Fish21 1 Posted February 11, 2020 Share Posted February 11, 2020 Hi, I have a surface pro 4 windows tablet and am running the Microsoft store app. I have added my tv shows and am running into a first issue with the app. In a tv show I cannot vertically slide (swipe down). The page is totally stuck. The strange thing is that this only happens in any tv show page but not on the main page listing all the shows or movies. This issue obviously makes the app totally unusable since I cannot select an episode past where the screen ends. Is there any fix? Thanks Link to comment Share on other sites More sharing options...
Sammy 735 Posted February 11, 2020 Share Posted February 11, 2020 Please provide more details as indicated in this sticky post. How to Report a Problem. Link to comment Share on other sites More sharing options...
Fish21 1 Posted February 11, 2020 Author Share Posted February 11, 2020 Sorry I guess i postec this in the wrong section. I will make a new post in the windows emby theater section Link to comment Share on other sites More sharing options...
Fish21 1 Posted February 11, 2020 Author Share Posted February 11, 2020 Hi, I have a surface pro 4 windows tablet and am running the Microsoft store app. I have added my tv shows and am running into a first issue with the app. In a tv show I cannot vertically slide (swipe down). The page is totally stuck. The strange thing is that this only happens in any tv show page but not on the main page listing all the shows or movies. This issue obviously makes the app totally unusable since I cannot select an episode past where the screen ends. Is there any fix? Thanks Link to comment Share on other sites More sharing options...
Sammy 735 Posted February 11, 2020 Share Posted February 11, 2020 Logs? Link to comment Share on other sites More sharing options...
Fish21 1 Posted February 11, 2020 Author Share Posted February 11, 2020 Logs from the emby theater app? Link to comment Share on other sites More sharing options...
Fish21 1 Posted February 11, 2020 Author Share Posted February 11, 2020 (edited) . Edited February 11, 2020 by Pve87 Link to comment Share on other sites More sharing options...
Fish21 1 Posted February 11, 2020 Author Share Posted February 11, 2020 (edited) Issue does not seem to exist when changing display settings to tv mode. But that is far from ideal on a tablet. Edited February 11, 2020 by Pve87 Link to comment Share on other sites More sharing options...
Luke 37050 Posted February 11, 2020 Share Posted February 11, 2020 Hi, what screen exactly is this happening on? Link to comment Share on other sites More sharing options...
Fish21 1 Posted February 11, 2020 Author Share Posted February 11, 2020 (edited) Hi Luke. See image printscreen attached. But it is the case for every show offcourse. You can see that the bottom of the screen ends at the cast and I cannot touchslide down futher. And the weird thing is that it works when I put display settings to tv mode. When I switch back to tablet mode it works then too but only one time. As soon as I leave the show's page and go back in it is unmovable again Edited February 11, 2020 by Pve87 Link to comment Share on other sites More sharing options...
Luke 37050 Posted February 11, 2020 Share Posted February 11, 2020 On the same device can you try the web app... Http://tv.emby.media How does that compare? Link to comment Share on other sites More sharing options...
Fish21 1 Posted February 11, 2020 Author Share Posted February 11, 2020 On the webpage it works as it should Link to comment Share on other sites More sharing options...
Luke 37050 Posted February 11, 2020 Share Posted February 11, 2020 Ok, we'll take a look at this. Thanks for reporting. Link to comment Share on other sites More sharing options...
Fish21 1 Posted February 11, 2020 Author Share Posted February 11, 2020 Thats great. Thank you Link to comment Share on other sites More sharing options...
Solution Fish21 1 Posted February 21, 2020 Author Solution Share Posted February 21, 2020 It now works in the Microsoft app 1 Link to comment Share on other sites More sharing options...
Luke 37050 Posted February 21, 2020 Share Posted February 21, 2020 Thanks for the feedback. Link to comment Share on other sites More sharing options...
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