tibinet 1 Posted March 20, 2020 Share Posted March 20, 2020 Hello, the last month I have issue with many movies. During the playback, there is no video, only sound and subtitles are working. As regards the codec, I mostly play videos with x264, and some of them are playing some of them not. My Samsung TV is UE55KS7500 Do you have any idea please? Thnaks. Link to comment Share on other sites More sharing options...
FrostByte 5042 Posted March 20, 2020 Share Posted March 20, 2020 (edited) -What version of the app are you using? -Can you give us a printscreen of the media info for a video that doesn't work. MI can be found at the bottom of the details page for your video using the web client -Please provide server logs during playback -Please provide ffmpeg logs if transcoding. -If transcoding please tell use what stats for nerds says the reason for transcoding was https://emby.media/community/index.php?/topic/29517-how-to-report-a-problem/ Thanks Edited March 20, 2020 by FrostByte Link to comment Share on other sites More sharing options...
tibinet 1 Posted March 21, 2020 Author Share Posted March 21, 2020 Looks like I found a solution, I switched of transcoding, and now the movies plays.... strange... Link to comment Share on other sites More sharing options...
FrostByte 5042 Posted March 21, 2020 Share Posted March 21, 2020 Looks like I found a solution, I switched of transcoding, and now the movies plays.... strange... ya, it shouldn't transcode unless needed Link to comment Share on other sites More sharing options...
Luke 37008 Posted March 23, 2020 Share Posted March 23, 2020 Please attach the information requested in how to report a media playback issue. thanks. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now