emjimmy 0 Posted June 24, 2023 Share Posted June 24, 2023 Emby server running native on Mac. Logging in on the emby on the Apple TV with username/password and not using the Emby link. The last 3 days, I've had to log in each time when I start up emby. Each time within 24 hours of the last. Latest version of Mac, EMby server and Apple TV client, if this all helps. Thanks. Link to comment Share on other sites More sharing options...
stingray06 1 Posted June 30, 2023 Share Posted June 30, 2023 I also have this problem - have to login with pin most times i open Emby on apple tv 4k, then i have to reset my video quality settings etc. Any idea why this is happening? Link to comment Share on other sites More sharing options...
thecorster81 0 Posted July 9, 2023 Share Posted July 9, 2023 (edited) Same thing has been happening to me for many weeks. Every time I launch Emby app on AppleTV (both of my AppleTVs) it asks me to connect! So annoying!! I don’t understand what is taking so long for this to get fixed! Edited July 9, 2023 by thecorster81 Link to comment Share on other sites More sharing options...
Luke 37060 Posted July 10, 2023 Share Posted July 10, 2023 Hi, we are looking into this. Thanks. Link to comment Share on other sites More sharing options...
bguscott 2 Posted July 16, 2023 Share Posted July 16, 2023 Following up - seems to be an issue with the tvOS app. With no changes to the docker container I’ve had to login twice to the iOS app within the same day. I’m using the latest client (1.7.4) and have had to re-login both when using Emby connect and logging in directly to the local Emby server. Seems like the tvOS app’s data keeps getting cleared. 1 1 Link to comment Share on other sites More sharing options...
harrv 88 Posted July 17, 2023 Share Posted July 17, 2023 16 hours ago, bguscott said: Following up - seems to be an issue with the tvOS app. With no changes to the docker container I’ve had to login twice to the iOS app within the same day. I’m using the latest client (1.7.4) and have had to re-login both when using Emby connect and logging in directly to the local Emby server. Seems like the tvOS app’s data keeps getting cleared. To add to this, not having access to the client code it's hard to know for sure, but it seems like the Emby app on Apple TV likely stores/caches the server connection details locally on the Apple TV device itself, and then expects to be able to retrieve it later. Apple makes it clear at this URL that technique is not guaranteed to work. Data stored locally on the device could be cleared at any time. If you want persistent data storage, you have to use the user's AppleID-associated iCloud storage. Simple key-value pair type of storage to store config type info can be done using iCloud KVS, and seems that is what the Emby client should be doing if it's not already. Sorry if that's already obvious to the developers. Just trying to help. Link to comment Share on other sites More sharing options...
Natelanxon 11 Posted July 21, 2023 Share Posted July 21, 2023 Hello just flagging this is happening to one family member on their Apple TV. All apps and OS up to date. Weirdly three other family members with other Apple TVs (myself included) don’t have the issue. I’ll monitor this thread in case anyone has tips. Link to comment Share on other sites More sharing options...
Luke 37060 Posted July 21, 2023 Share Posted July 21, 2023 I think we've got this resolved for the next update to the Emby Apple TV app. Thanks guys. 2 1 Link to comment Share on other sites More sharing options...
EmbyOak 20 Posted August 1, 2023 Share Posted August 1, 2023 What was the issue if you don’t mind me asking? I just got home from being away for 2 weeks. My main ATV is a second Gen 4k, it did not (and has not) lose its settings. my gym one did lose its setting (4th Gen). This weekend I was at a friend’s cottage where I had set him up. He had not used it in months, it had not lost its settings (a 4th Gen AppleTV). my cottage AppleTV is a first Gen 4k and it loses its settings after a week or so of inactivity. im thinking this issue is more of a setting issue, I’m just not sure which setting yet Link to comment Share on other sites More sharing options...
Gsuz 1 Posted August 1, 2023 Share Posted August 1, 2023 My Apple tv still hás to log in everyday after the update Link to comment Share on other sites More sharing options...
Natelanxon 11 Posted August 1, 2023 Share Posted August 1, 2023 I have (regrettably) advised my affected family member to use Infuse on her ATV, as she can connect to Emby through that and watch most of the content. Ideally I can move her back to the main Emby app if and when the issue is resolved. Link to comment Share on other sites More sharing options...
Luke 37060 Posted August 1, 2023 Share Posted August 1, 2023 13 hours ago, EmbyOak said: What was the issue if you don’t mind me asking? I just got home from being away for 2 weeks. My main ATV is a second Gen 4k, it did not (and has not) lose its settings. my gym one did lose its setting (4th Gen). This weekend I was at a friend’s cottage where I had set him up. He had not used it in months, it had not lost its settings (a 4th Gen AppleTV). my cottage AppleTV is a first Gen 4k and it loses its settings after a week or so of inactivity. im thinking this issue is more of a setting issue, I’m just not sure which setting yet The app was storing it's data in a place where the tvOS system may wipe it out at any point in time, so we had to move it elsewhere. 1 Link to comment Share on other sites More sharing options...
stingray06 1 Posted August 1, 2023 Share Posted August 1, 2023 When is this update being deployed? Had to login again this afternoon. Link to comment Share on other sites More sharing options...
Luke 37060 Posted August 1, 2023 Share Posted August 1, 2023 7 hours ago, stingray06 said: When is this update being deployed? Had to login again this afternoon. It's version 1.7.5 that went out yesterday. 1 1 Link to comment Share on other sites More sharing options...
harrv 88 Posted August 3, 2023 Share Posted August 3, 2023 On 8/1/2023 at 4:57 PM, Luke said: It's version 1.7.5 that went out yesterday. My Apple TV user reports the new version fixes the problem for him! Thank you! 1 1 Link to comment Share on other sites More sharing options...
mtstuff 2 Posted August 8, 2023 Share Posted August 8, 2023 You nailed it. Thank you so much! 1 Link to comment Share on other sites More sharing options...
Natelanxon 11 Posted August 15, 2023 Share Posted August 15, 2023 Ditto - can confirm the update fixed the problem for my family member too. THANK YOU! Link to comment Share on other sites More sharing options...
emjimmy 0 Posted August 15, 2023 Share Posted August 15, 2023 Working perfectly now - thanks for the update. Link to comment Share on other sites More sharing options...
stingray06 1 Posted August 15, 2023 Share Posted August 15, 2023 Can confirm it's been a while since i've had to login so looks like that's solved! Thanks 1 Link to comment Share on other sites More sharing options...
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