kingsphan71 0 Posted January 31, 2020 Share Posted January 31, 2020 (edited) I updated my EMBY server yesterday and now Im getting playback errors. This is the error that im getting after I decided to upgrade No compatible streams are currently available. Please try again later or contact your system administrator for details. AMD Ryzen 5 2600 Six-Core Processor (12 cores) Running FreeNAS-11.2-U7 emby: version 4.4.0.10 beta originally installed via plugin and manually updated via command line. I get these errors in my browser, phone app,and my Nvidia Shield app attached are the logs snippet from my logs: Version: 4.4.0.10 Command line: /usr/local/lib/emby-server/system/EmbyServer.exe -os freebsd -ffdetect /usr/local/lib/emby-server/bin/ffdetect -ffmpeg /usr/local/lib/emby-server/bin/ffmpeg -ffprobe /usr/local/lib/emby-server/bin/ffprobe -programdata /var/db/emby-server -updatepackage emby-server-freebsd12_{version}_amd64.txz -noautorunwebapp Operating system: Unix 11.2.0.0 64-Bit OS: True 64-Bit Process: True User Interactive: False Mono: 5.10.1.57 (5.10.1.57 Mon Oct 28 09:09:48 UTC 2019) Runtime: file:///usr/local/lib/mono/4.5/mscorlib.dll System.Environment.Version: 4.0.30319.42000 Processor count: 12 Program data path: /var/db/emby-server Application directory: /usr/local/lib/emby-server/system System.Exception: System.Exception: No video encoder found for 'h264' Any suggestions on what to look at? I really dont want to reinstall if i dont have to. embyserver.txt Edited January 31, 2020 by kingsphan71 Link to comment Share on other sites More sharing options...
Luke 37054 Posted January 31, 2020 Share Posted January 31, 2020 Hi, did you follow all of the beta instructions on our website? Link to comment Share on other sites More sharing options...
kingsphan71 0 Posted January 31, 2020 Author Share Posted January 31, 2020 (edited) Hi, did you follow all of the beta instructions on our website? ughhhhhhh! no. are these instructions necessary to upgrade or can I still follow them after the fact? also can you plz offer a link these instructions? I cant find them Edited January 31, 2020 by kingsphan71 Link to comment Share on other sites More sharing options...
Luke 37054 Posted January 31, 2020 Share Posted January 31, 2020 https://emby.media/freebsd-server.html Link to comment Share on other sites More sharing options...
kingsphan71 0 Posted January 31, 2020 Author Share Posted January 31, 2020 sadly, I still get the error. Link to comment Share on other sites More sharing options...
kingsphan71 0 Posted January 31, 2020 Author Share Posted January 31, 2020 ahhh! wait. files now stream from my phone app. i'll try a a different browser in a bit. gotta get back to work Link to comment Share on other sites More sharing options...
Luke 37054 Posted January 31, 2020 Share Posted January 31, 2020 Make sure you did all of the steps on the install page. Link to comment Share on other sites More sharing options...
kingsphan71 0 Posted January 31, 2020 Author Share Posted January 31, 2020 (edited) Make sure you did all of the steps on the install page. this is what I did. Install Emby Server on FreeBSD 11.2: pkg add -f https://github.com/MediaBrowser/Emby.Releases/releases/download/4.4.0.11/emby-server-freebsd11_4.4.0.11_amd64.txz sysrc emby_server_enable="YES" service emby-server start However, Im doing this remotely, and I noticed at the bottom of the instruction page: Run Emby Server: Open your web browser and visit http://localhost:8096 to run the Emby Server startup wizard. I never got to the startup page but perhaps I need to be local to do this. I'll fiddle when i get home. Edited January 31, 2020 by kingsphan71 Link to comment Share on other sites More sharing options...
Luke 37054 Posted February 1, 2020 Share Posted February 1, 2020 But it sounds like you skipped the other steps. Link to comment Share on other sites More sharing options...
kingsphan71 0 Posted February 1, 2020 Author Share Posted February 1, 2020 (edited) But it sounds like you skipped the other steps. Yeah, im not sure what Im missing. I did forget to mention that i did verify that my dependencies are up to date. What am i missing? I want to add: my emby app on my nvidia shield plays videos and my emby app on my phone works too. I've cleared my cache on my laptop and i still get the errors in firefox and chrome Edited February 1, 2020 by kingsphan71 Link to comment Share on other sites More sharing options...
kingsphan71 0 Posted February 1, 2020 Author Share Posted February 1, 2020 thanks for you help, Admin. I decided to delete my emby Jail and reinstall with the directions at the posted link. Now no more streaming errors. ***scratches head*** Link to comment Share on other sites More sharing options...
MRobi 159 Posted February 1, 2020 Share Posted February 1, 2020 thanks for you help, Admin. I decided to delete my emby Jail and reinstall with the directions at the posted link. Now no more streaming errors. ***scratches head*** Newer versions sometimes require new dependencies. It's good practice to add the dependencies list so it will install any that are missing. If you just install the new server pkg and the dependency is missing, you usually get playback errors. Depending on the Emby version you're upgrading to, you may also need to switch the jails pkg version from quarterly to latest or vice versa. That will be listed on the beta install instructions as well. 1 Link to comment Share on other sites More sharing options...
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