vhuang1103 0 Posted February 19, 2020 Share Posted February 19, 2020 Dear Support: I use emby with my Andorid TV(Sony XBR-75X900F)，When I play the Portrait video(record by mobile phone) on TV，It have wrong direction But play well via emby web Please see the attachment TV Web Link to comment Share on other sites More sharing options...
Luke 36997 Posted February 19, 2020 Share Posted February 19, 2020 Hi there, what version of the app are you running on Android TV? Link to comment Share on other sites More sharing options...
vhuang1103 0 Posted February 19, 2020 Author Share Posted February 19, 2020 Hi there, what version of the app are you running on Android TV? Hello~I use the recent app on Android TV,It should be 1.7.78g Link to comment Share on other sites More sharing options...
ebr 14902 Posted February 19, 2020 Share Posted February 19, 2020 Hi. If you use the "Playback Correction" menu, does it correct it? Link to comment Share on other sites More sharing options...
vhuang1103 0 Posted February 19, 2020 Author Share Posted February 19, 2020 Hi. If you use the "Playback Correction" menu, does it correct it? Hello~It seen not correction to right direction after I use "Playback Correction" Link to comment Share on other sites More sharing options...
ebr 14902 Posted February 19, 2020 Share Posted February 19, 2020 That was after selecting "Yes" on the playback correction dialog? Try it again... You can use that option repeatedly to try different methods of playback. Link to comment Share on other sites More sharing options...
vhuang1103 0 Posted February 20, 2020 Author Share Posted February 20, 2020 That was after selecting "Yes" on the playback correction dialog? Try it again... You can use that option repeatedly to try different methods of playback. Yes,That was use playback correction one time and I use playback correction again during play the video,Emby tell me "Too Many Erorrs,Give Up" And return to the play menu Link to comment Share on other sites More sharing options...
ebr 14902 Posted February 20, 2020 Share Posted February 20, 2020 There should have been some ffmpeg logs generated. Can I see those? Looks like even ffmpeg is having trouble with the orientation... Link to comment Share on other sites More sharing options...
Luke 36997 Posted February 20, 2020 Share Posted February 20, 2020 Can you attach an ffmpeg log example? Thanks. Link to comment Share on other sites More sharing options...
vhuang1103 0 Posted February 21, 2020 Author Share Posted February 21, 2020 Hello~Please see the attachment log.zip Link to comment Share on other sites More sharing options...
ebr 14902 Posted February 21, 2020 Share Posted February 21, 2020 Okay, so even when transcoding it still doesn't orient properly so that would indicate to me something strange about the recording (or at least unexpected by us and ffmpeg). @@softworkz, you see anything interesting? Link to comment Share on other sites More sharing options...
softworkz 3325 Posted February 21, 2020 Share Posted February 21, 2020 Okay, so even when transcoding it still doesn't orient properly so that would indicate to me something strange about the recording (or at least unexpected by us and ffmpeg). @@softworkz, you see anything interesting? The required rotation is indicated in two different ways in the source video: Metadata "rotate" Side-Data: Transform matrix When running ffmpeg (no matter whether directstream or transcode), we're always stripping off all metadata, that means #1 gets lost and #2 is preserved. That would explain why some clients show the video rotated (those looking for #2) and other won't (those looking for #1). Link to comment Share on other sites More sharing options...
vhuang1103 0 Posted February 22, 2020 Author Share Posted February 22, 2020 The required rotation is indicated in two different ways in the source video: Metadata "rotate" Side-Data: Transform matrix When running ffmpeg (no matter whether directstream or transcode), we're always stripping off all metadata, that means #1 gets lost and #2 is preserved. That would explain why some clients show the video rotated (those looking for #2) and other won't (those looking for #1). Hello~Does this mean my video file had incorrect information for rotation But the Emby Web Player is play well Link to comment Share on other sites More sharing options...
softworkz 3325 Posted February 23, 2020 Share Posted February 23, 2020 Hello~Does this mean my video file had incorrect information for rotation But the Emby Web Player is play well No, the information is at two different places and one of them isn't preserved by Emby right now. Link to comment Share on other sites More sharing options...
vhuang1103 0 Posted February 24, 2020 Author Share Posted February 24, 2020 Got it,Hope this can be fix in the new version~THKs Link to comment Share on other sites More sharing options...
