SamES 890 Posted February 6, 2020 Share Posted February 6, 2020 Yes, it should be working. We will work out why. A sample would be great, but I understand your issue. I'm testing with this sample. http://images-assets.nasa.gov/video/First-8K-Video-from-Space/First-8K-Video-from-Space~orig.mp4 This might actual be beyond the TV specs. But, if you can get a short (30 second) sample recorded in the same format that you can share privately, that would be appreciated. Link to comment Share on other sites More sharing options...
emea.alu 3 Posted February 6, 2020 Author Share Posted February 6, 2020 (edited) This might actual be beyond the TV specs. But, if you can get a short (30 second) sample recorded in the same format that you can share privately, that would be appreciated. You know what? I do remember using this video to test the TV initially, before I got the file I need to use now. And I probably already have it on a drive somewhere, or I can download it again anyway. I should be able to copy the file to the server and test to see if it behaves the same, hopefully tomorrow morning. I can also verify if it will play properly in the TV browser and confirm whether it is within specs. That should be enough to get you going hopefully, as I will not be able to get a sample re-encoded, unfortunately. I just downloaded the file to the server (remote access is such a wonderful thing!) and here is the file information from the web player Mes Médias Administrateur First-8K-Video-from-Space~orig 3m Se termine à 22:51 Ajouté le 02/11/2018 Vidéo: Audio: Informations du média Vidéo Title 4K HEVC Codec HEVC Étiquette de codec hvc1 Profil Main Niveau 186 Résolution 8192x4096 Ratio d’aspect 2:1 Anamorphique Non Entrelacé Non Images par seconde 23,976 Débit 138 356 kbps Couleurs primaires bt709 Espace colorimétrique bt709 Transfert de couleur bt709 Format des pixels yuvj420p Images de référence 1 Audio Title English AAC stereo (Default) Langue English Codec AAC Étiquette de codec mp4a Profil LC Disposition stereo Chaînes 2 ch Débit 317 kbps Taux d’échantillonnage 48 000 Hz Par défaut Oui Conteneur mp4 Chemin /var/www/html/First-8K-Video-from-Space~orig.mp4 Taille 3127MB Edited February 6, 2020 by emea.alu Link to comment Share on other sites More sharing options...
FrostByte 5049 Posted February 6, 2020 Share Posted February 6, 2020 resolution: 7680x4320 buffer size: 7880x4320 Is the buffer size typically larger than 8K? I don't see buffer size on any of my 4K movies. That's from the original file. Link to comment Share on other sites More sharing options...
emea.alu 3 Posted February 6, 2020 Author Share Posted February 6, 2020 (edited) resolution: 7680x4320 buffer size: 7880x4320 Is the buffer size typically larger than 8K? I don't see buffer size on any of my 4K movies. That's from the original file. Are you sure this is 7880 and not 7680? This looks like a frame buffer holding 1 frame... This is embedded in the video file and it is what is causing the crash? Edited February 6, 2020 by emea.alu Link to comment Share on other sites More sharing options...
FrostByte 5049 Posted February 7, 2020 Share Posted February 7, 2020 I don't know if it's causing the crash, but it came from what you posted earlier. I've never seen that before. Link to comment Share on other sites More sharing options...
emea.alu 3 Posted February 7, 2020 Author Share Posted February 7, 2020 (edited) I don't know if it's causing the crash, but it came from what you posted earlier. I've never seen that before. Right, that was VLC actually, not Emby, and the typo is mine so the buffer matches the resolution. I know a couple people at Videolabs and will ask what the value means. In the meantime maybe you want to check one of your files with VLC and see if the tools/codecs information displays the same (buffer==resolution). For my part, I've checked a couple 4K files I had lying around and VLC shows a buffer value identical to the resoution for those as well. Edited February 7, 2020 by emea.alu Link to comment Share on other sites More sharing options...
emea.alu 3 Posted February 7, 2020 Author Share Posted February 7, 2020 This might actual be beyond the TV specs. But, if you can get a short (30 second) sample recorded in the same format that you can share privately, that would be appreciated. I've PMed you the logs when playing the ISS file. Behaviour is basically the same. Play does not always start, but when it does I get a few bars of the soundtrack on a black backdrop. Playback stalls after a while. 1 Link to comment Share on other sites More sharing options...
SamES 890 Posted February 7, 2020 Share Posted February 7, 2020 I've PMed you the logs when playing the ISS file. Behaviour is basically the same. Play does not always start, but when it does I get a few bars of the soundtrack on a black backdrop. Playback stalls after a while. Perfect, thanks Link to comment Share on other sites More sharing options...
SamES 890 Posted September 2, 2020 Share Posted September 2, 2020 Have you tried the latest USB release, version 1.0.83? Is it any better? Link to comment Share on other sites More sharing options...
romaing 4 Posted October 10, 2022 Share Posted October 10, 2022 (edited) Hi, get on this topic as I can't play 8K video files It seems i use the right codec but it says it can' read. I have a QE65QN800A . I am on emby for Tizen 1.4.2 latest version here is the TV media spec : https://developer.samsung.com/smarttv/develop/specifications/media-specifications/2021-tv-video-specifications.html I should be able to play a mkv HEVC 8K files ... up to 60 frame per seconds and 100Mbps bitrate. but I don't. here is log file attached log without IP.txt Edited October 10, 2022 by romaing add details Link to comment Share on other sites More sharing options...
