here next to the post button to attach files .thanks. This is after I tried to refresh the metadata. embyserver.txt Link to comment Share on other sites More sharing options...
Happy2Play 8139 Posted April 5, 2020 Share Posted April 5, 2020 (edited) I don't know the error but your system throws this error for TVDB and similar for connection info 2020-04-04 02:55:03.325 Error App: Error getting connection info 2020-04-04 21:16:39.177 Error App: Error in TheTVDB *** Error Report *** Version: 4.4.0.40 Command line: /system/EmbyServer.dll -programdata /config -ffdetect /bin/ffdetect -ffmpeg /bin/ffmpeg -ffprobe /bin/ffprobe -restartexitcode 3 Operating system: Unix 4.19.0.0 64-Bit OS: True 64-Bit Process: True User Interactive: True Runtime: file:///system/System.Private.CoreLib.dll System.Environment.Version: 3.1.2 Processor count: 24 Program data path: /config Application directory: /system System.Net.Http.HttpRequestException: System.Net.Http.HttpRequestException: Name or service not known ---> System.Net.Sockets.SocketException (0xFFFDFFFF): Name or service not known at System.Net.Http.ConnectHelper.ConnectAsync(String host, Int32 port, CancellationToken cancellationToken) --- End of inner exception stack trace --- at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod) at Tvdb.TvdbSeriesProvider.FindSeriesInternal(String name, String language, CancellationToken cancellationToken) at Tvdb.TvdbSeriesProvider.FindSeries(String name, Nullable`1 seriesYear, Nullable`1 episodeAirDate, String language, CancellationToken cancellationToken) at Tvdb.TvdbSeriesProvider.GetMetadata(SeriesInfo searchInfo, CancellationToken cancellationToken) at MediaBrowser.Providers.Manager.MetadataService`2.ExecuteRemoteProviders(MetadataResult`1 temp, String logName, TIdType id, IEnumerable`1 providers, CancellationToken cancellationToken) Source: System.Net.Http TargetSite: Void MoveNext() InnerException: System.Net.Sockets.SocketException: Name or service not known Source: System.Private.CoreLib TargetSite: Void Throw() at System.Net.Http.ConnectHelper.ConnectAsync(String host, Int32 port, CancellationToken cancellationToken) Edited April 5, 2020 by Happy2Play Link to comment Share on other sites More sharing options...
Luke 36879 Posted April 5, 2020 Share Posted April 5, 2020 Are you still running into this? It looks like your server is having trouble connecting to tvdb. Link to comment Share on other sites More sharing options...
cr0wbaar 0 Posted April 5, 2020 Author Share Posted April 5, 2020 (edited) Yeah I still can't get it to load images for new series I've added and not really sure what to do to fix it. Edited April 5, 2020 by cr0wbaar Link to comment Share on other sites More sharing options...
Luke 36879 Posted April 5, 2020 Share Posted April 5, 2020 Is something blocking your connection to tvdb? Link to comment Share on other sites More sharing options...
cr0wbaar 0 Posted April 7, 2020 Author Share Posted April 7, 2020 Is something blocking your connection to tvdb? As far as I know there shouldn't be anything blocking it but I'm not really sure how to figure that out for sure. Link to comment Share on other sites More sharing options...
Luke 36879 Posted April 7, 2020 Share Posted April 7, 2020 Typical causes of this are firewall, security software, or vpn. Can you look into those? Link to comment Share on other sites More sharing options...
MndWrp 99 Posted April 7, 2020 Share Posted April 7, 2020 (edited) if I can interject something here... i also get this problem. Any new content I add does not display images. However, I don't use any image providers. They're all turned off in my case, and I typically provide my own images (i know, i'm weird...) server 4.4.1.0 Edited April 7, 2020 by MndWrp Link to comment Share on other sites More sharing options...
MndWrp 99 Posted April 8, 2020 Share Posted April 8, 2020 (edited) Typical causes of this are firewall, security software, or vpn. Can you look into those?I don't think this is a firewall etc issue, the images are all there in my case, but just not picked up by emby Sent from my SM-G920W8 using Tapatalk Edited April 8, 2020 by MndWrp Link to comment Share on other sites More sharing options...
EZEd 53 Posted April 8, 2020 Share Posted April 8, 2020 I got a post going on about this too specific to music art. I too have scrapers turned off (uninstalled Musicbrainz and AudioDB because they were screwing up my music library presentation). I have a similar folder structure as above with backdrop.jpg files and artist.nfo files. The server is not applying these files manually to the folder. In my case it is working fine with movies and tv shows. Probably because I still have the movie and tv scraper plugins turned on. But it won't pick up the hard coded files in the music section and I can't force it to apply the files even with a metadate refresh. How do we make the server apply the files we have loaded in absence of a scraper plugin? Link to comment Share on other sites More sharing options...
MndWrp 99 Posted April 8, 2020 Share Posted April 8, 2020 I got a post going on about this too specific to music art. I too have scrapers turned off (uninstalled Musicbrainz and AudioDB because they were screwing up my music library presentation). I have a similar folder structure as above with backdrop.jpg files and artist.nfo files. The server is not applying these files manually to the folder. In my case it is working fine with movies and tv shows. Probably because I still have the movie and tv scraper plugins turned on. But it won't pick up the hard coded files in the music section and I can't force it to apply the files even with a metadate refresh. How do we make the server apply the files we have loaded in absence of a scraper plugin? Thank you for this. As a test i did try to turn a movie scraper back on, and the file downloaded fine and is displayed in emby apps... but the file is named [filename]-poster.jpg instead of poster.jpg So it looks like simply having an image named poster.jpg is not working. Hopefully this can be resolved soon! Luke... ? Link to comment Share on other sites More sharing options...
Luke 36879 Posted April 8, 2020 Share Posted April 8, 2020 There are communication failures to the internet metadata providers so that's why I said that. But yes it should be using those existing images. Link to comment Share on other sites More sharing options...
MndWrp 99 Posted April 8, 2020 Share Posted April 8, 2020 There are communication failures to the internet metadata providers so that's why I said that. But yes it should be using those existing images.It's not picking them up... And if i manually add them via the edit images feature, it creates a (filename)-poster.jpg file as well. So simply having a poster.jpg in there seems broken... - Server 4.4.1.0 on Synology - Library is mixed content (as are all my libraries, but i did try to create a proper movie library and i get the same result) Thanks for the help! Sent from my SM-G920W8 using Tapatalk Link to comment Share on other sites More sharing options...
MndWrp 99 Posted April 8, 2020 Share Posted April 8, 2020 There are communication failures to the internet metadata providers so that's why I said that. But yes it should be using those existing images. Hey @@Luke, i did another quick test and removed the 720p files from the setup, leaving a single 1080p movie. The images are now visible, meaning that the images not displaying have something to do with the multi-version aspect of these movies. Any hope to fix this ? Link to comment Share on other sites More sharing options...
Luke 36879 Posted April 8, 2020 Share Posted April 8, 2020 Yes there is. 1 Link to comment Share on other sites More sharing options...
cr0wbaar 0 Posted June 5, 2020 Author Share Posted June 5, 2020 Just wanted to post a conclusion to this, I ended up restarting the docker my Emby server was running on and all the meta data and images started updating correctly afterwards. Link to comment Share on other sites More sharing options...
Luke 36879 Posted June 8, 2020 Share Posted June 8, 2020 That's interesting, thanks for the feedback. Link to comment Share on other sites More sharing options...
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