Jump to content


Photo

Constant Force Closing and Track Seek Skipping


  • Please log in to reply
23 replies to this topic

#1 negativzeroe OFFLINE  

negativzeroe

    Advanced Member

  • Members
  • 245 posts
  • Local time: 07:27 AM

Posted 18 March 2020 - 01:53 PM

See specifically between 11:30 and 12:07.

 

I turned off my car - disconnecting bluetooth, then got back in and had cleared from recents twice. Had to force close to get the app to start up again.

 

Going to next track in audiobooks seeks to much further in the track. Has been doing consistently for the past several chapters and this is the first time listening to this book. To note, it's m4b format.

Attached Files

  • Attached File  log.txt   21.12MB   2 downloads


#2 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 157008 posts
  • Local time: 08:27 AM

Posted 18 March 2020 - 01:56 PM

Is your media folder down?

System.IO.DirectoryNotFoundException: System.IO.DirectoryNotFoundException: Could not find a part of the path '/mnt/media/audiobooks'.


#3 negativzeroe OFFLINE  

negativzeroe

    Advanced Member

  • Members
  • 245 posts
  • Local time: 07:27 AM

Posted 18 March 2020 - 01:59 PM

 

Is your media folder down?

System.IO.DirectoryNotFoundException: System.IO.DirectoryNotFoundException: Could not find a part of the path '/mnt/media/audiobooks'.

No /mnt/media is a physical internal drive, and is mounted in fstab.

 

I'm noticing thought that the podcasts folder gives the same exception and it doesn't exist anymore so I'm removing the library, there should be no reason why audiobooks would give the exception though.


Edited by negativzeroe, 18 March 2020 - 02:05 PM.


#4 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 157008 posts
  • Local time: 08:27 AM

Posted 18 March 2020 - 02:10 PM

I would suggest resolving that first before trying to play again.



#5 negativzeroe OFFLINE  

negativzeroe

    Advanced Member

  • Members
  • 245 posts
  • Local time: 07:27 AM

Posted 18 March 2020 - 02:26 PM

I would suggest resolving that first before trying to play again.

That's the problem though there is nothing to resolve. That folder exists and there is no problem accessing it. It's not a mounting issue or we would see the movies, music, etc also throwing that exception. So far all I'm seeing is audiobooks.



#6 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 157008 posts
  • Local time: 08:27 AM

Posted 18 March 2020 - 02:29 PM

Perhaps it is going offline at some point?



#7 negativzeroe OFFLINE  

negativzeroe

    Advanced Member

  • Members
  • 245 posts
  • Local time: 07:27 AM

Posted 18 March 2020 - 02:30 PM

Perhaps it is going offline at some point?

The wife has been playing on the fire tv with no interruptions. But for me it's the same, if bluetooth connects or disconnects, or if I get on or off wifi, I get the same problem. If there is a problem with the connection it is most likely with the app, not the server. I would have provided logs from the app but it has stopped giving me them after like the 9th.


Edited by negativzeroe, 18 March 2020 - 02:38 PM.


#8 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 157008 posts
  • Local time: 08:27 AM

Posted 18 March 2020 - 03:23 PM

OK yes, if the connection changes, we still have work to do there to improve the recovery during media playback. Thanks for the feedback.



#9 negativzeroe OFFLINE  

negativzeroe

    Advanced Member

  • Members
  • 245 posts
  • Local time: 07:27 AM

Posted 18 March 2020 - 09:32 PM

OK yes, if the connection changes, we still have work to do there to improve the recovery during media playback. Thanks for the feedback.

Funny thing is this audiobook is downloaded offline.

#10 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 157008 posts
  • Local time: 08:27 AM

Posted 18 March 2020 - 09:40 PM

We're looking into it, thanks.


  • negativzeroe likes this

#11 negativzeroe OFFLINE  

negativzeroe

    Advanced Member

  • Members
  • 245 posts
  • Local time: 07:27 AM

Posted 19 March 2020 - 12:55 PM

unable to play and moves to next track around 11:50

Attached Files

  • Attached File  log.txt   2.3MB   0 downloads


#12 negativzeroe OFFLINE  

negativzeroe

    Advanced Member

  • Members
  • 245 posts
  • Local time: 07:27 AM

Posted 30 March 2020 - 08:48 AM

@Luke

More logs attached. Anything I can try or change to improve? I find it hard to believe that it's the share considering all my libraries are on this share and audiobooks are the only items having issues.

 

Yesterday around 10:36 I was listenting to chapter 17 and it skipped to halfway through track 20 right after.

Also I'm not able to download anymore. Keeps failing. This was around 4:30 probably but has been continuing through to today, Tried resetting the app, downgrading, upgrading, the whole shebang.

Attached Files


Edited by negativzeroe, 30 March 2020 - 08:51 AM.


#13 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 157008 posts
  • Local time: 08:27 AM

Posted 30 March 2020 - 11:13 AM

We're looking into it. Thanks for reporting.

#14 negativzeroe OFFLINE  

negativzeroe

    Advanced Member

  • Members
  • 245 posts
  • Local time: 07:27 AM

Posted 30 March 2020 - 03:38 PM

We're looking into it. Thanks for reporting.

FYI may want to look more on the server than the app, I just tried 3.1.2 as I saved a copy once I confirmed everything works and it does not now that I upgraded from 4.3 to 4.4. (using stable track)



#15 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 157008 posts
  • Local time: 08:27 AM

Posted 30 March 2020 - 06:45 PM

Thanks for the info.



#16 negativzeroe OFFLINE  

negativzeroe

    Advanced Member

  • Members
  • 245 posts
  • Local time: 07:27 AM

Posted 11 April 2020 - 08:20 AM

Just now, I was on chapter 24, then it finished out the book and skipped halfway down the prologue. It does this with every single track, though usually it only skips a track or two and ends up halfway to 70% of that track. I tested on the web and it went to the next track as intended. Here are some more logs:

Attached Files

  • Attached File  log.txt   92KB   0 downloads


#17 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 157008 posts
  • Local time: 08:27 AM

Posted 12 April 2020 - 12:28 AM

Hi, where is your previous topic on this?

#18 negativzeroe OFFLINE  

negativzeroe

    Advanced Member

  • Members
  • 245 posts
  • Local time: 07:27 AM

Posted 12 April 2020 - 10:46 AM

https://r.tapatalk.c...link_source=app

Sent from my ONEPLUS A5000 using Tapatalk

#19 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 157008 posts
  • Local time: 08:27 AM

Posted 12 April 2020 - 12:40 PM

I've merged your topics so that we can keep relevant discussion together. Thanks.


  • negativzeroe likes this

#20 negativzeroe OFFLINE  

negativzeroe

    Advanced Member

  • Members
  • 245 posts
  • Local time: 07:27 AM

Posted 15 April 2020 - 09:19 PM

I've merged your topics so that we can keep relevant discussion together. Thanks.

No worries was just trying to keep it concentrated to a particular issue. Also I noticed my time zone wasn't mapped so I figure previous logs were useless.....

7:40 connected Bluetooth and killed emby. Had to swipe out of recents.
8:12 next track jumped to 44 mins.Attached File  log.txt   176.7KB   1 downloads

Sent from my ONEPLUS A5000 using Tapatalk




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users