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Audio for specific file - fine until put into Emby


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Hi there.  I've got one file that I ripped from one of my DVDs.  The audio is totally fine until I put it into Emby.  After that I've tried playing on Nvidia Shield, browser, and Apple TV and it sounds horrible.  Just loud noise in the foreground . I can't figure out what the issue is with the audio unfortunately.  File was created from DVD Video_TS folder to MKV using MakeMKV.  Attached is the info on the file.  Help appreciated.

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Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue:

https://emby.media/community/index.php?/topic/790-how-to-report-a-problem/?view=getnewpost

Thanks!

 

HI Luke,

 

Thanks for the reply.  I've pulled the 3 logs from around the time I just tested the file again that has problems.  Additionally I recorded a short clip of the sound if that is helpful at all.  I attempted playback this time with Microsoft Edge (New Chromium Based) but as I mentioned before it happens with all players and hardware with the same audio issue.  Hopefully I got the required logs.  If additional data is needed, please let me know.  Thank you.

Audio recording 2020-03-02 at 13-29-41.mp3

Log1.txt

Log2.txt

Log3.txt

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Hi there.  I've got one file that I ripped from one of my DVDs.  The audio is totally fine until I put it into Emby.  After that I've tried playing on Nvidia Shield, browser, and Apple TV and it sounds horrible.  Just loud noise in the foreground . I can't figure out what the issue is with the audio unfortunately.  File was created from DVD Video_TS folder to MKV using MakeMKV.  Attached is the info on the file.  Help appreciated.

 

I'm afraid it's a bit out of our scope to provide support for media files created with 3rd party tools. 

Actually I don't even know that tool.

 

Searching for "makemkv audio problems" returns quite a number of results. I would focus on these first:

 
 
 
 
Also, before we can look any further, could you please verify that the file you have generated is playing fine in at least two or three different players?
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