WhoDis 1 Posted January 26, 2020 Share Posted January 26, 2020 (edited) Hello tried to play a 4k h265 movie but it is transcoding the bandwidth is fine attached the logs I disabled transcoding server side and tried again say heavy pixelation but server reported a direct stream attached logs for that too ffmpeg-transcode-4596b4f6-4d42-49ae-897e-ac29eb6b583d_1.txt ffmpeg-remux-51bd75d3-47e2-46b7-bd79-ae02105b071d_1.txt Edited January 26, 2020 by supedup321 Link to comment Share on other sites More sharing options...
Luke 36876 Posted January 26, 2020 Share Posted January 26, 2020 Hi there, did you explore the stats feature in the video player to learn why it was transcoding? Link to comment Share on other sites More sharing options...
vdatanet 1548 Posted January 26, 2020 Share Posted January 26, 2020 (edited) I don't know why it's transcoding. But pixelation while remuxing HEVC content is a known issue: https://emby.media/community/index.php?/topic/78639-when-remuxing-hevc-dts-movies-green-artifacts-are-shown Edited January 26, 2020 by vdatanet Link to comment Share on other sites More sharing options...
ebr 14850 Posted January 27, 2020 Share Posted January 27, 2020 Hi. The audio (true HD) wasn't supported by your system so needed to be converted and it looks like you probably had some graphic subtitles selected as well which then needed to be burned in. If you select a compatible audio track, all of that would probably be negated. Link to comment Share on other sites More sharing options...
WhoDis 1 Posted January 27, 2020 Author Share Posted January 27, 2020 (edited) Hi there, did you explore the stats feature in the video player to learn why it was transcoding? hey ill confirm with the user but I got this on my dashboard https://imgur.com/a/H9Ku6Kq Edited January 27, 2020 by supedup321 Link to comment Share on other sites More sharing options...
WhoDis 1 Posted January 27, 2020 Author Share Posted January 27, 2020 I don't know why it's transcoding. But pixelation while remuxing HEVC content is a known issue: https://emby.media/community/index.php?/topic/78639-when-remuxing-hevc-dts-movies-green-artifacts-are-shown thank you I will try your troubleshooting Hi. The audio (true HD) wasn't supported by your system so needed to be converted and it looks like you probably had some graphic subtitles selected as well which then needed to be burned in. If you select a compatible audio track, all of that would probably be negated. ok thank you so much! Link to comment Share on other sites More sharing options...
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