IamJosh 8 Posted February 22, 2020 Share Posted February 22, 2020 Hi, I first tried Emby for one month and within the month, I paid for a lifetime. My Premiere was entered and it worked for some time but when the month expired, my lifetime was not recognized and it asks me to "Get Emby Premiere". I double-checked that the key I received by email after paying for the lifetime is the one that was entered, which happened to be the exact same one from the previous one-month subscription. Help. Link to comment Share on other sites More sharing options...
Happy2Play 8281 Posted February 22, 2020 Share Posted February 22, 2020 Can you remove the key, hit save, then re-add the key and hit save. Then post the server log if status does not update. Link to comment Share on other sites More sharing options...
IamJosh 8 Posted February 22, 2020 Author Share Posted February 22, 2020 Hi, didn't work, here is the log attached. Link to comment Share on other sites More sharing options...
Solution IamJosh 8 Posted February 22, 2020 Author Solution Share Posted February 22, 2020 I just received an email about Privacy Badger possibly interfering. Don't know if anything else was done, but after disabling Privacy Badger it works now. Thank you 2 Link to comment Share on other sites More sharing options...
Happy2Play 8281 Posted February 22, 2020 Share Posted February 22, 2020 Yes there are several topic about it and your log probably would have shown failed connections to the admin server. 1 Link to comment Share on other sites More sharing options...
ebr 14910 Posted February 22, 2020 Share Posted February 22, 2020 Our KB article references this issue as well. The KB is always a great first place to start as it is easily searchable for your issue (this forum sometimes isn't very good at search). Or an email to billing support as you did is fine too. Thanks. My Emby Premiere Key says its Invalid or Missing 1 Link to comment Share on other sites More sharing options...
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