Darkjeje 11 Posted April 16, 2020 Share Posted April 16, 2020 I have the same problem with android TV last version. I wait a new version Link to comment Share on other sites More sharing options...
Davkoks 0 Posted December 10, 2023 Share Posted December 10, 2023 Still the same problem, actual version 2.0.98g - Android TV 11 All problems just like mentioned above, i'm not sure if i should unlock app with this type of errors. Link to comment Share on other sites More sharing options...
Luke 36997 Posted December 10, 2023 Share Posted December 10, 2023 4 hours ago, Davkoks said: Still the same problem, actual version 2.0.98g - Android TV 11 All problems just like mentioned above, i'm not sure if i should unlock app with this type of errors. @Davkoks Hi. Can you try sideloading our standard android app on the same device and see how that compares? https://emby.media/emby-for-android.html Thanks. Link to comment Share on other sites More sharing options...
Davkoks 0 Posted December 12, 2023 Share Posted December 12, 2023 On 12/10/2023 at 11:58 PM, Luke said: @Davkoks Hi. Can you try sideloading our standard android app on the same device and see how that compares? https://emby.media/emby-for-android.html Thanks. I haven't done anything like that on TV, I'll check it ASAP. Meanwhile same videos on mobile app on phone works fine. Link to comment Share on other sites More sharing options...
Davkoks 0 Posted December 13, 2023 Share Posted December 13, 2023 On 12/10/2023 at 11:58 PM, Luke said: @Davkoks Hi. Can you try sideloading our standard android app on the same device and see how that compares? https://emby.media/emby-for-android.html Thanks. @Luke Helo In an application installed from .apk, the effect is the same. instaled version: Emby for Android 3.3.50 (taken from links provided by You) I've tried play this video from usb-drive and effect is the same as well. After all, it looks like tv have some weird codecs in it Link to comment Share on other sites More sharing options...
Luke 36997 Posted December 17, 2023 Share Posted December 17, 2023 On 12/13/2023 at 1:28 PM, Davkoks said: @Luke Helo In an application installed from .apk, the effect is the same. instaled version: Emby for Android 3.3.50 (taken from links provided by You) I've tried play this video from usb-drive and effect is the same as well. After all, it looks like tv have some weird codecs in it So 3.3.50 plays in correct orientation on your phone but not your TV? That's what you're saying? Both at 3.3.50? Link to comment Share on other sites More sharing options...
Davkoks 0 Posted December 18, 2023 Share Posted December 18, 2023 On 12/17/2023 at 8:03 AM, Luke said: So 3.3.50 plays in correct orientation on your phone but not your TV? That's what you're saying? Both at 3.3.50? @Luke Unfortunetly yes. I've checked playing thesame video directly from memory, and both, default preview, and from VLD player instyaled on TV had problems with it. (emby was better in retaining vertical in this case but instead of rotating view, it stretched the image - other aps havent rotate it) Link to comment Share on other sites More sharing options...
Luke 36997 Posted December 19, 2023 Share Posted December 19, 2023 Can you provide a copy of the video for testing? Thanks. Link to comment Share on other sites More sharing options...
Luke 36997 Posted December 20, 2023 Share Posted December 20, 2023 Hi, did you test to make sure that the problem occurs with the sample that you cut? Link to comment Share on other sites More sharing options...
Davkoks 0 Posted December 21, 2023 Share Posted December 21, 2023 22 hours ago, Luke said: Hi, did you test to make sure that the problem occurs with the sample that you cut? All videos from my phone work the same way (same video record settings) . I did not test it in android version of app installed on TV, but behavior on Android TV version was wrong as mentioned before. Link to comment Share on other sites More sharing options...
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