SamES 890 Posted October 10, 2022 Share Posted October 10, 2022 So what happens when you try to play it? Can you please go through a specific example with media info, error messages, etc? Link to comment Share on other sites More sharing options...
romaing 4 Posted October 10, 2022 Share Posted October 10, 2022 (edited) when I try to play, it says (translated from french) : read error, no stream available . please contact your administrator here is media info : Titre8K HEVC CodecHEVC ProfilMain 10 Niveau180 Résolution7680x4320 Ratio d’aspect16:9 EntrelacéNon Images par seconde23,976 Débit27 mbps Couleurs primairesbt709 Espace colorimétriquebt709 Transfert de couleurbt709 Profondeur des échantillons10 bit Format des pixelsyuv420p10le Images de référence1 Edited October 10, 2022 by romaing Link to comment Share on other sites More sharing options...
SamES 890 Posted October 10, 2022 Share Posted October 10, 2022 Are there any ffmpeg logs on the server, or just the server log? Have you tried any other 8K content with the app? Do they all fail, or just this one? Link to comment Share on other sites More sharing options...
romaing 4 Posted October 10, 2022 Share Posted October 10, 2022 I tried several. all are failing. I tried an AV1 file also it's the server file. I have no ffmpeg logs at the same time. I have ffmpeg logs but older than the issue. should I active something to get it ? Link to comment Share on other sites More sharing options...
SamES 890 Posted October 10, 2022 Share Posted October 10, 2022 8 hours ago, romaing said: I tried several. all are failing. I tried an AV1 file also it's the server file. I have no ffmpeg logs at the same time. I have ffmpeg logs but older than the issue. should I active something to get it ? No, nothing to activate. It should just work, but except for an issue when 8K models were first released, there haven’t been any other issues raised. That means normally 8K works fine, or no one is using it. Can you please attach the media info for a sample file? Link to comment Share on other sites More sharing options...
romaing 4 Posted October 11, 2022 Share Posted October 11, 2022 (edited) I have sent already media info on previous message. what do you mean by media info ? something else than below : Titre8K HEVC CodecHEVC ProfilMain 10 Niveau180 Résolution7680x4320 Ratio d’aspect16:9 EntrelacéNon Images par seconde23,976 Débit27 mbps Couleurs primairesbt709 Espace colorimétriquebt709 Transfert de couleurbt709 Profondeur des échantillons10 bit Format des pixelsyuv420p10le Images de référence1 Edited October 11, 2022 by romaing 1 Link to comment Share on other sites More sharing options...
SamES 890 Posted October 11, 2022 Share Posted October 11, 2022 Can you enable debug in the server log and try playback, then send me the log. It will have more detail which might help 1 Link to comment Share on other sites More sharing options...
romaing 4 Posted October 11, 2022 Share Posted October 11, 2022 (edited) sure ! I will do I later in the day. and send it back. thank u @SamES for your precious help Edited October 11, 2022 by romaing Link to comment Share on other sites More sharing options...
romaing 4 Posted October 11, 2022 Share Posted October 11, 2022 5 hours ago, SamES said: Can you enable debug in the server log and try playback, then send me the log. It will have more detail which might help Something come to me. May it come from my server hardware ? I use a Synology DS218 play Link to comment Share on other sites More sharing options...
Luke 37058 Posted October 11, 2022 Share Posted October 11, 2022 5 hours ago, romaing said: Something come to me. May it come from my server hardware ? I use a Synology DS218 play Hi, what do you mean "come from server hardware" ? Link to comment Share on other sites More sharing options...
SamES 890 Posted October 12, 2022 Share Posted October 12, 2022 Do you mean ‘is it possible that the DS218 isn’t capable of serving this file to the TV and is preventing playback?’ It is possible, but it is only 27Mbps, so it shouldn’t be a problem. I think the server log with debug might help us to understand Link to comment Share on other sites More sharing options...
romaing 4 Posted October 12, 2022 Share Posted October 12, 2022 1 hour ago, SamES said: Do you mean ‘is it possible that the DS218 isn’t capable of serving this file to the TV and is preventing playback?’ It is possible, but it is only 27Mbps, so it shouldn’t be a problem. I think the server log with debug might help us to understand yes that's it. ok I will redo test and send server log with debug Link to comment Share on other sites More sharing options...
romaing 4 Posted October 13, 2022 Share Posted October 13, 2022 (edited) here is the log file in debug mode for title : iceland media info Titre8K HEVC Codec HEVC Profil Main 10 Niveau 183 Résolution 7680x3228 Ratio d’aspect 640:269 Entrelacé Non Images par seconde 59,94 Débit 27 mbps Couleurs primaires bt709 Espace colorimétrique bt709 Transfert de couleur bt709 Profondeur des échantillons 10 bit Format des pixels yuv420p10le Images de référence 1 It seems enabledirectplay=false . Is it the issue ? but why it is not enabled ? log debug.txt Edited October 13, 2022 by romaing Link to comment Share on other sites More sharing options...
SamES 890 Posted October 13, 2022 Share Posted October 13, 2022 Are there any ffmpeg logs? I can see that it is trying to transcode due to a 'DirectPlayError'. This is a generic error generated by the TV player when there is an error trying to play the file. As a result, the server will try and transcode, but if appears that must be failing as well. The ffmpeg logs might tell us more Link to comment Share on other sites More sharing options...
romaing 4 Posted October 13, 2022 Share Posted October 13, 2022 (edited) 6 minutes ago, SamES said: Are there any ffmpeg logs? I can see that it is trying to transcode due to a 'DirectPlayError'. This is a generic error generated by the TV player when there is an error trying to play the file. As a result, the server will try and transcode, but if appears that must be failing as well. The ffmpeg logs might tell us more no ffmpeg logs appears transcode should fail because of my hardware (ds218 play) I think it can"t transcode 8K files Edited October 13, 2022 by romaing Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now