Jump to content


Photo

Problem with resume reading

Resuming reading bug transcode

  • Please log in to reply
85 replies to this topic

#41 Hyp3rD OFFLINE  

Hyp3rD

    Advanced Member

  • Members
  • 121 posts
  • Local time: 10:34 PM

Posted 15 February 2020 - 01:51 PM

@softworkz Do you need a access to my server for your test, or you have everything that you need?



#42 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 153190 posts
  • Local time: 10:34 PM

Posted 15 February 2020 - 02:48 PM

I think he has everything he needs. Thanks for the help.



#43 softworkz OFFLINE  

softworkz

    Advanced Member

  • Developers
  • 2595 posts
  • Local time: 04:34 AM

Posted 15 February 2020 - 03:50 PM

Yes i can reproduce with your latest sample. I've added @softworkz so that he can take a look. Thanks.

 

I'm unable to reproduce with the sample (S01E01). I can play, skip, stop and resume without problems..

 

@Luke - How did you reproduce it?



#44 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 153190 posts
  • Local time: 10:34 PM

Posted 15 February 2020 - 03:51 PM

Just tried to resume on chrome.

#45 softworkz OFFLINE  

softworkz

    Advanced Member

  • Developers
  • 2595 posts
  • Local time: 04:34 AM

Posted 15 February 2020 - 04:26 PM

Works fine for me. I tried with hw acceeleration off as the original log didn't involve hwa.

 

Did you test the same video that I did?

 

I got the one without subtitles:

 

5e4853f853501_test_video_resume.jpg



#46 Hyp3rD OFFLINE  

Hyp3rD

    Advanced Member

  • Members
  • 121 posts
  • Local time: 10:34 PM

Posted 15 February 2020 - 04:34 PM

@softworkz This is the example that you can find in the first message of the PM, it this sample, but with the log of Chrome. The ffmpeg is the #10 on this forum...

 

As you can see, it's seem to start something, but not the video on the player...

 

Your test is on 4.3.1 or 4.4.14 ?

 

It's very weird, I have test it on 3 computers, on local lan and in remote with 4.3.1... Firefox, Chrome and Edge...


Edited by Hyp3rD, 15 February 2020 - 04:38 PM.


#47 softworkz OFFLINE  

softworkz

    Advanced Member

  • Developers
  • 2595 posts
  • Local time: 04:34 AM

Posted 15 February 2020 - 05:34 PM

We might be facing different issues here. The excessive vtt subtitles generation is a known problem that is fixed in the current beta.

 

Currently, we're testing in the beta branch only. The next release is imminent and there won't be any fixes made for the 4.3.x version range.

 

Migrating to beta and going back to an earlier release version afterwards is not recommended and likely to cause problems.

But for a quick test, you can always do a backup of all library and configuration data, update to beta, do some testing  and possibly return to the release build by restoring the saved data.



#48 Hyp3rD OFFLINE  

Hyp3rD

    Advanced Member

  • Members
  • 121 posts
  • Local time: 10:34 PM

Posted 15 February 2020 - 06:00 PM

I will check what I will do, but if you want to compare, my offer to create a temp account on my server is still there, I admit that i'm curious if you will have the same result on mine...



#49 softworkz OFFLINE  

softworkz

    Advanced Member

  • Developers
  • 2595 posts
  • Local time: 04:34 AM

Posted 15 February 2020 - 06:04 PM

I will check what I will do, but if you want to compare, my offer to create a temp account on my server is still there, I admit that i'm curious if you will have the same result on mine...

 

You mean an Emby server account or an administrative OS account?

 

Either way I'm afraid, I don't have enough time for this. Why don't you install 4.4.14 yourself?



#50 Hyp3rD OFFLINE  

Hyp3rD

    Advanced Member

  • Members
  • 121 posts
  • Local time: 10:34 PM

Posted 15 February 2020 - 08:49 PM

I'm afraid of scrapping my setup ... And you @Luke, you tried with which version of the server?



#51 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 153190 posts
  • Local time: 10:34 PM

Posted 15 February 2020 - 09:41 PM

The latest beta.



#52 Hyp3rD OFFLINE  

Hyp3rD

    Advanced Member

  • Members
  • 121 posts
  • Local time: 10:34 PM

Posted 15 February 2020 - 11:00 PM

And you can reproduce my bug? So, it’s not only the version of my server that cause this? Can I or can you find a way to show it to softworkz? For a access to my server, I don’t ask a tech support of my OS or something like that, when I propose it, it was just a access to the Emby web app just to permit to watch what the bug does...


Edited by Hyp3rD, 15 February 2020 - 11:03 PM.


#53 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 153190 posts
  • Local time: 10:34 PM

Posted 15 February 2020 - 11:13 PM

I had trouble resuming that file in Chrome, yes.



#54 Hyp3rD OFFLINE  

Hyp3rD

    Advanced Member

  • Members
  • 121 posts
  • Local time: 10:34 PM

Posted 15 February 2020 - 11:19 PM

Good, how can we help softworkz to see the problem? 
 



#55 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 153190 posts
  • Local time: 10:34 PM

Posted 16 February 2020 - 03:46 AM

@softworkz i tested with the french audio track selected, subtitles off, and resuming at 21:18.



#56 softworkz OFFLINE  

softworkz

    Advanced Member

  • Developers
  • 2595 posts
  • Local time: 04:34 AM

Posted 16 February 2020 - 11:39 AM

@softworkz i tested with the french audio track selected, subtitles off, and resuming at 21:18.

 

 

@Luke

 

Works fine for me. I tried with hw acceeleration off as the original log didn't involve hwa.

 

Did you test the same video that I did?

 

I got the one without subtitles:

 

5e4853f853501_test_video_resume.jpg



#57 Hyp3rD OFFLINE  

Hyp3rD

    Advanced Member

  • Members
  • 121 posts
  • Local time: 10:34 PM

Posted 16 February 2020 - 12:18 PM

It’s probably more easy to reproduce the bug with the file that I have just send you in PM, but Luke can confirm the file that he use



#58 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 153190 posts
  • Local time: 10:34 PM

Posted 16 February 2020 - 12:39 PM

It was the second one in the pm.

#59 Hyp3rD OFFLINE  

Hyp3rD

    Advanced Member

  • Members
  • 121 posts
  • Local time: 10:34 PM

Posted 16 February 2020 - 12:50 PM

@Luke S03E17?

 

If it’s this one, you can check the last PM softworkz



#60 softworkz OFFLINE  

softworkz

    Advanced Member

  • Developers
  • 2595 posts
  • Local time: 04:34 AM

Posted 16 February 2020 - 08:38 PM

I tried with the other file now and it worked fine.

 

No problem with resuming:

 

5e49df3ec6d18_resume_issue.jpg

 

 

@Hyp3rD - I know why it fails in your case. As mentioned, there's a known bug related to VTT subtitles that has been fixed in the beta channel. It's not only a guess: I can see the bug happening in your logfile.

 

@Luke - The only part of the story that I can't explain is why you say you can reproduce. I'm afraid, but I'd need to see a log file from your test to understand what's happening at your side.







Also tagged with one or more of these keywords: Resuming reading, bug, transcode

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users