kpkimmel1983 1 Posted February 11, 2020 Share Posted February 11, 2020 I have a TV show downloaded and live TV setup. I get the 'are you still watching' prompt in green all the time. I have it turned off under bandwidth savor in roku settings and also on the user it is also turned off. Any ideas? Link to comment Share on other sites More sharing options...
Luke 36997 Posted February 11, 2020 Share Posted February 11, 2020 Hi there, what option exactly did you turn off? Can you tell us exactly what it says? Thanks ! Link to comment Share on other sites More sharing options...
kpkimmel1983 1 Posted February 11, 2020 Author Share Posted February 11, 2020 Hi there, what option exactly did you turn off? Can you tell us exactly what it says? Thanks ! under playback i unchecked 'Enable 'Are You Still Watching?' prompt' Link to comment Share on other sites More sharing options...
ebr 14902 Posted February 11, 2020 Share Posted February 11, 2020 @@speechles can you confirm if something got messed up here? Link to comment Share on other sites More sharing options...
speechles 1917 Posted February 11, 2020 Share Posted February 11, 2020 @@ebr Sure. I just submitted some changes. Reference: #790 [VideoPlayer] Fix still watching Link to comment Share on other sites More sharing options...
ebr 14902 Posted February 13, 2020 Share Posted February 13, 2020 Hi. Can you show us a picture of exactly what you are seeing when this option is turned off? Thanks. Link to comment Share on other sites More sharing options...
ebr 14902 Posted February 13, 2020 Share Posted February 13, 2020 under playback i unchecked 'Enable 'Are You Still Watching?' prompt' You did this in the Roku app, correct? Link to comment Share on other sites More sharing options...
kpkimmel1983 1 Posted February 13, 2020 Author Share Posted February 13, 2020 (edited) Roku app and on the user inside Emby Edited February 13, 2020 by kpkimmel1983 Link to comment Share on other sites More sharing options...
Luke 36997 Posted February 13, 2020 Share Posted February 13, 2020 Roku app and on the user inside Emby Ok we're looking into this. Thanks. Link to comment Share on other sites More sharing options...
ebr 14902 Posted February 13, 2020 Share Posted February 13, 2020 We cannot reproduce this or see how it is possible so we are going to need to see some images of the problem. A pic of the setting in the app and then of the message that comes up would be the first step. Thanks. Link to comment Share on other sites More sharing options...
kpkimmel1983 1 Posted February 13, 2020 Author Share Posted February 13, 2020 It has been documented by others in other threads with the same issue. I’m not home but I will take photos tonight. The green message comes across on the screen when watching Plex that says “are you still watching” then just stop playing the content. Link to comment Share on other sites More sharing options...
ebr 14902 Posted February 13, 2020 Share Posted February 13, 2020 It has been documented by others in other threads with the same issue. I’m not home but I will take photos tonight. The green message comes across on the screen when watching Plex that says “are you still watching” then just stop playing the content. That was a typo, correct? 1 Link to comment Share on other sites More sharing options...
kpkimmel1983 1 Posted February 13, 2020 Author Share Posted February 13, 2020 (edited) Lol yep, sorry. Used to many issues with that. When watching Roku... Edited February 13, 2020 by kpkimmel1983 Link to comment Share on other sites More sharing options...
kpkimmel1983 1 Posted February 14, 2020 Author Share Posted February 14, 2020 That was a typo, correct? https://imgur.com/gallery/orcBea8 Link to comment Share on other sites More sharing options...
Solution ebr 14902 Posted February 14, 2020 Solution Share Posted February 14, 2020 https://imgur.com/gallery/orcBea8 Okay, that's what we thought. That is not the Roku app. Each app has its own setting for this because you may want it on for your TV but not your phone, etc. 1 Link to comment Share on other sites More sharing options...
kpkimmel1983 1 Posted February 14, 2020 Author Share Posted February 14, 2020 Where is that? Link to comment Share on other sites More sharing options...
ebr 14902 Posted February 14, 2020 Share Posted February 14, 2020 Where is that? In the Roku app. Press the '*' key on your remote from the home screen of the app. Link to comment Share on other sites More sharing options...
Luke 36997 Posted February 17, 2020 Share Posted February 17, 2020 Have these answers helped? Link to comment Share on other sites More sharing options...
kpkimmel1983 1 Posted February 17, 2020 Author Share Posted February 17, 2020 Yep all set, thanks! Link to comment Share on other sites More sharing options...
Luke 36997 Posted February 17, 2020 Share Posted February 17, 2020 Thanks for the feedback. Link to comment Share on other sites More sharing options...
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