Ghostsailor 1 Posted March 14, 2020 Share Posted March 14, 2020 Hey guys @@softworkz, Currently I am having issues playing media on devices which need transcoding to play the file. E.g my Oneplus 5T phone manages to direct play x265 encoded files and Emby works like a charm for that device. However when I try to watch on a notebook or PC which needs to transcode the x265 into x264 the video never starts or just stops after a few seconds. I restarted the emby server and the whole windows server multiple times but that does not solve the problem. I attached the server logs for you. embyserver.txt ffmpeg-transcode-ee2800e7-7a19-4344-b5ba-a7306af79f88_1.txt Link to comment Share on other sites More sharing options...
Happy2Play 8239 Posted March 14, 2020 Share Posted March 14, 2020 Not much in the logs. Have you tried restarting the Machine? Have you tried disabling Hardware Acceleration? Or selectively disabling HWA Decoding or Encoding? I know there are improvements in 4.4.x.x but not sure how much longer it will be in beta. 1 Link to comment Share on other sites More sharing options...
Ghostsailor 1 Posted March 15, 2020 Author Share Posted March 15, 2020 Hey Happy2Play, hardware acceleration really broke it for me. I turned it off, restarted the server and everything works fine. Turned it on again for testing and nothing worked anymore. Anyway I will keep it turned off. I am just currious because it worked about half a year just fine and then suddenly yesterday it stopped working at all. Link to comment Share on other sites More sharing options...
pwhodges 1522 Posted March 15, 2020 Share Posted March 15, 2020 Has a video card driver updated itself? Paul Link to comment Share on other sites More sharing options...
Ghostsailor 1 Posted March 15, 2020 Author Share Posted March 15, 2020 It's just the integrated graphics of the cpu but yes, it is possible. Anyway I am going to swap out hardware soon so I am not looking further into that. I will test hard acceleration with the new hardware again. Link to comment Share on other sites More sharing options...
softworkz 3325 Posted March 15, 2020 Share Posted March 15, 2020 Hey guys @@softworkz, Currently I am having issues playing media on devices which need transcoding to play the file. E.g my Oneplus 5T phone manages to direct play x265 encoded files and Emby works like a charm for that device. However when I try to watch on a notebook or PC which needs to transcode the x265 into x264 the video never starts or just stops after a few seconds. I restarted the emby server and the whole windows server multiple times but that does not solve the problem. I attached the server logs for you. @@Ghostsailor - Please choose "Advanced" for hw acceleration and make sure that the following is NOT selected: DX11VA Intel® HD Graphics 4600 - H.265 (HEVC) Anyway, this will be fixed in the upcoming 4.4 release. Link to comment Share on other sites More sharing options...
Solution Ghostsailor 1 Posted March 17, 2020 Author Solution Share Posted March 17, 2020 Please choose "Advanced" for hw acceleration and make sure that the following is NOT selected: DX11VA Intel® HD Graphics 4600 - H.265 (HEVC) Works perfectly, thank you very much. 1 Link to comment Share on other sites More sharing options...
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