Jump to content

Cannot play a episode


Sakashi
Go to solution Solved by Luke,

Recommended Posts

Sakashi

Hello,
I got a problem playing one file on Emby. It is stuck at loading and never starts to play.

If I open it on my phone, it starts as it should. Not easy to read why in the logs. Need help

Logs.txt

post-594233-0-34788000-1583253617_thumb.png

Edited by Sakashi
Link to comment
Share on other sites

Sakashi

Added the logs now and a screenshot. Might be hard to see from the screen shot, but it wont start beyond that point, even on local network. Tested in Chrome and Edge, same error. But no error message. Other media starts as it should

Edited by Sakashi
Link to comment
Share on other sites

Sakashi

Did the logs miss anything? I have some trouble to see the reason why this won't start. Is it the file?

Link to comment
Share on other sites

The transcoding seems to run as expected. 

 

Would you mind retrying with the 4.4 release which will be out shortly?

Most likely it will be already fixed..

Link to comment
Share on other sites

Sakashi

Updated to 4.4.0.27 version now. But still cannot play that one file. I can start the file on my phone tho, but not in chrome og edge. 

Link to comment
Share on other sites

Sakashi

Yes, just one thing I cannot play. One file

And it works in Windows Media Player, through Emby on the phone app and the Windows 10 store app. But not the browser 

Link to comment
Share on other sites

  • Solution

Then why not just convert the file? our media conversion feature can help with this.

  • Like 1
Link to comment
Share on other sites

It's hard to say. If you can provide us with a copy of the original file we can test it out and get to the bottom of it.

Link to comment
Share on other sites

Sakashi

Sadly, the file is gone. Recorded from DVR and deleted it after watching it. But good to know converting works wonder =) Thanks for the help

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...