intranetsnob 0 Posted January 14, 2020 Share Posted January 14, 2020 Hi there. Latest emby version and folder structure name all fine but no content is being scanned inside the folders. What could be the reason? Plus the latest version is also now crashing alot Link to comment Share on other sites More sharing options...
Luke 37007 Posted January 14, 2020 Share Posted January 14, 2020 Hi there, can you please discuss an example? Thanks. Link to comment Share on other sites More sharing options...
intranetsnob 0 Posted January 14, 2020 Author Share Posted January 14, 2020 For example A complete scan has completed in emby over few days and it has picked up x TV shows and metadata etc. However x TV show has seasons inside it and inside the season, there is no episodes showing. This is the same for many TV shows. Main folder is there, season folder is there, no content inside it. Link to comment Share on other sites More sharing options...
Luke 37007 Posted January 14, 2020 Share Posted January 14, 2020 Have you checked the permissions on the files to ensure the emby system user has access to them? Link to comment Share on other sites More sharing options...
intranetsnob 0 Posted January 14, 2020 Author Share Posted January 14, 2020 Hi, Yes. This library works with the same path on other systems like Plex and Jellyfin. Also, this is the same library path that has worked before, this is to do with the latest version of emby release. Link to comment Share on other sites More sharing options...
Luke 37007 Posted January 14, 2020 Share Posted January 14, 2020 When you checked the permissions what did you find? Emby runs under a self created system user called emby, which will be different from other software. Link to comment Share on other sites More sharing options...
intranetsnob 0 Posted January 15, 2020 Author Share Posted January 15, 2020 It's not the permission issue. Emby is choosing to pick and choose. It's only happening with TV shows, I've got a handful of TV shows, example. 10 TV shows and it only picks up 5 TV shows and leaves the other 5, they all come from the same location Metadata is picked up but no content inside it Link to comment Share on other sites More sharing options...
intranetsnob 0 Posted January 15, 2020 Author Share Posted January 15, 2020 Example attached Link to comment Share on other sites More sharing options...
Luke 37007 Posted January 15, 2020 Share Posted January 15, 2020 What is the issue in that screenshot? Link to comment Share on other sites More sharing options...
intranetsnob 0 Posted January 15, 2020 Author Share Posted January 15, 2020 Issue is. After numerous scans all at 100 percent, you can see the 2 on the side picked up content with the number representing how many episodes it has, the middle one is coming from the same library and choosing not to pick up any content except metadata Link to comment Share on other sites More sharing options...
GPlayer 0 Posted January 16, 2020 Share Posted January 16, 2020 Also having this same issue. Link to comment Share on other sites More sharing options...
Luke 37007 Posted January 16, 2020 Share Posted January 16, 2020 @@intranetsnob The number actually represents number of unwatched episodes, not the total number. Does this address your concern? Link to comment Share on other sites More sharing options...
GPlayer 0 Posted January 16, 2020 Share Posted January 16, 2020 No. We are meaning no video files are showing up in some TV series even though it knows the show exists and the folder. Link to comment Share on other sites More sharing options...
Luke 37007 Posted January 16, 2020 Share Posted January 16, 2020 Can you please go over an example? Thanks. Link to comment Share on other sites More sharing options...
GPlayer 0 Posted January 17, 2020 Share Posted January 17, 2020 (edited) As you can see in the pictures. The TV files exist but they are not picked up properly in emby. This seems to be fairly random though in which files it decides to pick up or not though. I have run countless scans restarted server etc and can't seem to fix it and I also can't see anything in the logs Edited January 17, 2020 by GPlayer Link to comment Share on other sites More sharing options...
Luke 37007 Posted January 17, 2020 Share Posted January 17, 2020 As you can see in the pictures. The TV files exist but they are not picked up properly in emby. This seems to be fairly random though in which files it decides to pick up or not though. I have run countless scans restarted server etc and can't seem to fix it and I also can't see anything in the logs Did you check the permissions of the files recursively to make sure the Emby server process has permissions to the files? https://emby.media/community/index.php?/topic/32218-file-permissions-guide-for-new-linux-users/ Link to comment Share on other sites More sharing options...
GPlayer 0 Posted January 17, 2020 Share Posted January 17, 2020 Yes it has access to these files. I have even tried running emby as root. Link to comment Share on other sites More sharing options...
Luke 37007 Posted January 17, 2020 Share Posted January 17, 2020 Yes it has access to these files. I have even tried running emby as root. Can you show the complete contents of the season 19 folder, as well as the folder above it? Also how did you setup the library in emby library setup? Link to comment Share on other sites More sharing options...
GPlayer 0 Posted January 17, 2020 Share Posted January 17, 2020 I have noticed that allot of the files that fail to scan in properly have a 0 in front of the series number (like in the screenshot attached). I think this also effects it if there is a duplicate of the series in another folder with the 0 in front of the series number it won't scan the series without the 0 which is in a separate file. Link to comment Share on other sites More sharing options...
intranetsnob 0 Posted January 17, 2020 Author Share Posted January 17, 2020 The issue is with the Emby release by the sounds of things, it literally only scans anything with Season 1 instead of Season 01. This was not an issue before, also the latest version of emby is very unstable as well, crashes every 40 mins Link to comment Share on other sites More sharing options...
GPlayer 0 Posted January 18, 2020 Share Posted January 18, 2020 Yeah this is definitely an emby bug because if I click on one of the empty series and click scan it is able to find the programs. Link to comment Share on other sites More sharing options...
Luke 37007 Posted January 19, 2020 Share Posted January 19, 2020 @@GPlayer, what do you mean by click scan? What exactly are you doing? Link to comment Share on other sites More sharing options...
intranetsnob 0 Posted January 23, 2020 Author Share Posted January 23, 2020 (edited) Hi Luke. He probably means that the metadata of the files are showing as per mine as well, the content exist on the drive however you have to manually go and click 'scan library' per individual TV show so the content can be forced picked up. After the new update in December, Emby is not scanning how it used too. Normally a scheduled scan is all that was needed, now you have to manually go and find TV shows that have no count at all on them and manually force is as per above. Edited January 23, 2020 by intranetsnob Link to comment Share on other sites More sharing options...
WhoDis 1 Posted January 27, 2020 Share Posted January 27, 2020 @@GPlayer, what do you mean by click scan? What exactly are you doing? I feel this problem is the same that I am facing https://emby.media/community/index.php?/topic/81927-emby-is-skipping-alot-of-tv-shows-poster-is-being-made-however-seasonepisode-data-is-missing/ Link to comment Share on other sites More sharing options...
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