davesurfer 14 Posted March 9, 2020 Share Posted March 9, 2020 (edited) When I play video with the Emby web app, or even Emby Theater on a PC on the home network, it stalls continuously and can't stream fast enough for playback. On my phone Android app, Emby Theater on the SAME computer where the videos & server is, it's fast with no problems. For the web app, I've tried different browsers, Firefox, Chrome, Edge. What can I do? Thanks! Edited March 9, 2020 by davesurfer Link to comment Share on other sites More sharing options...
Luke 37008 Posted March 9, 2020 Share Posted March 9, 2020 Hi there, let's look at an example. Please go over an example and attach the information requested in how to report a media playback issue. Thanks ! Link to comment Share on other sites More sharing options...
davesurfer 14 Posted March 9, 2020 Author Share Posted March 9, 2020 Hi there, let's look at an example. Please go over an example and attach the information requested in how to report a media playback issue. Thanks ! Please find the logs attached. I was playing "something about Harry" on my Android phone, then as you asked for logs, I went back to the Emby Theater, resumed that same episode, it didn't even play, then tried to play it on the web app as well as you'll see. Thanks! embyserver.txt ffmpeg-remux-4e11dda9-6e6b-4084-98b4-529df355e26a_1.txt Link to comment Share on other sites More sharing options...
Luke 37008 Posted March 9, 2020 Share Posted March 9, 2020 Have you tried the desktop version of our Theater app? It has a more robust video player that you'll probably have a better experience with. https://emby.media/emby-theater.html Link to comment Share on other sites More sharing options...
davesurfer 14 Posted March 10, 2020 Author Share Posted March 10, 2020 Have you tried the desktop version of our Theater app? It has a more robust video player that you'll probably have a better experience with. https://emby.media/emby-theater.html Oh ok I'll try that, I was trying the W10 modern app of that I guess. Link to comment Share on other sites More sharing options...
davesurfer 14 Posted March 11, 2020 Author Share Posted March 11, 2020 Have you tried the desktop version of our Theater app? It has a more robust video player that you'll probably have a better experience with. https://emby.media/emby-theater.html Looks like the desktop app is working without any issues thanks. Link to comment Share on other sites More sharing options...
davesurfer 14 Posted March 12, 2020 Author Share Posted March 12, 2020 (edited) Have you tried the desktop version of our Theater app? It has a more robust video player that you'll probably have a better experience with. https://emby.media/emby-theater.html So that worked for a bit, now it's doing the same thing and stopping, then playing again after a bit with the desktop version of the Theater app. Here's the latest server log. The playback issue was happening right before I closed the program so it should be towards the end of the log. Not sure if I mentioned this, but I've tested network speeds and have flawlessly streamed 4k YouTube videos as well as played the episode video files with Media Player Classic directly with no issues.Thanks. embyserver.txt Edited March 12, 2020 by davesurfer Link to comment Share on other sites More sharing options...
Luke 37008 Posted March 12, 2020 Share Posted March 12, 2020 Hi there, please try this: https://emby.media/community/index.php?/topic/81588-emby-theater-unwatchable/?p=833231 Link to comment Share on other sites More sharing options...
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