edwin777 0 Posted June 22, 2014 Share Posted June 22, 2014 I have just added Breeze, and my new supporter key has lost me ROC and coverart 4... Cant seem to find an e-mail to follow this up, what can I do? You have registered the following features to date:breezembsupportercoverart4coverart4mbsupporterroc Link to comment Share on other sites More sharing options...
ebr 14903 Posted June 22, 2014 Share Posted June 22, 2014 If you used a different email address and ended up with a new key, you need to use the key linking feature that is on the same page in the dashboard where you enter the key. Plug-in Registration and Supporter FAQ Link to comment Share on other sites More sharing options...
mchiu 0 Posted June 28, 2014 Share Posted June 28, 2014 Hello, I am wondering how long does it take to receive the supporter key, after having paid for a key by PayPal. I paid about 5 days ago, but have not received any email regarding the supporter key. Thanks, Mark Link to comment Share on other sites More sharing options...
ebr 14903 Posted June 28, 2014 Share Posted June 28, 2014 No more than a few hours. Check your spam traps and use the lost key feature in the dashboard to make it re-send. Link to comment Share on other sites More sharing options...
mchiu 0 Posted June 28, 2014 Share Posted June 28, 2014 I tried the "retrieve key" feature and checked my spam folders, but still no key sent. Is there an email address where I can contact the appropriate person to resolve the problem? Thank you. Link to comment Share on other sites More sharing options...
dbailey75 2 Posted June 28, 2014 Share Posted June 28, 2014 I'm having the same issue with the supporter key, 1st, seems, what ever system is being used does not like my email address, I had trouble getting the activation email for the forums, well , I actually never received it, one of the admins had to do that for me, and I'm now waiting on the supporter key. I emailed the same person that hooked me up with the verification email, and they mentioned that I should post in the forums, but I don't see a specific thread for email/supporter key issues. Link to comment Share on other sites More sharing options...
Abobader 2941 Posted June 29, 2014 Share Posted June 29, 2014 I'm having the same issue with the supporter key, 1st, seems, what ever system is being used does not like my email address, I had trouble getting the activation email for the forums, well , I actually never received it, one of the admins had to do that for me, and I'm now waiting on the supporter key. I emailed the same person that hooked me up with the verification email, and they mentioned that I should post in the forums, but I don't see a specific thread for email/supporter key issues. Correct my friend, I am glad your community account is working as it should. All, Please wait till Ebr be back from his vacation, or till he reply here and he for sure will fix all that. Link to comment Share on other sites More sharing options...
dbailey75 2 Posted June 29, 2014 Share Posted June 29, 2014 Correct my friend, I am glad your community account is working as it should. All, Please wait till Ebr be back from his vacation, or till he reply here and he for sure will fix all that. Excellent, thank you. No rush on my end. Sent from my iPhone using Tapatalk 1 Link to comment Share on other sites More sharing options...
mchiu 0 Posted July 2, 2014 Share Posted July 2, 2014 Thank you. Is there ant timetable when EBR will be back? I would like to purchase some plug-ins for MediaBrowser. Link to comment Share on other sites More sharing options...
techywarrior 688 Posted July 2, 2014 Share Posted July 2, 2014 Thank you. Is there ant timetable when EBR will be back? I would like to purchase some plug-ins for MediaBrowser. Ebr will be back next week. I believe he said he would return July 7. Link to comment Share on other sites More sharing options...
mchiu 0 Posted July 2, 2014 Share Posted July 2, 2014 Thank you for the information. Link to comment Share on other sites More sharing options...
ebr 14903 Posted July 2, 2014 Share Posted July 2, 2014 @@mchiu - I PM'd you your key earlier today. Link to comment Share on other sites More sharing options...
Abobader 2941 Posted July 2, 2014 Share Posted July 2, 2014 @@ebr Please do not forgot dbailey75 as well, thanks in advanced. Link to comment Share on other sites More sharing options...
ebr 14903 Posted July 2, 2014 Share Posted July 2, 2014 @@ebr Please do not forgot dbailey75 as well, thanks in advanced. I got him last week Abo. Link to comment Share on other sites More sharing options...
Abobader 2941 Posted July 2, 2014 Share Posted July 2, 2014 Well done Ebr! Link to comment Share on other sites More sharing options...
mchiu 0 Posted July 3, 2014 Share Posted July 3, 2014 EBR, thank you for the supporter key! Link to comment Share on other sites More sharing options...
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