zlosacker 0 Posted January 19, 2020 Share Posted January 19, 2020 (edited) Hey there! I’m sure this issue has come up many times in the past with people not being able to remotely connect to their Emby remotely. I have the server installed on my Synology NAS, and is running, but I cannot connect to it remotely. When I am local, it works perfect! But away from home, I get nothing. Help? Edited January 19, 2020 by zlosacker Link to comment Share on other sites More sharing options...
Luke 37022 Posted January 19, 2020 Share Posted January 19, 2020 Hi there, I would suggest checking out our Connection Troubleshooter: https://github.com/MediaBrowser/Wiki/wiki/Connectivity Please try the steps listed there and let us know which ones succeed and which ones do not. Thanks ! Link to comment Share on other sites More sharing options...
zlosacker 0 Posted January 19, 2020 Author Share Posted January 19, 2020 I've done all the steps listed in the wiki, and even did some advanced things with certs and stuff like that. It still didn't work, even after I took care of that. So I undid everything and went ahead and reopened the ports I needed to. My computer can be seen using the website at the bottom of the page. Link to comment Share on other sites More sharing options...
Luke 37022 Posted January 20, 2020 Share Posted January 20, 2020 Hi, so are you all set now? Link to comment Share on other sites More sharing options...
zlosacker 0 Posted January 20, 2020 Author Share Posted January 20, 2020 No. I’m still not able to connect remotely. And when I try and log on through Emby Connect, I get a loop back response, which won’t allow me to access my server outside of my home network. I have no clue what I’m doing wrong in this whole process...Aside from my Emby Server being on my Synology NAS, but that shouldn’t matter if I’ve configured it correctly, right? Link to comment Share on other sites More sharing options...
Luke 37022 Posted January 20, 2020 Share Posted January 20, 2020 Is Synology quick connect enabled? If so try turning that off. Link to comment Share on other sites More sharing options...
zlosacker 0 Posted January 22, 2020 Author Share Posted January 22, 2020 I don't have an explanation, but I'm finally able to remotely connect to my Emby Server. And Quick Connect is disabled. I'm not sure if that made the difference, but I am all good to go now! Thank you for your help Luke! I appreciate it! Link to comment Share on other sites More sharing options...
Luke 37022 Posted January 22, 2020 Share Posted January 22, 2020 Thanks for the feedback. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now