Jump to content


Photo

Can't resume or fast forward

rclone

  • Please log in to reply
11 replies to this topic

#1 stevensp OFFLINE  

stevensp

    Member

  • Members
  • 10 posts
  • Local time: 07:56 AM
  • LocationSingapore

Posted 25 March 2020 - 12:43 PM

I have set up my server on ubuntu, with Google Drive mounted on it via rclone. Not running any rclone cache or encryption etc.

I have install Emby 1.076 on my Samsung UA55JU6600 TV

I am able to play my movies and tv shows just fine.

 

However, I am unable to resume after a video have been played, or even fast forward the video via the 30-seconds button. 

I am able to resume and fast forward while viewing in Chrome.

 

Not sure how to go about diagnosing the problem, or what logs I should be providing.

 

Any help is much appreciated. Thanks.


Edited by stevensp, 25 March 2020 - 12:44 PM.


#2 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 156920 posts
  • Local time: 07:56 PM

Posted 25 March 2020 - 01:18 PM

HI there, has the initial library scan completed? generally this means the server doesn't have media info for the item yet.



#3 stevensp OFFLINE  

stevensp

    Member

  • Members
  • 10 posts
  • Local time: 07:56 AM
  • LocationSingapore

Posted 25 March 2020 - 02:48 PM

Yes the scan has been completed. 

 

This only happens on my Samsung TV, and not the web browser, so I was thinking it relates more to the app, rather than rclone itself. (I could be wrong)



#4 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 156920 posts
  • Local time: 07:56 PM

Posted 25 March 2020 - 03:09 PM

What kind of video file?



#5 stevensp OFFLINE  

stevensp

    Member

  • Members
  • 10 posts
  • Local time: 07:56 AM
  • LocationSingapore

Posted 25 March 2020 - 09:02 PM

I just realised that this only happens to the files in this series. The other shows were okay with resuming and fast forwarding.

 

5e7bff3a6f616_Capture.png



#6 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 156920 posts
  • Local time: 07:56 PM

Posted 25 March 2020 - 09:12 PM

Can you please attach the emby server and ffmpeg logs? thanks.



#7 stevensp OFFLINE  

stevensp

    Member

  • Members
  • 10 posts
  • Local time: 07:56 AM
  • LocationSingapore

Posted 25 March 2020 - 10:47 PM

https://pastebin.com/85unysfR - emby server

 

I dont have the ffmpeg logs as the video was in direct play mode.



#8 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 156920 posts
  • Local time: 07:56 PM

Posted 25 March 2020 - 11:11 PM

If you open the video in the web app, does the detail screen show a runtime for it?



#9 stevensp OFFLINE  

stevensp

    Member

  • Members
  • 10 posts
  • Local time: 07:56 AM
  • LocationSingapore

Posted 26 March 2020 - 12:49 AM

Yes, using the web and the app will show the option to resume from it, but the tv app will crash once I try to resume. 

 

Since it only happens to this particular series, I think it might be an one-off thing. Will update if I encounter such problems again.

 

Thanks!



#10 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 156920 posts
  • Local time: 07:56 PM

Posted 26 March 2020 - 10:25 AM

Yes it sounds like the Samsung video player is having trouble with those files for some reason.

#11 angusleung OFFLINE  

angusleung

    Advanced Member

  • Members
  • 30 posts
  • Local time: 07:56 AM

Posted 27 March 2020 - 08:56 AM

I have almost the same problem.

If the video type needed to transcode. It will not able to resume and fast forward in webapp,

but if it is direct play, it could resume and fast forward just fine.

 

Thanks!



#12 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 156920 posts
  • Local time: 07:56 PM

Posted 27 March 2020 - 09:04 AM

@angusleung can we please look at an example? Thanks.





Also tagged with one or more of these keywords: rclone

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users